The whole experience was great. Initially getting advice about whether the crack was repairable revealed it was too large due to being within the A-zone. I booked for a replacement screen online & man... See more
Company replied
Location
Switch location6 Manor Park, Wyndham Street, GU12 4NY Aldershot, Hampshire, GB
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See what reviewers are saying
Helpful and prompt service. Needed an afternoon appointment and the engineer went out of his way to provide this, especially as your system had it booked for late morning
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Engineer arrived promptly on the day. Laid out protective sheets on drive in area of screen replacement and advised me to keep clear for my own safety during the replacement operation. Vacuumed up al... See more
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Although landing the ISS in Aldershot was a bit of a pain the staff were polite and efficient. About 3 hrs later I was blasting off to to explore strange new worlds, to seek out new life and new civil... See more
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Company details
About National Windscreens - Aldershot
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
6 Manor Park, Wyndham Street, GU12 4NY, Aldershot, Hampshire, United Kingdom
- 01252-216-453
4.7
Excellent
821 reviews
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Reply from National Windscreens - Aldershot
We appreciate your positive feedback! We are so happy to learn that the service was perfection, professional, and quick.
Great team
Depsite having to get a different windscreen a couple of times due to defects on the screen itself, I found the team at Aldershot extremely supportive and willing to do anything they could to sort everything out for me. I really grateful they made it a priority to get all issues sorted as quick as possible. Simon dealt with everything perfectly as did the technicians working on my car
March 9, 2026
Reply from National Windscreens - Aldershot
We appreciate your feedback and are glad to hear that our Aldershot team was supportive and willing to help, despite the issues with the windscreen. We're happy we could prioritize resolving everything quickly for you.
Reply from National Windscreens - Aldershot
We are so glad our team was timely, polite, and communicated well! We appreciate you taking the time to share your feedback with us.
Reply from National Windscreens - Aldershot
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Good workmanship
Appointment time was imposed rather than discussed. However work done was excellent
March 31, 2026
Reply from National Windscreens - Aldershot
We appreciate your feedback. We're glad the work was excellent. We will review our scheduling process to better serve you.
Efficient service
March 24, 2026
Reply from National Windscreens - Aldershot
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Very good service and communication
Very good service and communication. I will recommend. Thanks
March 29, 2026
Reply from National Windscreens - Aldershot
We're happy to hear that you had a positive experience with our service and communication. We appreciate your recommendation and thank you.
The prior communication was excellent
The prior communication was excellent, all very clear and helpful. Great job done
March 26, 2026
Reply from National Windscreens - Aldershot
We appreciate your positive feedback! We are so happy to learn that the communication was excellent and clear, and that a great job was completed.
Seamless..
Seamless..
What more, but did exactly what it said on the tin.! No issues to date, so pleased..
March 21, 2026
Reply from National Windscreens - Aldershot
We're happy to hear that your experience was seamless and exactly as expected! We appreciate your feedback and are so pleased that there have been no issues.
Reply from National Windscreens - Aldershot
We appreciate you sharing that our service was polite and professional! We are so happy you were pleased with our team's work.
Fitter was very helpful and…
Fitter was very helpful and accommodating. Nice tidy neat job. Many thanks
March 15, 2026
Reply from National Windscreens - Aldershot
We appreciate your positive feedback! We are so glad to learn that our fitter was helpful and accommodating and that you received a nice, tidy, neat job.
Reply from National Windscreens - Aldershot
We appreciate you sharing that our staff was polite, professional, and friendly! We are so happy you were pleased with our team.
Reply from National Windscreens - Aldershot
We're happy to hear that your experience was fast and easy. Thank you for your positive feedback; we appreciate it.
Staff were courteous professional
Staff were courteous professional. Minor issue with timings but dealt with very quickly.
March 17, 2026
Reply from National Windscreens - Aldershot
We appreciate your positive feedback! We are so happy to learn that our staff were courteous and professional and that the timing issue was resolved quickly.
Very good service.
Straightforward to arrange time for appointment. Good communication about what was required to fix windscreen and possible risks. Work done in agreed time and to high standard.
March 17, 2026
Reply from National Windscreens - Aldershot
We appreciate your positive feedback. We're happy to hear that arranging the appointment was straightforward and that we communicated well regarding the repair and potential risks. We're also glad the work was completed on time and to a high standard.
Reply from National Windscreens - Aldershot
We appreciate you sharing that our service and communication were good! We are so happy you were pleased with us.
Well Fitted Replacement Screen
They had to contend with the fact that Honda had mislabelled the initial replacement screen that had been supplied for my car. Screen fitting was delayed because of this, but when the correct screen was fitted they carried out the job well and efficiently.
March 10, 2026
Reply from National Windscreens - Aldershot
We appreciate you bringing this to our attention. We regret the initial delay caused by the mislabeled replacement screen. We are happy the job was completed well once the correct screen arrived, and we appreciate your patience.
New windscreen
I had a new windscreen fitted with National Windscreens.. they gave me a rough time of how long it would take, they called as soon as it was finished, earlier than expected! They also fitted my new windscreen wipers. Polite and friendly staff, highly recommend!
March 7, 2026
Reply from National Windscreens - Aldershot
We appreciate your review. We're happy to hear the windscreen replacement was completed earlier than expected and that our staff were polite and friendly. We're also glad we could fit your new windscreen wipers.
Fantastic communication very friendly…
Fantastic communication very friendly staff fast and efficient service with a very high standard of work. Very pleased ++ Thank you 🤩
March 12, 2026
Reply from National Windscreens - Aldershot
We appreciate your positive feedback! We're happy to learn that our communication was fantastic, the staff was very friendly, and the service was fast and efficient with a very high standard of work.
All good overall .
March 12, 2026
Reply from National Windscreens - Aldershot
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
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