Was made to feel very at ease and the car sales team was very knowledgeable. There was no pressure buying they left us to make decisions and was available to answer any questions. Would recommend to a... See more
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Chris took us on the test drive and explained every thing patiently. Gwyn made the ordering process easy and when the car was available for collection, the handover was good. The only negative was wh... See more
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Very professional, welcoming and any questions I asked was answered as it my first time owing a MG. All the staff at Nathaniel cars Cwmbrân are friendly and make sure they go the extra mile. I woul... See more
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Christian understood what I wanted and more important what I didn't want ie to keep the cost down. Although he suggested all the extras he didn't assume I would want them. We bonded over camping exper... See more
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Company details
About Nathaniel Car Sales - Cwmbran
Written by the company
Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.
WHY CHOOSE US?
For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!
Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars Offers - Opening Hours
Social Profiles
Facebook - Instagram - Twitter - Linkedin - Youtube - Tik Tok
Contact info
Maendy Way, NP44 5LF, Cwmbran, Pontnewydd, United Kingdom
- 01633 482253
4.8
Excellent
341 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Nathaniel Car Sales - Cwmbran
Hi Sharon,
Thanks for the glowing review, we really appreciate you taking the time.
Thanks again.
Robert Jones
Nathaniel MG
Cwmbran
Motability Car
Martin provided an excellent service with my new mg motability car. Very helpful and new exactly how to help. He showed me the new car in detail upon collection and set up the phone etc. Im very happy.
July 29, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you so much for the wonderful 5-star review! We're delighted to hear that you had such a great experience with your new MG Motability car.
It's fantastic to know that Martin provided you with excellent service. We're very proud of his expertise and dedication to making sure our customers are well looked after. We'll be sure to pass on your kind words about how helpful he was and how much you appreciated him taking the time to show you the car in detail and set up your phone.
Thank you for your custom - we look forward to seeing you again soon.
We knew that we would get a great deal…
We knew that we would get a great deal at Nathaniel Car Sales, as we have purchased our last two cars from them, at Nathaniel Cwmbran, and had excellent and had great experiences both times.
We had the same excellent treatments this time.
As for the cars ... we loved the first two, but the HS Hybrid + is the best yet. It is so luxurious inside, and it saves on fuel, and delivers comfort, with the knowledge that the warranty is so long. and the price makes you wonder how they do it.
August 2, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you so much for your fantastic 5-star review! We are absolutely thrilled to hear that you have chosen us for the third time and that you've had another excellent experience.
Your continued loyalty is the greatest compliment we could receive. It means the world to our team at Nathaniel Cwmbran to know that we consistently provide great service and that you've had great experiences each time you've visited.
We're also delighted to hear how much you're loving your new HS Hybrid +! It truly is a fantastic car, and we're so glad you're enjoying the luxurious features, comfort, and peace of mind from the long warranty.
Thank you again for your trust in Nathaniel Cars. We hope you enjoy many years of happy driving!
Good customer service and very helpful…
Good customer service and very helpful and friendly
July 27, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you for taking the time to share your feedback! We're delighted to hear about your experience at our Cwmbran car dealership. Your satisfaction is our top priority, and we truly appreciate your business.
We look forward to welcoming you back in the future for any of your automotive needs.
Could have given more information on…
Could have given more information on what motorbility is on your car .( like tell number for RAC CAR INSURANCE TYRES and what is the golden ticket is for
July 19, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you for your review and for taking the time to provide us with valuable feedback regarding your experience at our Cwmbran dealership. It is disappointing to hear that you drove away not fully confident of all the benefits of the Motability scheme.
We appreciate you highlighting the specific areas where you felt more information was needed, and we're committed to improving our communication for all Motability customers.
To clarify the points you raised:
RAC Car Insurance: As part of your Motability lease, comprehensive insurance is provided through Direct Line Motability (DLM). This covers you, and up to two named drivers (or three if agreed by DLM), for loss or damage to your vehicle, as well as third-party liability. You can find their contact number (0300 037 3737) and manage your policy via your online Motability account. Breakdown assistance is provided by RAC Motability Assist, and their number is 0800 73 111 73.
Tyres: Tyre repair and replacement due to normal wear and tear are included in your Motability lease. This service is primarily handled by Kwik Fit. You can book appointments online via the Kwik Fit website or your Motability online account, or call their Tyreline on 0330 123 1531. If your vehicle isn't drivable due to a tyre issue, you should call RAC Motability Assist.
We are always striving to ensure our customers are fully informed and comfortable with their new vehicle and the Motability scheme benefits. We'd be more than happy to provide you with a full, in-depth explanation of any aspect of your Motability lease, whether it's related to insurance, servicing, or end-of-lease options.
Please feel free to contact our Motability team directly at the Cwmbran dealership on (01633) 482253, and we will arrange a convenient time to go through everything with you.
Thank you again for your honest feedback. It helps us to continuously improve our service.
Helpful knowledgeable staff in no…
Helpful knowledgeable staff in no pressure environment
July 20, 2025
Reply from Nathaniel Car Sales - Cwmbran
That's great to hear! A helpful no pressure approach is something that is very much at the core of our company values. Thank you for taking the time to share your feedback and for your 5-star review.
Very polite and very helpful staff…
Very polite and very helpful staff would recommend to anyone looking for a new car
June 30, 2025
Reply from Nathaniel Car Sales - Cwmbran
It's great to hear that you found the team in Cwmbran polite and helpful, and that you would definitely recommend us. We very much appreciate you taking the team to share your feedback and for your 5-star review!
Reply from Nathaniel Car Sales - Cwmbran
Thanks for the review,
We are always on hand to help and assist.
Thanks again,
Nathaniel MG
Cwmbran
Martin was very helpful and answered…
Martin was very helpful and answered all the questions that I asked. Any time I called the dealership whoever I spoke to couldn’t do enough to help
June 18, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thanks Dean
We always strive to give excellent customer service.
I will let Martin know.
Thanks again
Nathaniel MG
Cwmbran
So helpfull with care and professional…
So helpfull with care and professional facts about the car.
June 18, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thanks for the five star review,
We really appreciate you comments
Thanks again
Nathaniel MG
Cwmbran
Please to Deal with
Professionally run show room, Gwyn was friendly, helpful, knowledgeable and informative. The whole experience of purchasing a new car was seamless, informative and efficient. Would definitely purchase another car from this dealership. The aftercare offered is also exceptional.
June 22, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thanks for the five star review, I will make sure Gwyn gets your kind comments we aim to please.
Thanks again
Nathaniel MG
Cwmbran
Patience and informative from staff
June 13, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you for taking the time for sharing your recent experience with Nathaniel Cars Cwmbran. We appreciate your feedback.
Excellent Customer Service at Nathaniel Car Sales Cwmbran
We arrived at Nathaniel Car Sales Cwmbran to seek assistance from their repairs team to a car purchased from a different MG dealership, the reception team were very helpful and quickly found a solution to our problem, this excellent customer service encouraged us to look around their car sales showroom, the sales team were also extremely welcoming and helpful and provided us with excellent advice and guidance around the different types of MG cars, our initial repair visit turned in to a new car purchase which the sales team ensured was a stress free experience as was the handover of the new car.
June 9, 2025
Reply from Nathaniel Car Sales - Cwmbran
We're delighted to hear of your experiences at Nathaniel MG Cwmbran. Stress-free and welcoming is very much the experience we aim to provide when purchasing a car from us. Thank you for taking the time to share your feedback - it's much appreciated.
Great service
Very professional didn't force any sales pitch on me ,just let me get on and look around.
When I was ready Rob was there to help with what I wanted to know.
Brilliant service 👏 👌
June 16, 2025
Reply from Nathaniel Car Sales - Cwmbran
That brilliant! Rob and the team at Nathaniel Cars will be thrilled with your feedback. Thank you for taking the time to share your experiences.
Reply from Nathaniel Car Sales - Cwmbran
Thank you for sharing your feedback!
Martin
Martin, the salesman at Cwmbran was most helpful and I am very pleased with the MG3 Trophy.
May 31, 2025
Reply from Nathaniel Car Sales - Cwmbran
It's fantastic to hear that you're enjoying your new MG3 Trophy. We very mych appreciate your feedback and will share it with Martin and the team in Cwmbran.
Professionalise all times
They were brilliant from
Start to finish ! This was very probably the easiest thing I have done in my life , 20 out of 20 Thank you so much for your help guidance and knowledge . Gold star treatment !!!
May 31, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thanks very much for the five star review.
All the Nathaniel Members strive to offer excellent customer service.
Welcome to our family.
Thanks
Robert Jones
Nathaniel MG
Cwmbran
Quality service from the staff made to…
Quality service from the staff made to feel welcome, answered all our questions and got us the best deal would definitely recommend them to friends.
May 30, 2025
Reply from Nathaniel Car Sales - Cwmbran
Good afternoon,
Thanks for the five star review, we really appreciate you taking the time to let us know your thoughts.
Thanks again,
Robert Jones
Nathaniel MG
Cwmbran
Outstanding company
Absolutely blown away be the service given by the sales team. The whole experience was outstanding, from looking around vehicles at your leisure to driving one away. Exceptional deals, with hassle free motoring options. I would definitely recommend.
May 18, 2025
Reply from Nathaniel Car Sales - Cwmbran
Hi Donna,
We are so happy that you have received such a great experience.
thanks for you support.
Kind regards
Nathaniel MG
Cwmbran
Reply from Nathaniel Car Sales - Cwmbran
Thanks for the five star review, We really appreciate your comments.
Thanks again.
Nathaniel MG
Cwmbran
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