Nathaniel Car Sales - Swansea Reviews 

43
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TrustScore 4.5 out of 5

4.5

Clos Llyn Cwm, Bon-y-maen, SA6 8QY Swansea, Wales, GB

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Rated 5 out of 5 stars

Bought our MG car from Nathaniel car sales Swansea, with no pushing but all the information we needed to make the choice. Justin Davies was brilliant guiding us along the decision-making process & we... See more

Company replied

Rated 5 out of 5 stars

Rowan is amazing, we are so happy with our car. He put me at ease during my test drive as it was automatic, explained about all the controls. He is likeable and friendly. Nathaniel car sales is ver... See more

Rated 5 out of 5 stars

Just picked up our new car from Nathanial cars and the service was amazing! From start to finish Justin was excellent. He was so helpful professional and friendly made the order and collection process... See more

Company replied

Rated 4 out of 5 stars

Overall positive experience. Clear explanations and patience when helping us move from a manual to an automatic. Rowan was knowledgeable, helping us work out how cost effective moving to a hybrid w... See more

Company replied


Company details

  1. Car Dealer

About Nathaniel Car Sales - Swansea

Written by the company

Group2

Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.

WHY CHOOSE US?

For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!

Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars Offers - Opening Hours

Social Profiles
Facebook - Instagram - Twitter - Linkedin - Youtube - Tik Tok

Contact info

  • Clos Llyn Cwm, Bon-y-maen, SA6 8QY, Swansea, Wales, United Kingdom

  • 01792 001400

4.5

Excellent

TrustScore 4.5 out of 5

43 reviews

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4.5

All reviews

(43)

676 reviews in the last 12 months

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Rated 4 out of 5 stars

Overall positive experience.

Overall positive experience.
Clear explanations and patience when helping us move from a manual to an automatic.
Rowan was knowledgeable, helping us work out how cost effective moving to a hybrid would be.
After a previous negative experience with MG, purchasing a car from the Swansea dealership has helped restore some faith in the company.

September 14, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for the review and feedback about Rowan

Rated 5 out of 5 stars

Rowan is amazing

Rowan is amazing, we are so happy with our car. He put me at ease during my test drive as it was automatic, explained about all the controls. He is likeable and friendly. Nathaniel car sales is very lucky to have such a diligent and friendly guy. He is an asset to the company.

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

Out sales execitive Rowan Warren was a…

Out sales execitive Rowan Warren was a delight to work with and extremely helpful. All other staff were friendly and knowledgable. Made buying a car an effortless experience.

September 18, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for the 5 star review and great feedback about Rowan

Rated 5 out of 5 stars

Just picked up my new car from…

Just picked up my new car from nathanial cars and got to say Rowan has been amazing from start to finish

September 15, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for the 5 star review and great feedback about Rowan

Rated 4 out of 5 stars

Dealing with Sam and Rowan was easy

Dealing with Sam and Rowan was easy, they're both knowledgeable and very helpful. Only reason I didn't give 5 stars is that Rowan was called to a training course and, because Justin had to get up to speed, the handover experience wasn't what I expected.

September 9, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for the review and feedback, we are sorry the handover was not smooth for you, your feedback is valuable, we will cascade to the team to insure this does not happen again

Rated 5 out of 5 stars

ROWAN he was outstanding with us having…

ROWAN he was outstanding with us having had 5 new cars in the past I must say this was the best experience in buying a car
The hand over was grate all went quickly I just hope the after sales is as go
One thing you my need to speak to the person who put the number plate on as he did not use a screw on them and they fell off
Thanks Andrew

September 7, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for the 5 star review and valuable feedback, we will cascade this to the team and ensure it doesn't happen again. If you have any further issues, please dont hesitate to get in touch

Rated 5 out of 5 stars

Had the best experience in Nathaniel cars…

Had the best experience in Nathaniel Cars with Rowan! Rowan went above and beyond to find the perfect car and all the added extras that I was so picky for! He was so helpful and professional and always keeping me up to date the whole way through the process. Rowan was very accommodating and I couldn’t ask for a better experience!

September 11, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for the 5 star review and great feedback on Rowan, hes a great to the team, i will ensure that he gets to see this :-)

Rated 5 out of 5 stars

Just picked up our new car from…

Just picked up our new car from Nathanial cars and the service was amazing! From start to finish Justin was excellent. He was so helpful professional and friendly made the order and collection process so easy. Would definitely recommend. Thank you Justin for all your help

September 10, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for the 5 star review and great feedback about Justin, if you recommend a family member or friend, please make sure they let us know and we will send you a £100 cheque as a thank you :-)

Rated 5 out of 5 stars

Great service

I recently purchased a car from Nathaniel Cars and had an outstanding experience from start to finish. Rowan and Sam were both exceptional — friendly, knowledgeable, and genuinely focused on making the process smooth and stress‑free.

They took the time to explain everything clearly, kept me updated throughout, and made sure I felt confident with my purchase. It’s rare to find a team that combines professionalism with such a personal touch, but Rowan and Sam delivered exactly that.

Highly recommended.

August 19, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for the 5 star review and great feedback, we really appreciate you sharing your experience

Rated 5 out of 5 stars

Excellent service and went the extra…

Excellent service and went the extra mile. Couldn’t ask for more. Chris dealt with me. Absolute gentleman.

September 3, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for the 5 star review and feedback about Chris - he will be thrilled :-)

Rated 5 out of 5 stars

Bought our MG car with Nathaniel car sales

Bought our MG car from Nathaniel car sales Swansea, with no pushing but all the information we needed to make the choice. Justin Davies was brilliant guiding us along the decision-making process & we are very pleased with our MG HS. Would recommend them to anyone considering an MG; thank you Justin.

September 2, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for the 5 star review and feedback about Justin. If you do recommend a family member or friend, please make sure they let us know, we will send you a £100 cheque as a thank you

Rated 5 out of 5 stars

Great service, no stress and pressure to buy

I reserved the car through the Nathaniel website, and it was transferred to my local branch within a couple of days.

I was then introduced to Justin, who I can honestly say is one of the most pleasant and professional sales person I’ve dealt with. There was absolutely no pressure from him, he answered all of my questions, and I genuinely felt that he went the extra mile to get the car checked over and ready so I could collect it before i returned to work.

The whole experience was straightforward and stress-free from start to finish.

I would highly recommend popping down to Nathaniel Cars in Swansea and having a chat with Justin if you’re in the market for a new or used car. Excellent customer service and a genuinely great experience. Thanks again, Justin!

August 18, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for the 5 star review and great feedback - Justin will be thrilled!! We hope you enjoy your new car

Rated 5 out of 5 stars

What an amazing team!

Went in this morning to take a look at the mg hs the staff were amazing thank you to the lady who spoke to us first she was brilliant arranged a test drive immediately even though i didn't have a booking then speaking to justin all I can say is wow what an amazing person was so informative and very happy to help and accommodate and throughout the experience there was zero pressure to get the car did end up going ahead and ordering the car and justin again incredible was lovely and was happy to make jokes and keep everything light hearted all in all the team we're awesome in there as a motability customer sometimes it can be overwhelming going to show rooms but justin and the team couldn't have been any nicer so thank you so much!!

August 15, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for the 5 star review and great feedback - Justin will be thrilled you enjoyed the process

Rated 5 out of 5 stars

Ladies and Gents

Ladies and Gents. Please visit this
garage, if you're thinking about a New
Car. I went out in the MG HS Trophy
today. So amazed. So much car for the
Money. The Car far exceeded my
expectations. Honestly. I placed an
order. There and then. Not only the car
has my high praise. So do the staff
there. Especially Justin. Please, if you
don't take my word. Try for yourselves !!
Wow. Alan Sparkes

June 21, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for this lovely feedback and 5 star review, we really do appreciate it

Rated 5 out of 5 stars

skepticism turning to wonderful experience

I just bought a MG HS as a replacement car at first very skeptical in buying MG and in a dealer shop . But I was wrong it lead to a wonderful experience hassle free and a very outstanding service along the way. Thanks to Chris who guided all the way offered us a nice deal with a good car along the way , Im glad that have made this decision and skip on my worries about MG I definitely recommending this dealer and mostly Chris Marland from Swansea Nathaniel definitely the guy would sort your stress in finding your next vehicle . So far car is good and very happy with services offered for the next 4 years stress free . Try MG Swansea I would guarantee a wonderful experience along the way.

May 19, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for your 5 star review, I will pass on your kind words to Chris, enjoy your new car :)

Rated 5 out of 5 stars

Nathaniel, Swansea, a very happy customer!

I'm very happy that I'd purchased my MG ev vehicle from Nathaniel, Swansea. Lewis, the salesman, was very professional and helpful. This was our second MG Ev. That one, which I'd had for over 4 years covered nearly 80,000 faultless miles. For any ev sceptics out there let me reassure you about the battery life, it was the same as it was in the beginning i.e a predicted range of 240 miles!
Must also mention the Swansea service department team, managed by Nick. They have provided helpful advice and backup. Recently, I thought we had an issue but it turned out to be nothing to do with the car and was caused by a faulty charging cable (not supplied by MG). The service team went the extra mile to help and provided a courtesy car while they investigated things. Very grateful for their help and assistance. Buy MG, and you'll have a great car and faultless backup from Nathaniel staff.

May 13, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for coming back to us at Nathaniel's and your kind words :)
I will pass on your feedback to Lewis

Rated 1 out of 5 stars

Shocking service from sales team was in…

Shocking service from sales team was in there for over 20 minutes no one came.over asked a few questions one line answers I was looking for another mobility car as mine up this year you had members of staff sitting around one your woman sitting blowing her nose coughing she shouldn't have been there passing her germs to others I have a really bad lung condition no immune system can pick up the slightest of things rate your team 0 customer service 0 went to Toyota and Renault went in offered a hot drink talk me through the car couldn't do enough there were others in you mg swansea branch that didn't get shown around and walked out too

April 21, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for your review, we are sorry your needs were not met on this occasion, we will investigate the situation further

Rated 5 out of 5 stars

A very good experience dealing with the…

A very good experience dealing with the sales team when buying my new MG ZS Hybrid+. A very professional environment which resulted in a great customer experience. Would thoroughly recommend.

April 21, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for the 5 star review and great feedback about the Swansea team, we are glad that you were well looked after

Rated 5 out of 5 stars

Excellent service from Samantha and…

Excellent service from Samantha and Rowan at Nathaniel Cars Swansea

I had a really positive experience with Nathaniel Cars Swansea from start to finish. The whole process was smooth, professional, and much less stressful than I expected.

A special thank you to Samantha and Rowan, who were both absolutely excellent throughout. They were friendly, helpful, knowledgeable, and made sure everything was explained clearly. Nothing felt rushed, and they both went out of their way to make the experience easy and enjoyable.

It’s rare to come across staff who are both genuinely welcoming and highly professional, but Samantha and Rowan were exactly that. Their customer service really stood out and made a big difference.

I’d definitely recommend Nathaniel Cars Swansea to anyone looking for a great car-buying experience.

March 29, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Swansea

Thank you for the 5 star review and great feedback about the Swansea team

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