Windscreen technician arrived promptly was very knowledgeable went out of his way to bring tools out of van in to workshop where vehicle was. Very efficient did great job
Company replied
Location
Switch location394 Bradford Road, Huddersfield, HD2 2QZ Huddersfield, West Yorkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The young engineer/fitter kept us aware of the likely time of arrival at my home and eventually arrived within two minutes of his estimate. He estimated the time the work would take and was once ag... See more
Company replied
I was kept up to date with my time slot , very helpful staff regarding re booking when I had enough money to pay my excess as I had spent all the money on a full service and repairs to my car ready... See more
Company replied
Good timely service from National Windscreens. One negative comment is that I experienced weird noises coming from the new screen on the day after fitting. This had disappeared by the next day but i... See more
Company replied
Company details
About National Windscreens - Huddersfield
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
394 Bradford Road, Huddersfield, HD2 2QZ, Huddersfield, West Yorkshire, United Kingdom
- 01484-290-098
4.6
Excellent
589 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from National Windscreens - Huddersfield
We're glad our service was fast and efficient, and our staff courteous. Thank you for your positive feedback!
Very good and polite
May 23, 2026
Reply from National Windscreens - Huddersfield
We appreciate your kind words. We are so glad you were pleased with us.
Great service
Polite and professional in reception and my windscreen was fitted in 3 hours.Very good service
May 14, 2026
Reply from National Windscreens - Huddersfield
We are so pleased to hear about your positive experience with our team and the quick windscreen fitting. Thank you!
Top job from your Team in Huddersfield
Top job from your Team in Huddersfield. Great communication and quality work. Thanks. AudiQ3
May 22, 2026
Unprompted review
Reply from National Windscreens - Huddersfield
We're so glad to hear about your positive experience with our Huddersfield team. We appreciate your kind words!
Reply from National Windscreens - Huddersfield
We appreciate you sharing your positive feedback!
Efficient timely assistance
You were able to offer me an appointment within a week
The Team were great from the lady on the phone who sorted the booking to the guys in the garage.
Thanks
May 7, 2026
Reply from National Windscreens - Huddersfield
We're so glad we could schedule your appointment quickly and that our team provided excellent service. Thank you for your kind words!
The young lad that carried out the work…
The young lad that carried out the work was very polite and hard working clean and tidy .a believe he came from the Huddersfield branch
May 1, 2026
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback! We're so happy to learn that our team member was polite, hardworking, clean, and tidy. Thank you!
Easy online booking system
Easy online booking system. Friendly and helpful staff and they did a great job.
May 7, 2026
Reply from National Windscreens - Huddersfield
We appreciate you sharing that the online booking system was easy to use, the staff were friendly and helpful, and they did a great job! We are so pleased!
Reply from National Windscreens - Huddersfield
We appreciate you sharing that our service and updates were good. We are so happy you were pleased with our work.
Lads at Huddersfield were great
Lads at Huddersfield were great, explain what would happen, did the work de-briefed and return the car.
April 30, 2026
Reply from National Windscreens - Huddersfield
We're happy to hear that the team at Huddersfield provided a great experience! Thank you for your positive feedback and for taking the time to share.
Brilliant service the staff explained…
Brilliant service the staff explained everthing that they were doing and how long it would take even made us a cuppa while we waited for the car to be repaired.
May 5, 2026
Reply from National Windscreens - Huddersfield
We're happy to hear that you received brilliant service! It's great to know our staff explained everything clearly and made you comfortable while you waited. Thank you for your positive feedback.
Reply from National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Reply from National Windscreens - Huddersfield
We appreciate you letting us know that our job was quick and of good quality! We are so happy you recommend us.
Reply from National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Reply from National Windscreens - Huddersfield
We appreciate you sharing that you were very happy with our service! We are so glad you were pleased with us.
Got a convenient appointment
Got a convenient appointment, work done within quoted time. No issues, would definitely use again. Thank you.
April 17, 2026
Reply from National Windscreens - Huddersfield
We appreciate you taking the time to leave us feedback. We're so happy to hear that you found the appointment convenient and the work completed in the quoted time!
Good custmer servic,they did very well job my hyundai ionic car windscreen broken replacement thanks for teams.
Great job,good service .
April 23, 2026
Reply from National Windscreens - Huddersfield
We appreciate you sharing that you had a great experience; we are so glad to hear you were satisfied with our work!
No fuss they ordered the correct screen…
No fuss they ordered the correct screen and fitted it at the arranged time all calibration etc done as expected thanks guys
April 23, 2026
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback! We're so happy to learn that the correct screen was ordered and fitted at the arranged time, with all calibration done as expected.
Excellent service all round
Excellent service all round. Efficient, friendly advice, great service. Car was left spotlessly clean on completion
April 20, 2026
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback! We're so happy to learn that you received efficient, friendly advice and great service, and that the car was spotlessly clean.
a small adjustment in time was handled…
a small adjustment in time was handled well and the widow was repaired quickly on our drive, with a good explanation of the process.
April 14, 2026
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback. We're happy to learn that the slight timing change was handled well and that the repair was completed swiftly with a clear explanation.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.