Nathaniel Car Sales - Swansea Reviews 

29
TrustScore 4.5 out of 5

4.3

Clos Llyn Cwm, Bon-y-maen, SA6 8QY Swansea, Wales, GB


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Rated 5 out of 5 stars

Went browsing for an upgrade today at Nathaniel’s Swansea branch, having bought a new MG from the Bridgend branch 3 years ago. Walked away very excited after ordering a new MG. Our sales advisor Luke... See more

Company replied

Rated 5 out of 5 stars

Ladies and Gents. Please visit this garage, if you're thinking about a New Car. I went out in the MG HS Trophy today. So amazed. So much car for the Money. The Car far exceeded my expectatio... See more

Company replied

Rated 5 out of 5 stars

I just bought a MG HS as a replacement car at first very skeptical in buying MG and in a dealer shop . But I was wrong it lead to a wonderful experience hassle free and a very outstanding service alon... See more

Company replied

Rated 5 out of 5 stars

I have recently purchased the new MG HS trophy, customer service was amazing from start to finish. Lewis was very knowledgeable and helpful, I would highly recommend Nathaniel car sales, llansamlet v... See more

Company replied


Company details

  1. Car Dealer

About Nathaniel Car Sales - Swansea

Written by the company

Group2

Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.

WHY CHOOSE US?

For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!

Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars OffersOpening Hours

Social Profiles
Facebook - Instagram - Twitter - Linkedin - Youtube - Tik Tok

Contact info

  • Clos Llyn Cwm, Bon-y-maen, SA6 8QY, Swansea, Wales, United Kingdom

  • 01792 001400

4.3

Excellent

TrustScore 4.5 out of 5

29 reviews

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Replied to 92% of negative reviews

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4.3

All reviews

(29)

595 reviews in the last 12 months

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Rated 5 out of 5 stars

Ladies and Gents

Ladies and Gents. Please visit this
garage, if you're thinking about a New
Car. I went out in the MG HS Trophy
today. So amazed. So much car for the
Money. The Car far exceeded my
expectations. Honestly. I placed an
order. There and then. Not only the car
has my high praise. So do the staff
there. Especially Justin. Please, if you
don't take my word. Try for yourselves !!
Wow. Alan Sparkes

June 21, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for this lovely feedback and 5 star review, we really do appreciate it

Rated 5 out of 5 stars

skepticism turning to wonderful experience

I just bought a MG HS as a replacement car at first very skeptical in buying MG and in a dealer shop . But I was wrong it lead to a wonderful experience hassle free and a very outstanding service along the way. Thanks to Chris who guided all the way offered us a nice deal with a good car along the way , Im glad that have made this decision and skip on my worries about MG I definitely recommending this dealer and mostly Chris Marland from Swansea Nathaniel definitely the guy would sort your stress in finding your next vehicle . So far car is good and very happy with services offered for the next 4 years stress free . Try MG Swansea I would guarantee a wonderful experience along the way.

May 19, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for your 5 star review, I will pass on your kind words to Chris, enjoy your new car :)

Rated 5 out of 5 stars

Nathaniel, Swansea, a very happy customer!

I'm very happy that I'd purchased my MG ev vehicle from Nathaniel, Swansea. Lewis, the salesman, was very professional and helpful. This was our second MG Ev. That one, which I'd had for over 4 years covered nearly 80,000 faultless miles. For any ev sceptics out there let me reassure you about the battery life, it was the same as it was in the beginning i.e a predicted range of 240 miles!
Must also mention the Swansea service department team, managed by Nick. They have provided helpful advice and backup. Recently, I thought we had an issue but it turned out to be nothing to do with the car and was caused by a faulty charging cable (not supplied by MG). The service team went the extra mile to help and provided a courtesy car while they investigated things. Very grateful for their help and assistance. Buy MG, and you'll have a great car and faultless backup from Nathaniel staff.

May 13, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for coming back to us at Nathaniel's and your kind words :)
I will pass on your feedback to Lewis

Rated 1 out of 5 stars

Shocking service from sales team was in…

Shocking service from sales team was in there for over 20 minutes no one came.over asked a few questions one line answers I was looking for another mobility car as mine up this year you had members of staff sitting around one your woman sitting blowing her nose coughing she shouldn't have been there passing her germs to others I have a really bad lung condition no immune system can pick up the slightest of things rate your team 0 customer service 0 went to Toyota and Renault went in offered a hot drink talk me through the car couldn't do enough there were others in you mg swansea branch that didn't get shown around and walked out too

April 21, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for your review, we are sorry your needs were not met on this occasion, we will investigate the situation further

Rated 5 out of 5 stars

A very good experience dealing with the…

A very good experience dealing with the sales team when buying my new MG ZS Hybrid+. A very professional environment which resulted in a great customer experience. Would thoroughly recommend.

April 21, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for the 5 star review and great feedback about the Swansea team, we are glad that you were well looked after

Rated 5 out of 5 stars

Excellent service from Samantha and…

Excellent service from Samantha and Rowan at Nathaniel Cars Swansea

I had a really positive experience with Nathaniel Cars Swansea from start to finish. The whole process was smooth, professional, and much less stressful than I expected.

A special thank you to Samantha and Rowan, who were both absolutely excellent throughout. They were friendly, helpful, knowledgeable, and made sure everything was explained clearly. Nothing felt rushed, and they both went out of their way to make the experience easy and enjoyable.

It’s rare to come across staff who are both genuinely welcoming and highly professional, but Samantha and Rowan were exactly that. Their customer service really stood out and made a big difference.

I’d definitely recommend Nathaniel Cars Swansea to anyone looking for a great car-buying experience.

March 29, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for the 5 star review and great feedback about the Swansea team

Rated 4 out of 5 stars

Good

Good service by Rowan and able to negitoate and come to an agreement with him. Despite the warrenty he was able to get his manager to get it signed. Loving the MG4 bought from Nathernal.

March 9, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for the 4 star review, we appreciate your feedback

Rated 5 out of 5 stars

Christian at penarth road made us feel…Christian is the man to see at Nathaniel Cardiff.

Christian at penarth road made us feel welcome at Nathaniel cars. He was very reassuring and helpful. Full credit to his attitude to his customers. An asset to his trade. Lynne and John.

December 19, 2025
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Reply from Nathaniel Car Sales - Swansea

Thank you both for the 5 star review and great feedback about Christian, we agree, he is an asset to the Nathaniel Cars team

Rated 3 out of 5 stars

We bought our car from here on…

We bought our car from here on recommendation of son in law, and because of this he was meant to receive £100 in the refer a friend scheme. It's been 3 months now and he's had no contact from them although all his details were given at time of purchase.

August 22, 2025
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

We’re very sorry for the delay and any inconvenience caused. Please could you contact our Swansea Sales Manager, Sam, on 01792 001400 so we can resolve this for you as quickly as possible? Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Matthew what an amazing guy

Just bought a MG ZS from Matthew in the Swansea branch. Such wonderful service from an absolutely amazing guy … thank you for such a wonderful handover .. and making purchasing the car so stress free and easy. ❤️

November 11, 2025
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for your fantastic review! We're so pleased to hear that Matthew made your MG ZS purchase such an enjoyable and stress-free experience. He’ll be delighted to know his friendly service and thorough handover made such a difference. Enjoy your new MG, and thank you for choosing Nathaniel MG Swansea! ❤️

— The Nathaniel Cars Team

Rated 5 out of 5 stars

I have recently purchased the new MG HS…

I have recently purchased the new MG HS trophy, customer service was amazing from start to finish. Lewis was very knowledgeable and helpful, I would highly recommend Nathaniel car sales, llansamlet very friendly! I absolutely love the car.
Thank you again Lewis you have been amazing making sure all our needs were met.

August 16, 2025
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for sharing your fantastic experience with us! We're so glad to hear that you love your new MG HS Trophy and that Lewis provided you with amazing service from start to finish. He's a valued member of our team, and we'll be sure to pass on your kind words. We truly appreciate your recommendation of Nathaniel Cars in Swansea. Enjoy your new car!

Rated 5 out of 5 stars

Purchased a brand new MG HS PHEV from…

Purchased a brand new MG HS PHEV from the Swansea branch over a month ago, and for my first ever new car purchase, the team at Nathaniel are great. Brandon was the rep who dealt with my order, and is an absolute legend.

June 19, 2025
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for taking the time to share your wonderful feedback! We're absolutely thrilled to hear that your first new car purchase was such a great experience.

It's fantastic to know that our team, especially Brandon, made such a positive impression. We'll be sure to pass on your kind words to him – he truly is a legend!

Enjoy your new MG HS, and we look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Air show staff…

The team at the Swansea air show 4/07/25 were excellent. No hard core sales pitch just happy to have a chat and extremely kind to us and our 3 year old son. Great, friendly staff. Thank you!

July 5, 2025
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for sharing your feedback regarding our Events team. We wholeheartedly agree, they really are a tremendously friendly bunch!

Rated 5 out of 5 stars

Top notch customer service

Went browsing for an upgrade today at Nathaniel’s Swansea branch, having bought a new MG from the Bridgend branch 3 years ago. Walked away very excited after ordering a new MG. Our sales advisor Luke Thomas (budding new member of the Nathaniel team, although in the business for a while) was absolutely fantastic! Such a personable & friendly individual, who explained everything clearly & precisely, making the process so straightforward. Best of luck Luke in your new venture with Nathaniel, I’m sure you’ll do brilliantly x

April 6, 2025
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for you 5 star review, I will pass on your feedback to Luke, he his a credit to the company :)

Rated 5 out of 5 stars

MGZS Swansea

Went to look at MG4zs in Swansea when we arrived I was asked about what type of car we are looking for petrol and automatic we were told what section to look at by Mathew then left to look around at out own leisure.when we found the car Mathew showed us around and explained all about the car once we were happy we went for a test drive that was a Sunday very happy with the car then put a deposit on it and picked it up on the Saturday. We were greeted by Sam who check with the car, he then said we would have to bring it back the following week as it had to have anew windshield as there was a small chip in this cars screen which I didn’t notice. Had the new windshield done today absolutely more than happy with the (service)we had from the receptionist to Mathew, Sam, Brandon, and the lad that showed us the all abut the dashboard etc. one last thing we tried 2 other MG dealerships and all they wanted to do was sell us products and 1 dealership which was 4 hours away was even going to charge us for putting petrol in the car So thank you to everyone at Nathaniel Car Swansea many that’s Kenny

March 17, 2025
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for the 5 star review and great feedback, we are pleased that you were well looked after at our Swansea branch

Rated 5 out of 5 stars

They were really good they did lots to…

They were really good they did lots to accommodate my needs. They explained everything and the sales man dean was polite respectful

March 9, 2025
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Reply from Nathaniel Car Sales - Swansea

Thank you for your 5 Star review, I will pass your feedback onto Dean

Rated 5 out of 5 stars

I recommend Nathaniel Cars

I recommend Nathaniel Cars. Customer service at swansea showroom first class. Nothing is too much. Professional and polite. Make you feel welcome

March 5, 2025
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for the 5 star review and great feedback

Rated 5 out of 5 stars

Highly recommended swansea Nathaniels

I want to say a huge thank you to all the staff at the swansea branch. The service was incredible especially from Rhianydd on front desk and Lewis the sales trainee. Thank you again

November 26, 2024
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thankyou for your 5 star review, we will pass your fanatic feedback onto Rhianydd and Lewis, look forward to seeing you again :)

Rated 5 out of 5 stars

Highly recommend Nathaniel Swansea

Highly recommend Nathaniel Swansea

Recently purchased an MG4 from Swansea dealership, from going into the showroom to collecting the car 1 week later the service was exceptional, friendly yet professional service from Brandon Evans the Sales Executive he explained everything especially discounts deposits and costing in an open clear concise manner.
Manager Sam Thomas also provided excellent service in the absence of Brandon and continued with sales process not delaying anything at all.
Sam was professional and a very supportive manager both face to face and on the telephone always available to take our call.
Thank you also to Lewis Smith who dealt with our questions listening and acknowledging our concerns in a polite professional manner and suggesting solutions for us.

Will definitely use Nathaniel Swansea again

November 15, 2024
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for the 5 star review and kind feedback, we hope you enjoy your new car

Rated 5 out of 5 stars

MG3+

First class from start to finish. The staff are friendly, efficient and knowledgeable. Thanks to Lewis for the test drive & special thanks to Sam for a smooth sale & handover. Also, I'm loving my new car! Would 100% recommend this dealership.

December 11, 2024
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for your review, we really appreciate your 5 stars

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