I am very happy with my windscreen replacement. The team did a fantastic job right outside my house, which made the whole process super convenient. Highly recommended!
Company replied
Location
Switch location94 Tanners Drive, Blakelands, MK14 5BP Milton Keynes, Buckinghamshire, GB
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Had a bit of a hiccup on the first day as the fitter didn’t turn up and didn’t phone or text to say he wouldn’t be coming however he did arrive two days later and I was first job on his list.The fitte... See more
Company replied
Fast service, great communication, friendly staff. Had to replace windscreen and had to use National Windscreens. Easy to book a date and time. Plenty of choices and they’ll replace at any location -... See more
Company replied
Windscreen replacement Impressively quick, helpful and efficient. Staff at the garage in Milton Keynes repaired the windscreen in a very short spell of time and kept me well informed throughout. Mo... See more
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Company details
About National Windscreens - Milton Keynes
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
94 Tanners Drive, Blakelands, MK14 5BP, Milton Keynes, Buckinghamshire, United Kingdom
- 01908-465-143
4.3
Excellent
626 reviews
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Excellent customer service and speedy…
Excellent customer service and speedy replacement screen.
September 5, 2025
Reply from National Windscreens - Milton Keynes
We appreciate you sharing your feedback and are so glad to hear you received excellent customer service and a speedy screen replacement.
Excellent professional user-friendly…
Excellent professional user-friendly staff & technicians Very good communication on phone & text Staff took time to support how to find way to busy stop to get to centre MK Work completed on time & vehicle returned nice & clean.
September 4, 2025
Reply from National Windscreens - Milton Keynes
We appreciate you taking the time to share your experience. We're happy to hear that our staff and technicians were professional and user-friendly, and that communication was effective. We're also glad we could assist with directions and that the work was completed on time, with your vehicle returned clean.
One phone call
One phone call , quick,easy only problem I had to travel twenty odd miles to get to the nearest depot.
Vehicle had to be programmed so was unable to do
at my home.
September 1, 2025
Reply from National Windscreens - Milton Keynes
We're happy to hear the phone call was quick and easy. We regret the inconvenience of traveling to our depot for the vehicle programming. We appreciate your feedback.
Reply from National Windscreens - Milton Keynes
We appreciate you sharing your feedback. We are so happy to hear that our service was very helpful and effective!
Reply from National Windscreens - Milton Keynes
We appreciate you sharing! We are so happy to hear you found our team's service helpful and friendly.
easy, fast, great results
great, easy to book, dropped the car, quick service, windshield looks like new, could not be happier.
August 16, 2025
Reply from National Windscreens - Milton Keynes
We're happy to hear that the booking process was easy, the service was quick, and you are pleased with your new windshield. Thank you for your positive feedback!
Reply from National Windscreens - Milton Keynes
We appreciate your feedback and are happy to know that our work and services met your timing expectations. Thank you!
Reply from National Windscreens - Milton Keynes
We're happy to hear that the booking process was straightforward and that the work was completed quickly and effectively. Thank you for your positive feedback!
Reply from National Windscreens - Milton Keynes
We're happy to hear that you feel we did an excellent job. We appreciate your positive feedback and are glad you're satisfied with our work!
Very professional
A very professional place, it took a couple of hours but a fantastic job was done.
August 15, 2025
Reply from National Windscreens - Milton Keynes
We appreciate your positive feedback! We're happy to hear that you found our place professional and that a fantastic job was done within a couple of hours.
Quick and easy service
Quick and easy service and the person I spoke to was a really nice guy.
August 8, 2025
Reply from National Windscreens - Milton Keynes
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Excellent service
Rapid turn around once the car was dropped off. Windscreen cleaned inside and out. Excellent service overall.
August 7, 2025
Reply from National Windscreens - Milton Keynes
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
Reply from National Windscreens - Milton Keynes
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreen
Reply from National Windscreens - Milton Keynes
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
Fast service
Fast service, great communication, friendly staff.
Had to replace windscreen and had to use National Windscreens. Easy to book a date and time. Plenty of choices and they’ll replace at any location - home or workplace. Tradesman phoned when on his way and when he arrived. Screen replaced and given advice all within two hours.
August 11, 2025
Reply from National Windscreens - Milton Keynes
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
Easy to book
Easy to book, lots of appointment options, lovely engineers, prompt on the day. Clean and tidy. Highly recommend!!
August 6, 2025
Reply from National Windscreens - Milton Keynes
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
A great quick and professional service
A great quick and professional service. Thank you!
August 11, 2025
Reply from National Windscreens - Milton Keynes
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
Service was good
Service was good, I am a very satisfied customer. Thank you and well done for great customer service from the booking assistant and the fitter. Much appreciated.
August 8, 2025
Reply from National Windscreens - Milton Keynes
We appreciate your positive feedback and are happy to hear you were a satisfied customer. We're glad you found the service good and valued the customer service from our team.
wast my time and lost a day wage
This service I got is whether zero star in my opinion.I waited all day just to informed by the from the Northampton branch that windscreen for my ford Kuga 'kn68 zgh'is not in is van and may possible arriving the next day.This was not good enough,he could of informed me first thing morning.I wasted my time and last a day wage.
August 8, 2025
Reply from National Windscreens - Milton Keynes
We appreciate you bringing this to our attention. We're sorry to hear that the windscreen for your Ford Kuga wasn't available as expected, and for the late notification, which caused a loss of your time and wages. We'll review this situation to prevent similar issues in the future.
2 great guys come to help me with my…
2 great guys come to help me with my American van fitted a new windscreen in quicker than the allotted time very skilled workers with a genuine interest in there work brilliant I will recommend
August 7, 2025
Reply from National Windscreens - Milton Keynes
We're happy to hear that you had such a positive experience! It's great to know the windscreen replacement on your American van was completed quickly and efficiently by our skilled team. Thank you for recommending us!
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