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National Bankcard Inc. Reviews 

9,925
•
TrustScore 5 out of 5

4.8

Business Services
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Review summary

Created with AI, based on recent reviews

Looking at 1,112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and knowledgeable approach, making interactions pleasant and supportive. Many people highlight the exceptional customer service, noting that agents are patient, listen attentively, and provide clear explanations. The overall service and user experience are frequently described as easy, fast, and straightforward, with many appreciating the quick setup and efficient response times. However, some people were dissatisfied with communication and customer service, mentioning poor communication skills and a need for improvement in support.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness,... See more

Service

Consumers find service to be positive, with many reviewers praising the helpfulness and efficiency of the... See more

User experience

Users describe positive interactions with user experience, highlighting the ease and simplicity of the setup... See more

Response time

Customers consistently note positive experiences with response times, with many praising the prompt and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What made my experience five star was, Peter the first agent that called me about completing the application process. Peter, didn't talk too fast and his wording felt real and not scripted. And not to... See more

Rated 5 out of 5 stars

Marie explained everything or made sure I understood with my brief back questions. She was able to adjust our account to reflect what our intent of use was. She answered all my questions and I feel... See more

Rated 5 out of 5 stars

I am a new customer and Jodie Kitain and Kelly Costantino made it simple for me to switch from Square to National Bankcard. Kelly set up my account with me over the phone and walked me thru the proc... See more

Rated 5 out of 5 stars

Recently set up remote credit card processing. Not only was everything completed and working in less than three hours, the support I received from National Bankcard was phenomenal. I don't usually wax... See more

Company details

  1. Business Services

Information provided by various external sources

National Bankcard is a leading provider in credit and debit card-based payment processing solutions to customers across the country. We pride ourselves on having the lowest processing rates backed by our award-winning customer service. No matter what type of business, our focus is to be your processor-of-choice.

Written by the company

Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

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4.8

All reviews

(9,925)

1,042 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

We have been with you for a year…

We have been with you for a year now-eveything is so easy and your group are super friendly. I will refer you to everyone I know. Vthabks and keep up the great work. Your customer service beats most

June 24, 2026
Rated 5 out of 5 stars

The sign up process is cumbersome

The sign up process is cumbersome. It could be streamlined a bit more. Too many steps and emails and/or texts to look for and follow links to. The agents were nice and did direct me, but still...
The staff was awesome regardless of the procedures.

June 30, 2026
Rated 4 out of 5 stars

Good company

Good company, good rates. Only small issue is they are a little slower on the settlements but outside of that, would recommend for sure

November 3, 2025

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