Was made to feel very at ease and the car sales team was very knowledgeable. There was no pressure buying they left us to make decisions and was available to answer any questions. Would recommend to a... See more
Company replied
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Was made to feel very at ease and the car sales team was very knowledgeable. There was no pressure buying they left us to make decisions and was available to answer any questions. Would recommend to a... See more
Company replied
Chris took us on the test drive and explained every thing patiently. Gwyn made the ordering process easy and when the car was available for collection, the handover was good. The only negative was wh... See more
Company replied
Very professional, welcoming and any questions I asked was answered as it my first time owing a MG. All the staff at Nathaniel cars Cwmbrân are friendly and make sure they go the extra mile. I woul... See more
Company replied
Christian understood what I wanted and more important what I didn't want ie to keep the cost down. Although he suggested all the extras he didn't assume I would want them. We bonded over camping exper... See more
Company replied
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Maendy Way, NP44 5LF, Cwmbran, Pontnewydd, United Kingdom
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The service we received was amazing and the guy who served us was so helpful

Reply from Nathaniel Car Sales - Cwmbran
Well...what a fantastic experience I had , getting my motability car from here. It's my third car and I can honestly say that I didn't have such a quick and easy experience from the other dealers as I had at Nathaniel, Cwmbrân. Gwyn was so amenable ;friendly , knowledgeable, kind, considerate and most of all, patient. I would recommend this dealership and it's staff to anyone .

Reply from Nathaniel Car Sales - Cwmbran
Friendly and professional staff with excellent communication throughout

Reply from Nathaniel Car Sales - Cwmbran
Was really happy with the service and was really helpful and friendly would highly recommend to others and didn't take long and really love the car 🙂

Reply from Nathaniel Car Sales - Cwmbran
The friendly helpful staff at this garage are a joy to deal with. Don’t worry too much about the car the service you will get here is second to none.

Reply from Nathaniel Car Sales - Cwmbran
When I first made inquiries about changing my current vehicle, Gwyn, the salesman was very helpful and supplied me with all the necessary facts and figures for me to be able to make an informed decision, I returned to the dealer two days later to purchase a new vehicle again with Gwyn. When I attended the dealership to collect my new car, I found that Martin was extremely patient and helpful over some admin difficulties I was experiencing.

Reply from Nathaniel Car Sales - Cwmbran
Everyone that I spoke to in this Sales Team were particularly friendly and professional. They were knowledgeable and awnsered all my questions. I have never had a Hybrid car before and was on a learning curve. to find out all that I could. The only thing that puzzled me was that when I picked the car up there was only 73 miles worth of petrol in it. I have had many new vehicles in my life time and always had a full tank to start with. I had to drive immediately to a garage to fill up which cost me £47. Ok it was not the price of the fuel but the inconvenience. It was a negative experience which I could have done without. The car I traded in had £149 worth of fuel left in it. Ok in general my experience was good but I suggest more fuel should have been put in the car. I am delighted with the car overall and pleased that I changed it

Reply from Nathaniel Car Sales - Cwmbran

Reply from Nathaniel Car Sales - Cwmbran
Easy straightforward process. Delivered on time as they said. Good handover of car.

Reply from Nathaniel Car Sales - Cwmbran
Really nice guys and a very quick turnaround for a mobility car

Reply from Nathaniel Car Sales - Cwmbran
No pressure from Rob left to make up our minds after the road test l. Easy process

Reply from Nathaniel Car Sales - Cwmbran
Dealt with Rob Jones with our sale of the car and part ex our old car. Good knowledge and reassurance when buying a new car. Excellent service from start to finish.
Recommend Rob and this garage to others.

Reply from Nathaniel Car Sales - Cwmbran
Martin spent a lot time overcoming a discrepancy in the application between DWP and Motobility. I was really grateful for the help he provided to make sure we could get our new vehicle.

Reply from Nathaniel Car Sales - Cwmbran

Reply from Nathaniel Car Sales - Cwmbran
My recent experience was a fabulous 5 Star.
Your assistants are very polite and I love my new car.

Reply from Nathaniel Car Sales - Cwmbran
Excellent customer service from start to finish felt at ease purchasing a used car from yourselves. Martin at cwmbran dealership was very helpful and explained everything to me and always kept me up to date

Reply from Nathaniel Car Sales - Cwmbran
Fantastic service, transparency around vehicle delivery was second to none. Very well looked after thanks.

Reply from Nathaniel Car Sales - Cwmbran

Reply from Nathaniel Car Sales - Cwmbran
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