What made my experience five star was, Peter the first agent that called me about completing the application process. Peter, didn't talk too fast and his wording felt real and not scripted. And not to... See more
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Review summary
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Marie explained everything or made sure I understood with my brief back questions. She was able to adjust our account to reflect what our intent of use was. She answered all my questions and I feel... See more
Easy set up. Great customer service unlike with other companies that I had previously. I could ne er get a hold of anyone.
Recently set up remote credit card processing. Not only was everything completed and working in less than three hours, the support I received from National Bankcard was phenomenal. I don't usually wax... See more
Company details
Information provided by various external sources
National Bankcard is a leading provider in credit and debit card-based payment processing solutions to customers across the country. We pride ourselves on having the lowest processing rates backed by our award-winning customer service. No matter what type of business, our focus is to be your processor-of-choice.
Written by the company
Contact info
538 Broadhollow Rd. Suite 213, 11747, Melville, United States
- 1.800.991.2291
- info@Nationalbankcard.com
- nationalbankcard.com
4.8
Excellent
10K reviews
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Great customer service and great information
Team was great and very easy to work with and understand
May 26, 2026
Customer service
Customer service. She was very helpful and knowledgeable. Pleasant to speak to
May 26, 2026
Amazing rates
Amazing rates. Both people that helped me get everything set up were awesome. They were very fast, and very knowledgeable. Guaranteed the two best in their field. They answered the questions I had. Awesome.company with great employees
May 26, 2026
As a first-time National Bankcard…
As a first-time National Bankcard customer, I had a smooth and positive experience. The process was easy to understand, customer service was helpful and professional, and my questions were answered promptly. I appreciate how simple and efficient the setup process was.”
May 26, 2026
Great option for a new small business
Great option for a new small business. They make things easy.
May 19, 2026
Need to have 24/7 human customer…
Need to have 24/7 human customer service for merchants. Im a new merchant and tried to use my PS B350 card reader and its the weekend customer comes up with only credit card and I used it but could not get any help because it's a weekend when I do most of my business. If there are issues a merchant cant get any assistance after hours. Really needs after hours customer support. I can call my bank after hours.
May 20, 2026
They helped me through all the…
They helped me through all the paperwork and rules of taking credit cards. I am using a virtual terminal for the first time of the season. I feel confident that if I need any further help, they will be there.
May 22, 2026
Greg and Ashley were amazing
Greg and Ashley were amazing! They both were happy to assist with setting up my new POS service. They are truly an asset to your company ☺️
Thanks again for everything!
May 22, 2026
National Bankcard was very informative…
National Bankcard was very informative and helpful and they followed up with me throughout the whole application process
May 21, 2026
Very consistent respectful deligegent…
Very consistent respectful deligegent very professional helpful and easy to work with.
May 21, 2026
Application so easy and easy to approve…
Application so easy and easy to approve customer service are friendly and accommodating
May 20, 2026
PROFESSIONALISM
They are professional and straightforward no cover ups like most processing companies do!!! They will be around for a long time!!!
May 20, 2026
Good speedy customer service
Customer service is good, very hands on and very responsive
May 19, 2026
Highly recommend
Robert gave me step-by-step step instructions and made sure I understood the process. Very professional and informative. I can’t wait to see the savings after realizing how much I was being charged by previous company
May 19, 2026
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