National Bankcard Inc. Reviews 9,760

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,187 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and professional demeanor, making the setup process easy and understandable. Many people highlight the exceptional customer service, noting quick responses and a willingness to assist with various needs. The overall service is often described as excellent, with consumers appreciating the straightforward and efficient user experience. However, some customers were dissatisfied with payment-related issues, specifically experiencing delays in receiving funds or encountering account management concerns. A few other people also felt that there were issues regarding fee clarity, leading to higher-than-anticipated costs.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers frequently praise the helpfulness, patience, and... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight the helpfulness,... See more

Service

Users describe positive interactions with service. Many reviewers praise the prompt, friendly, and helpful... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and simplicity of the setup... See more

Payment

People report ambiguous experiences with payment. Many customers express frustration with delayed fund... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Marie explained everything or made sure I understood with my brief back questions. She was able to adjust our account to reflect what our intent of use was. She answered all my questions and I feel... See more

Rated 5 out of 5 stars

Karen was so patient and helpful. Everyone I’ve spoken to at national bank card has been amazing. Their follow up is incredible and they’re always willing to help me. This is a wonderful company to w... See more

Rated 5 out of 5 stars

What made my experience five star was, Peter the first agent that called me about completing the application process. Peter, didn't talk too fast and his wording felt real and not scripted. And not to... See more

Rated 5 out of 5 stars

My initial contact with National Bankcard was with Carlos. He was very helpful in giving me the different options for my business needs. After choosing the best solution for my business and customers... See more


Company details

  1. Business Services

Information provided by various external sources

National Bankcard is a leading provider in credit and debit card-based payment processing solutions to customers across the country. We pride ourselves on having the lowest processing rates backed by our award-winning customer service. No matter what type of business, our focus is to be your processor-of-choice.

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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Rated 1 out of 5 stars

Too many fees

Too many fees, I don’t recommend. Was a great start with the provided POS system however, every month, they want to charge you more and more and if they can’t get charge you, they will charge you a $35 dollar late fee. Too many fees, too many complications, and not so great. They will try to convince you to stay. Not interested

March 11, 2026

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