National Debt Advice Reviews 

180
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Poor services and lawyers who can't even do they job .... I have been making monthly but last 2 months did not receive statement and asked them and told me my file is closed due to no payment but ne... See more

Rated 1 out of 5 stars

This service should be shut donw!. Totally simplistic and unhelpful advice by people who dont care. Sign posted to other charities and help lines which were totally wrong and inappropriate. Wasted an... See more

Rated 5 out of 5 stars

Iv been worrying about my debts for too long, felt like there was no way of me ever getting out of the situation I was in, I was suffering really bad with depression and anxiety and I found an advert... See more

Company replied

Rated 5 out of 5 stars

Amazing reassurance and information from James Butt and all parties involved Fully explained with no pressure just information. I was humiliated to have to use this service after covid job losses hit... See more

Company details

  1. Insolvency Service

Written by the company

Free impartial debt advice and we'll recommend a range of practical debt solutions based on your financial situation. National Debt Advice is regulated by the FCA to provide Debt Counselling services in the UK.


Contact info

3.3

Average

TrustScore 3.5 out of 5

180 reviews

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3.3

All reviews

(180)

1 review in the last 12 months

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Rated 5 out of 5 stars

So so so helpful

So so so helpful! Honestly can't explain how well the company helped me and the care they have given me.
Would highly recommend!!

August 18, 2022
Unprompted review
Rated 5 out of 5 stars

My advisor Aiden was amazing

My advisor Aiden was amazing. He explained all my options clearly & pointed me in the right direction. Cannot thank him enough. A credit to the organisation.

July 20, 2022
Unprompted review
Rated 1 out of 5 stars

If they were audited they would be closed down

Their data is all online review data, so if you have ever filled out a form online expecting a reward these guys bought the answers and that's why they cold call you, if you have been declined for loans or u have applied for an iva and been rejected these guys get ur details. Terrible company who have staff acting under alternative names as they were previously sacked for falsifying Bank statements and other documents to support an IVA.if your mentally ill and struggle on the phone they will bin u of ASAP. Staff laugh and talk about clients in a degrading matter and don't worry about your income and expenditures because they will change the answers to ensure they get the most money from you as the higher the disposalable income u have the more fees they make. They also don't handle ur IVA they basically get ur details and sell you on to a company that will then process and approve it. They should be shut down. They are a complete joke of business.go to pay plan or step change it's same service but for free these guys only want the fees for selling ur case on after you have been approved they don't care. Step change and pay plan offer the same service for free and will get you on the right plan for you not like these guys who fiddle ur details so u meet the criteria. Avoid at all costs there are plenty places who provide the same service and will give you best advice.

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

I had come a point where I was just…

I had come a point where I was just ignoring everything concerning my debts. At one stage I believed my debt would disappear then I came home last week and national debt day as the first place I contacted …. I spoke to J his name shall remain unnamed I don’t know what to say about he guided me through everything and listened and shared all options to me …. this week I can breathe I can plan accept my debt and manage my responsibilities now
I had to do something National Debt Advice and the process that has begun has transformed my life I don’t know where or what I would doing to manage my debt had I not contacted them

I can’t find the words really to express my thanks to J and National Debt and to the people and agencies who have been part of my life out of debt.

Joe
N.Ireland

April 6, 2022
Unprompted review
Rated 5 out of 5 stars

I highly recommend using this company…

I highly recommend using this company to help find a solution for debt problems.
They were incredibly helpful and worked hard day in day out to reach a solution for me and take away so much stress off of me 🙌🙌
I dealt with James on the phone and he was so helpful and can't express how greatful i am

March 24, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing people very friendly staff and…

Amazing people very friendly staff and they all make you feel welcome and have helped me sort out my debts if it wasn't for these very loverly people I would of been really poorly threw stress and worry so thankyou ever so much appreciate 😊 thankyou Tracy,Amy,an also my case manager James a massive weight has been lifted of my shoulders now 😊

March 3, 2022
Unprompted review
Rated 5 out of 5 stars

National debt advice have given me a…

National debt advice have given me a way out of the living hell I’ve been in for a few years now! Can’t recommend them enough if you are struggling to get on top of your debt. James Butt my case manager has been a shining light in a very dark time. Thanks guys

March 2, 2022
Unprompted review
Rated 1 out of 5 stars

Filled in the form online and was told…

Filled in the form online and was told they could help with as little as 1 dept. Guy called and when I repeated exactly what I'd put in the form he said they could only help with multiple depts, putting them all into one easy way of paying them off. Compete waste of time.

February 16, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic support and guidance to get help with debt. …

Fantastic support and guidance throughout, very understanding and made the process easier with their support through a stressful situation
Fantastic service thank you so much especially from Sean very professional and understanding and also Amey for supporting me making me feel at ease helping me through the processes I needed to do .. Also a big thank you to Kim IVA advisor.
Thank you guys

February 16, 2022
Unprompted review
Rated 5 out of 5 stars

I worked with Sean in Manchester

I worked with Sean in Manchester. He and another person, Kim, helped me with organising an IVA. Their work and advice from start to finish was superb. I thoroughly recommend National Debt Service for debt advice and action.

February 11, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic support and guidance through…

Fantastic support and guidance through out
Very understanding and made the process easier with their support through a stressful situation
Fantastic service thank you so much especially from Jamie very professional and understanding and also Amey for supporting me making me feel at ease helping me through the processes I needed to do ..
Thank you guys

February 7, 2022
Unprompted review
Rated 4 out of 5 stars

Debts worrys

after speaking to these guys all my debt worries began to disappear. They’re been helpful and understanding and would recommend them to anyone

January 26, 2022
Unprompted review
Rated 5 out of 5 stars

18 months of pure worry

18 months of pure worry, stress and trying to hold it together. Eventually got to a point that I needed to do something or my children would grow up without a father.. Within a few days of speaking to national debt helpline we had a plan in place and the depression/stress has already started to lift.. Thankyou so much

January 20, 2022
Unprompted review

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