National Moves & Storage Reviews 125

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Alex is AMAZING - super flexible with the time slot, right in time and always has a smile. 1000% recommended

Rated 5 out of 5 stars

The team of Alex, Dominic, Anicet and Bradley were excellent. They were courteous, friendly and efficient. They did a superb job of wrapping our large furniture items and removing and loading all our... See more

Rated 5 out of 5 stars

Absolutely faultless service from start to finish. Alex was super helpful during the video call survey, and even made the effort to check in on the day too. Bradley and Anicet were brilliant on the d... See more

Rated 5 out of 5 stars

Jay was amazing- from the moment he arrived, his manner and communication skills were excellent and he responded to the situation thoughtfully, respectfully and intelligently. The move went as smoothl... See more

Company details

  1. Moving Company
  2. Cleaning Service
  3. House Clearance Service
  4. Moving and Storage Service
  5. Shipping Company
  6. Storage Facility

Written by the company

National Moves specialize in residential and commercial relocation services. Every move we undertake is based on a thorough and diligent assessment of your requirements and how we can move you while minimizing the cost, stress and disruption that is usually associated with relocating. At National Moves we know every move is different. That’s why we offer flexible services tailored individually to your needs and requirements. We are is made up of highly qualified, long-term employees who take a great deal of pride in their work. We are experts in handling and transporting all kinds of valuable, fragile or sentimental items.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

125 reviews

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Rated 3 out of 5 stars

Excellent removal men, not enough space.

Excellent removal men. They were polite, friendly and took control of the situation. I was impressed with their professionalism and their flexibility. I would award them both 5 stars for their work.

However unfortunately, despite having a survey undertaken by National Moves, the van which they brought was definitely not big enough and a second trip was required. The van got stuck in traffic on its return and therefore we ended up taking 11 hours to move house 40 minutes away.

March 27, 2021
Unprompted review
Rated 5 out of 5 stars

Very accommodating

First thing to mention, I got my dates mixed up and when I called National Moves to find out where they were they politely informed me I had booked them in the following day. They were really helpful and super kind by still coming over at the end of their day to help me move.
Alex kept me informed all day as to their ETA which really lowered my stress levels. The guys who came around were friendly and professional and worked fast.

March 24, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Amazing workers, worked so hard and fit everything in, top service. Both were lovely men, and work around us and what we needed. Would highly reccomend and will be using them again.

March 24, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing company!

Very happy with the service from this company. Alex and his crew were amazing (all 3 times they moved things for us). Nothing was too much for them, and they were very friendly. Definitely recommend them to anyone!

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

Superb

Friendly, uber-professional and quick! Will be def be using again. Deserves way more than 5 stars! Thank you so much!

March 2, 2021
Unprompted review
Rated 5 out of 5 stars

The team of Alex

The team of Alex, Dominic, Anicet and Bradley were excellent. They were courteous, friendly and efficient. They did a superb job of wrapping our large furniture items and removing and loading all our possessions. They checked with us throughout the task to ensure they were taking the correct items and leaving the items that were not going into storage. We will not hesitate to recommend National Moves to others.

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect. Excellent and friendly service. Timely and efficient. No issues at all

February 13, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent communication with driver.

Excellent communication between the driver. Really quick to book the delivery service. Enjoyed the chat with the driver on the way up. Really cool guy who saved me a lot of headache by arriving ahead of time. Really appreciate the service and will use the business again in the future. Thanks JJ

February 6, 2021
Unprompted review
Rated 1 out of 5 stars

I would avoid at all costs

❌❌❌
I would avoid. After having a very bad and in my opinion abusive experience I wrote a bad review and now they are threatening me with a defamation lawsuit if I don’t remove my bad review. So now I am writing this because I feel bullied and intimidated.

September 1, 2020
Unprompted review
National Moves & Storage logo

Reply from National Moves & Storage

Dear Hosam,

As previously discussed you were advised that your previous review contained defamatory statements that were wholly untrue and factually incorrect.

National Moves had made several attempts to discuss your outstanding balance, which was eventually recovered 7 weeks after your move. Six months after your invoice was cleared, you had raised a query, which was immediately reponded to.

As you already aware, your account is now being handled by the legal team, and any further questions should be addressed to them.

Kind Regards
National Moves

Rated 5 out of 5 stars

The guys worked really hard and fast…

The guys worked really hard and fast despite the 3 floors of stairs to get up. All delivered in good shape.

August 25, 2020
Unprompted review
National Moves & Storage logo

Reply from National Moves & Storage

Hi Nick,

Thank you for feedback.

Our teams work tirelessly to ensure an efficient service, so we look forward to relaying your kind words to them.

Kind Regards,
National Moves

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