The best windscreen replacement I’ve ever had, ultra professional, explained everything and explained how to re set up the Heads Up Display in the car and done very quickly on quite a rare car. Dave... See more
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Great all round service from start to finish. Had to come from Grimsby to the Scunthorpe garage due to camera calibration. Told it would take up to 4 hours but actually 2.5. Perfect installation and c... See more
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Very easy to arrange, didn't keep me waiting for too long at the branch Polite and helpful staff at Scunthorpe. Call centre colleague at Bristol who arranged appointment was a pleasure to talk to... See more
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I was happy with the technician that arrived very promptly. He was very professional. Change my front screen cleaned up behind with all the broken glass. Made my vehicle safe. Advise me don’t wash thr... See more
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Company details
About National Windscreens - Scunthorpe
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
Unit 7, Ashley Estate, DN15 8NJ, Scunthorpe, Lincolnshire, United Kingdom
- 01724-440-016
4.5
Excellent
376 reviews
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Engineer arrived on time and fixed my…
Engineer arrived on time and fixed my windscreen within 15 mins. Hassle free repair at no cost to myself. Chuffed to bits.
July 5, 2024
Reply from National Windscreens - Scunthorpe
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Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Arrived exactly at time suggested.
Arrived exactly at time suggested.
Very efficient service and the technician was very friendly and informative!
June 20, 2024
Reply from National Windscreens - Scunthorpe
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Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Scunthorpe
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Brilliant company
Brilliant company. Quick work. Was only waiting about an hour for full windscreen replacement and recalibration
June 12, 2024
Reply from National Windscreens - Scunthorpe
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Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Scunthorpe
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Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Easy to request help
Easy to request help, with a cracked windshield and very hepful fitter who worked hard and fast
June 11, 2024
Reply from National Windscreens - Scunthorpe
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Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Scunthorpe
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Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Person who fitted the window was great…
Person who fitted the window was great nice person to have a chat with and very fast service
June 2, 2024
Reply from National Windscreens - Scunthorpe
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We really appreciate your feedback, Thank you again.
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National Windscreens
The work was excellent
The work was excellent, and they were keen to do it neat. They respect their time.
May 10, 2024
Reply from National Windscreens - Scunthorpe
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We really appreciate your feedback, Thank you again.
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National Windscreens
Great service easy to book in at a…
Great service easy to book in at a convenient time car left clean no trace of windscreen been replaced
May 10, 2024
Reply from National Windscreens - Scunthorpe
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National Windscreens
Great experience
Great communication, very professional fitter and a willing to learn apprentice with him , explained and aftercare process very well
May 8, 2024
Reply from National Windscreens - Scunthorpe
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Scunthorpe
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Scunthorpe
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Scunthorpe
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National Windscreens
Great job done
Arranged quickly and efficiently. Job done in a timely fashion by polite, helpful people
April 26, 2024
Reply from National Windscreens - Scunthorpe
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Kind regards,
National Windscreens
Had to go to the branch 30miles away…
Had to go to the branch 30miles away from home and then the auto windscreen wipers didn't work after the replacement screen they sent out a fitter to me after saying that I have pushed on it definitely didn't the fitter then told me that the gell pack for the sensor was only 1/4 there replaced it and it is now working but this shouldn't have happened
April 19, 2024
Reply from National Windscreens - Scunthorpe
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Highly professional workers…
Highly professional workers…
Very friendly and helpful…
Hassle-free experience…
April 23, 2024
Reply from National Windscreens - Scunthorpe
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Kind regards,
National Windscreens
Reply from National Windscreens - Scunthorpe
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Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Scunthorpe
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Scunthorpe
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Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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