National Windscreens were able to give me a timely appointment in Newry, explained the process, length of time to allow for replacement to be fitted and the excess cost I was to pay. After checking th... See more
Company replied
Location
Switch locationUnit 22, Ashtree Enterprise Park, BT34 1LD Newry, Northern Ireland, GB
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See what reviewers are saying
The whole process was efficient and informative. Text and e mail prior to appointment left no room for confusion, and the staff at point of fitting were friendly and helpful. First class service.
Company replied
Absolutely brilliant experience! My rear view mirror fell off & I was told by my car manufacturer I needed a new windscreen. Called these guys & they had my car back to the way it was, not a problem,... See more
Company replied
They fitted us in quickly and completed the job in less time than quoted. It was done to a good standard and the process was easy and hassle-free.
Company replied
Company details
About National Windscreens - Newry
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
Unit 22, Ashtree Enterprise Park, BT34 1LD, Newry, Northern Ireland, United Kingdom
- 028-7100-1051
4.8
Excellent
166 reviews
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Quick and easy service
July 10, 2025
Reply from National Windscreens - Newry
We appreciate you taking the time to share your experience with our quick and easy service! Thank you for your positive feedback.
Great experience
Suitable appointment. Friendly team. Excellent communication. Quick service.
July 8, 2025
Reply from National Windscreens - Newry
We appreciate you taking the time to leave us this positive feedback! We're so happy to hear that you were pleased with the suitable appointment and quick service.
National Windscreens - Newry Branch
I left my car into National Windscreens, Newry for a windscreen replacement. My car was taken on time - 10.00am and ready at the agreed time.
The service provided by the Team in Newry was very professional and courteous.
I would have no hesitation in recommending National Windscreens Newry - 100%
ThankYou!
June 17, 2025
Reply from National Windscreens - Newry
We appreciate you taking the time to share your positive experience. We're happy to hear that the Newry team provided professional and courteous service and completed the windscreen replacement on time. We value your recommendation.
so helpful and and efficient
June 25, 2025
Reply from National Windscreens - Newry
We are happy to hear that our assistance was efficient for you. Thank you for your positive feedback; we appreciate it.
Great service all round
Great service all round. Efficient, prompt, courteous, helpful. No fuss and a good job done.
June 19, 2025
Reply from National Windscreens - Newry
We're happy to hear that you received great, efficient, and courteous service. We appreciate your positive feedback and are glad you were pleased with the work.
Kuga fix
Great speedy service. The staff were very professional and the quality of the workmanship was excellent.
June 17, 2025
Reply from National Windscreens - Newry
We appreciate you mentioning our speedy service, professional staff, and excellent workmanship. We're very pleased to hear that you had a great experience.
Reply from National Windscreens - Newry
We're happy to hear that your window fitting was hassle-free. Thank you for your positive feedback; it means a lot to us.
Had to go back a second time as wasn’t…
Had to go back a second time as wasn’t able to calibrate sensors on first visit. However Stephen was more than helpful, ordered a second screen and had me sorted in no time
May 26, 2025
Reply from National Windscreens - Newry
We appreciate your feedback. We regret the initial inconvenience with the sensor calibration. We're glad the issue was resolved quickly during your second visit and that you found our service helpful.
Great service on Saturday morning and…
Great service on Saturday morning and quick turnaround, good job!
May 24, 2025
Reply from National Windscreens - Newry
We appreciate you sharing your positive experience! We're happy to hear our service met your expectations with a quick turnaround.
Soo easy and no stress ,very welcoming…
Soo easy and no stress ,very welcoming and first class job
April 23, 2025
Reply from National Windscreens - Newry
We're thrilled to hear you had such a positive experience! It's wonderful to know you found our service easy, stress-free, and welcoming. We strive to provide a first-class experience for all our customers, and your feedback is greatly appreciated.
Reply from National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
SUPERB service
SUPERB service. Very quick and windscreen fitter was very detailed. I would highly recommend
February 26, 2025
Reply from National Windscreens - Newry
Thank you for your kind words and positive feedback. We are delighted to hear that you were happy with the service you received and found the technician to be detailed. We strive to provide a seamless and positive experience for our customers, and we are glad that we were able to achieve that for you.
Recommend this place
The two members of staff that I dealt with were very courteous and helpful. My car was taken straight away and completed in in good time. I would recommend this branch in Newry.
February 20, 2025
Reply from National Windscreens - Newry
Thank you for your positive review. We are pleased to hear that you had a positive experience with our staff and that your car was completed in a timely manner. We appreciate your recommendation of our Newry branch and strive to provide excellent service to all our customers.
A great service from start to finish
A great service from start to finish, everything ran smoothly, staff were pleasant and courteous.
February 11, 2025
Reply from National Windscreens - Newry
Thank you for your positive review. We are delighted to hear that you found our service excellent, from start to finish. We strive to provide a seamless and positive experience for all our customers, and your feedback reinforces our commitment to that goal.
Operatives were top class
February 4, 2025
Reply from National Windscreens - Newry
We appreciate your kind words. We're glad to hear you had a positive experience.
Guys were very helpful and friendly
January 30, 2025
Reply from National Windscreens - Newry
We're so glad to hear you had a positive experience! We appreciate your kind words about our team.
Very prompt service with great result.
Very prompt service with great result.
Thank you
January 29, 2025
Reply from National Windscreens - Newry
We appreciate your kind words! We're so glad to hear you were pleased with our prompt service and the great results. We strive to provide a positive experience for every customer, and your feedback confirms we're on the right track. Thank you for taking the time to share your thoughts.
Quick service
January 17, 2025
Reply from National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Great service friendly and helpful
January 20, 2025
Reply from National Windscreens - Newry
Thank you for your kind words! We're thrilled to hear that you found our service great, and that our team was friendly and helpful. We strive to provide excellent customer service, and your feedback is very encouraging. We appreciate you taking the time to share your positive experience.
Reply from National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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