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National Heater Shops Reviews 265

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TrustScore 4 out of 5

4.0

Heating Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and extensive knowledge, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized approach and quick responses. Reviewers are particularly impressed with the prompt and efficient delivery service. However, some customers were dissatisfied with certain product issues, such as items arriving damaged or not working as expected. There were also occasional concerns about order fulfillment, including missing confirmation emails, incorrect items being sent, or delays in delivery.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the quality and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise individuals like Chris and... See more

Service

Customers had positive experiences with service. Many reviewers praised the fast and efficient service,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and prompt delivery,... See more

Order

Consumers have mixed experiences with the ordering process. Many customers praise the helpful staff, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed some advice about heating a large studio for a non-profit organisation. We need an efficient heating system that doesn't cost the earth. Danny Foster was so helpful! He immediately unde... See more

Rated 5 out of 5 stars

I ordered a Sealey Infra-red radiant tube heater on Monday after a cold weekend in the workshop. It arrived on Tuesday 08:00, so pretty impressed! Chris was very helpful in selecting the correct prod... See more

Company replied

Rated 5 out of 5 stars

Dealt with this company for over 2 years and everyone is really helpful - special shout out for Danny Foster who went that extra mile to ensure delivery was the right post code, thanks evers for che... See more

Company details

  1. Heating Equipment Supplier
  2. Air Conditioning System Supplier
  3. Equipment Supplier
  4. Farm Equipment Supplier
  5. Ventilating Equipment Manufacturer

Written by the company

We supply a wide range of climate control products for domestic, commercial & industrial use. No matter the season, we offer suitable products to keep your home, office, shop, restaurant or warehouse comfortable. Our range includes electric, gas and diesel powered space heaters, portable air conditioning units, evaporative coolers, industrial fans and dehumidifiers. Our prices are extremely competitive and we deliver nationwide.

Contact info

4.0

Great

TrustScore 4 out of 5

265 reviews

5-star
4-star
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1-star

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Good price and product

Good price and product. Item was supplied direct from manufacturer, and delay to dispatch could have been better communicated, but otherwise good experience

February 10, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a heater I paid £3200 for it…

I ordered a heater I paid £3200 for it I had issues within 3 wks of use. the national heater shop did nothing to help they blocked my calls so I couldn't even call them I had only called them twice and they don't have an e mail in their site to contact them.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 Service from start to finish.

Easy to order website with full of detail.
Great prices and i looked around
Super fast delivery
Well packaged
Super fast response via email for Quiries.
10/10
This will be my 3rd order with them today.

December 18, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered 2 heaters

Ordered 2 heaters, email saying coming direct from supplier only received 1, no email confirming delivery had to contact national Heaters about other heater.
They do not follow up on deliveries.

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Under desk warmth

I purchased an under desk infrared heating panel. It’s a fantastic bit of kit and works just as I’d hoped. Warm enough to keep me warm but not so much that I feel like I’m roasting. The app is such a bonus too

December 10, 2023
Unprompted review

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