National Animal Hospital Reviews 173

TrustScore 3 out of 5

2.9

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Rated 2 out of 5 stars

Local pharmacies love National AH! Great prices, slow delivery, zero customer service. Ordered on March 23. Card charged on March 25. Off the shelf items did not ship until April 10. No one... See more

Rated 5 out of 5 stars

I wish we knew about Trinity Hospital sooner. We changed vetenariians after the first visit. Our 14 & half year old Pug has improved health with enlarged heart, lung and kidney issues. Trinity did a... See more

Rated 5 out of 5 stars

Our 12-year old Lab-mix has chronic gallbladder condition, along with a bit of arthritis. Her local doctor place her on Metacam to help with the pain while trying to get the gallbladder condition unde... See more

Rated 1 out of 5 stars

Took over one month to get animal meds after I had my credit card company get credit to my account. This was after numerous phone calls where no one answers or returns calls, never responded to sever... See more

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2.9

Average

TrustScore 3 out of 5

173 reviews

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Rated 4 out of 5 stars

they forgot to tell me that an item was backordered!

I have bought medicine for my pet from this company for years. never had a problem till this time. Although they shipped it out quickly. They forgot to note that an item was on backorder and would be shipped when it was back in stock. So I had to call and find this out. Other than that service was great!

May 19, 2015
Unprompted review
Rated 1 out of 5 stars

Where's my order?

It's been 9 days since I've placed my order and I haven't received it yet. The USPS tracking only lists the pre-tracking info.

May 19, 2015
Unprompted review
Rated 5 out of 5 stars

A trustworthy souce

I've found National Animal Hospital to have great prices on my dog's medication. Very responsive to my orders. I highly recommend them.

May 19, 2015
Unprompted review
Rated 5 out of 5 stars

Very fast service by NHS. Very slow service from the USPS.

National Animal Hospital got authorization from my vet and mailed my dog's prescription the same day I ordered. Then the USPS took 11 days to ship it! This has never happened before with NAH, but Brian in customer service tracked it down for me. I have priced my dog's prescription at all the pet med websites, and NAH has the best prices by far.

May 15, 2015
Unprompted review
Rated 5 out of 5 stars

Denamarin

Best price for this supplement I can find and prompt delivery!

May 12, 2015
Unprompted review
Rated 4 out of 5 stars

Online meds

I am pleased with most aspects of purchasing online meds for my dog but wish I could login and just refill rather than have to search for the med and then enter stuff only to be pleasantly surprised that you matched the order to me and my dog.

May 6, 2015
Unprompted review
Rated 5 out of 5 stars

Best Price, Great service

I highly recommend this online supplier. They are quick to respond and follow through on contacting the vet in a timely manner.

On top of all that, they are the least expensive of the sites I visited.

May 6, 2015
Unprompted review
Rated 5 out of 5 stars

Very fast and attentive service

I have ordered medication quite a few times. I initially chose this company due to the significantly lower cost of my dog's medication, even considering the shipping charge. The service has been surprisingly responsive and I have always received my order sooner than expected. I would highly recommend National Animal Hospital.

May 6, 2015
Unprompted review
Rated 4 out of 5 stars

Well accommodated

First time with on line pharm. got paper script thinking that's how it's done. Didn't realize that would just delay whole process by a week as I would have to mail in the actual copy.

National AH emailed me to make sure that's what I wanted to do. When I emailed back that I needed the meds sooner, they arranged to call my vet to get the needed verification. Had the meds in a few days.

I appreciate a company that actually responds to emails!

April 18, 2015
Unprompted review
Rated 5 out of 5 stars

very good service and prices!

I've had excellent service almost every time. However, when the RX refills have expired, minimal effort is made to contact the vet to get authorization for refills. After 2-3 days, then I am contacted to get it when a phone call to the vet is all is needed. Otherwise, I highly recommend this site to anyone having pet medications needs!

April 17, 2015
Unprompted review
Rated 5 out of 5 stars

reliable service.

I have a 120 lb. yellow lab. we almost lost him a year and a half ago to liver failure he is 10 yrs. old. I order his med's every 6 weeks and have never had a late shipment I order it and 3 to 4 days later its in my mail box in Michigan. That's all I ask of my suppliers is do what you say and NAH does it without fail every time i order from them....

Well Done,
Rick J

April 14, 2015
Unprompted review
Rated 5 out of 5 stars

Great Prices and quick service.

For anyone who has ever dealt with prescriptions and the internet, let me tell you how much of a breeze it was working with National Animal Hospital. The quickly confirmed the prescriptions with my vet and had my product on its way to me so quickly it was unbelieveable. My horse is happy and so am I. I recommend you guys all the time.

THANK YOU!

April 3, 2015
Unprompted review

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