Booking appointment with Bangor branch was easy, and staff were helpful. Agreed for repair of w/screen to be carried out at home address. On the day, your technician Harvey was both polite, helpful, a... See more
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It was very easy to book an appointment online, I was met by two members of staff who were very polite and I was told when to expect the car to be ready.When picking up the vehicle I was told that if... See more
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Had paid £75 online for a new windscreen when i arrived the gentleman who worked there said he could fix it for only £10 so i got refunded £65 that was amazing and fair play to him for telling me that... See more
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Easy to book once we'd sussed out exactly who our insurer approved windscreen fitters were. Polite on the phone, convenient time arranged, seen to promptly. Nice lads, good job done, and advice giv... See more
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Company details
About National Windscreens - Bangor
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
Unit 8-9, Zone 4, LL57 4YH, Bangor, Gwynedd, United Kingdom
- 01248-730-113
4.7
Excellent
346 reviews
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Harvey
Harvey, your windscreen fitter was extremely thoughtful and helpful on both the visits.
Clearly experienced he was thorough and left the vehicle clean and with no evidence of the work undertaken.
He is a credit to your company.
Thank you.
December 29, 2025
Reply from National Windscreens - Bangor
We're happy to hear that the windscreen fitter was so thoughtful and helpful during both visits. It's great to know that their experience and thoroughness resulted in a clean vehicle with no signs of work. We appreciate your kind words.
excellent
excellent, the technician was very polite, helpful and highly professional
December 31, 2025
Reply from National Windscreens - Bangor
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Bangor
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Bangor
We appreciate you sharing! We are so happy you were pleased with our quick, helpful, and friendly service. Thank you!
Excellent service
Excellent service, windscreen changed for new, approximately 1.5 hrs....
Great friendly Staff....
Many thanks 😊
December 25, 2025
Reply from National Windscreens - Bangor
We appreciate your positive feedback. We're happy to hear that you received excellent service, a new windscreen in a timely manner, and found our staff friendly.
Reply from National Windscreens - Bangor
We're glad you enjoyed your experience with our friendly staff and that the car was clean. We appreciate your recommendation and feedback!
Reply from National Windscreens - Bangor
We appreciate you sharing! We are so happy to hear you found our service friendly and professional.
The windscreen is perfect
The windscreen is perfect. Fitted with no fuss by a nice friendly fitter.
December 17, 2025
Reply from National Windscreens - Bangor
We're happy to hear that the windscreen is perfect and the fitting process was smooth. We appreciate your positive feedback regarding our friendly fitter.
Excellent service
Kept informed. Communication with representative great. On time. Efficient under poor weather conditions. Care taken with my car. Harvey from Bangor definitely gave National Windscreens a good name.
December 2, 2025
Reply from National Windscreens - Bangor
We're happy to hear that you were kept informed and that our representative communicated effectively. We're glad that the service was on time and efficient, even with the poor weather. It's great to know care was taken with your car. Thank you for your feedback.
If you really want to know ring me
If you really want to know ring me.
Your failings have simple fixes.
Your postcode doesn’t take me to your building.
There’s business is not listed on the big sign with everyone else’s. You’ve been there for 11 years.
December 15, 2025
Reply from National Windscreens - Bangor
We appreciate you taking the time to share this with us. We're sorry our location was difficult to find and will investigate our listed address and signage to improve this.
Windscreen repair completed in…
Windscreen repair completed in reasonable timescale . Operator efficient.
November 17, 2025
Reply from National Windscreens - Bangor
We're happy to hear that the windscreen repair was completed quickly and efficiently. Thank you for sharing your positive experience with us!
Very plesant technucian excellent…
Very plesant technucian excellent quick servuce thank you
November 13, 2025
Reply from National Windscreens - Bangor
We're happy to hear that you had a pleasant experience with our technician and quick service. Thank you for your positive feedback!
They guys helped me sort out my screen…
They guys helped me sort out my screen even after it was leaking it was no problem they took the car back in and changed no problem. Even delivering the car to my work place. Top job guys thanks.
November 3, 2025
Reply from National Windscreens - Bangor
We're happy to hear that we could resolve the screen issue and deliver the car to your workplace. We appreciate your positive feedback and are glad you had a great experience. Thanks for your review!
Reply from National Windscreens - Bangor
We appreciate you sharing that you received excellent and very professional service! We are so happy you had a positive experience.
Great company
I parked my car and the lads attended to it immediately. I was directed to the waiting area and was told to put the heater on if I was cold at any time. There was a comfortable sofa and magazines to pass the time. I found staff to be extremely sociable and helpful. My windscreen was replaced in a very short time. I would highly recommend this company.
October 27, 2025
Reply from National Windscreens - Bangor
We appreciate you sharing your experience. We're happy to hear that you were promptly attended to and found the waiting area comfortable. It's great to know you found our staff sociable and helpful and that your windscreen replacement was completed quickly.
Happy with the customer service i…
Happy with the customer service i recived. Happy with final product.
October 14, 2025
Reply from National Windscreens - Bangor
We appreciate you sharing your positive experience. We're happy to hear you were pleased with our customer service and the final result!
Reply from National Windscreens - Bangor
We appreciate your positive feedback. We are happy to hear that you found our team helpful and efficient. Thank you.
Great service
Smooth and easy to arrange. So useful to come to me to fix. Done quickly and no fuss or drama.
Harvey the fitter was brilliant-explained everythibg and so respectful of my car and property-great guy and great asset to your company.
October 11, 2025
Reply from National Windscreens - Bangor
We're happy to hear that the arrangement was smooth and the service was useful. It's great to know the work was completed quickly and efficiently. We appreciate your positive feedback regarding the fitter's explanations and respectfulness.
Excellent communication and service…
Excellent communication and service from start to finish.
October 7, 2025
Reply from National Windscreens - Bangor
We appreciate you sharing! We are so happy to hear you received excellent communication and service from start to finish. Thank you.
Would recommend
Replacement was done in 45 minutes, staff were polite. Waiting area was provided.
October 2, 2025
Reply from National Windscreens - Bangor
We're happy your replacement service was completed quickly, and our staff's politeness and waiting area met your needs. Thank you for your feedback.
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