Excellent experience all streamlined & easy. I booked my service online make payment & drop-off my car at given booking slot. They have spacious customer waiting area & It was quick within 2 hours eve... See more
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Location
Switch location562 Ipswich Road, Slough Trading Estate, SL1 4EP Slough, Berkshire, GB
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Friendly communicative staff, both front of house and mechanics who worked on the car. Comfortable, clean waiting area, free tea and coffee. Please note - this is the second different review questi... See more
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Staff were amazing friendly and helpful. Very comfy waiting lounge. Job done so quickly just over an hour to fit new windscreen definitely recommed this company 👌👍💯
Company replied
Excellent service. Kept me informed all the way through process. The Admin/Office were extremely helpful and arranged an early time slot. Technician was very polite and prompt. Would highly recommend... See more
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Company details
About National Windscreens - Slough
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
562 Ipswich Road, Slough Trading Estate, SL1 4EP, Slough, Berkshire, United Kingdom
- 01753-415-216
4.3
Excellent
933 reviews
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Everything was perfect
Everything was perfect, if they hasn’t delayed to start work on my car. But the end result was good. They done pretty clean and tidy job. Specially staff was good to help u out for anything u ask.
June 5, 2026
Reply from National Windscreens - Slough
We're glad to hear the end result was good and our staff provided excellent assistance. We appreciate your feedback regarding the delay.
Was very pleased with the quality of…
Was very pleased with the quality of the windscreen refit. Staff very friendly. A great area available to work or relax while you are waiting.
June 5, 2026
Reply from National Windscreens - Slough
We're so pleased you were happy with the quality of your windscreen refit and found our staff friendly. We appreciate your positive feedback!
Staff were very helpful and friendly
Staff were very helpful and friendly, waiting room had space to sit and log on for work on laptop (with wifi). Waiting space was clean and welcoming.
Wasn’t what I expected and was so grateful to have this during the wait time.
June 1, 2026
Reply from National Windscreens - Slough
We're so glad to hear our staff were helpful and friendly, and that our waiting area provided a comfortable space for you to work. Thank you for your kind words!
Very friendly Technician and very quick…
Very friendly Technician and very quick to replace my windscreen.
May 29, 2026
Reply from National Windscreens - Slough
We're delighted our technician was friendly and replaced your windscreen quickly. Thank you for your feedback!
Great Service!
March 30, 2026
Reply from National Windscreens - Slough
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Fantastic experience
Easy to book, to contact. Had a polite technician coming to my place, no hassle and all done perfectly. Thank you!
I hope to never have cracked windscreen again, but if it happens, I know who to call.
December 18, 2025
Reply from National Windscreens - Slough
We are so pleased you found our booking process easy and our technician polite and efficient. We appreciate your kind words and look forward to assisting you again if needed!
Reply from National Windscreens - Slough
We appreciate your kind words about our service!
EXCELLENT WINDSCREEN REPLACEMENT…
EXCELLENT WINDSCREEN REPLACEMENT SERVICE GOOD CUSTOMER SERVICE NO TROUBLE BOOKING IN CALLED ME AS SOON AS COMPLETED WOULD DEFINITELY RECOMMEND
May 22, 2026
Reply from National Windscreens - Slough
We appreciate your positive feedback! We're so happy to hear our service was excellent and booking was trouble-free.
overall great
overall great, I worked upstairs. way better than Autoglass etc.
The only feedback is that the appointment tim moved couple times, please try to stick to the original one
May 15, 2026
Reply from National Windscreens - Slough
We're so glad you had a great experience! We appreciate your feedback regarding the appointment time changes and will work to improve our scheduling.
Reply from National Windscreens - Slough
We are so pleased we could start your service right away! Thank you.
Last minute cancellation
My appointment was cancelled only when I had arrived at the depot
May 7, 2026
Reply from National Windscreens - Slough
We sincerely regret the inconvenience this caused you. We are reviewing this.
Very swift service with good communication but cancelled twice.
Great once they came but it was cancelled twice.
May 8, 2026
Reply from National Windscreens - Slough
We're glad you enjoyed it! We regret the prior cancellations and appreciate your feedback.
Very easy drop off and pick up process.
May 7, 2026
Reply from National Windscreens - Slough
We appreciate you letting us know the drop-off and pick-up process was easy! We are so happy you were pleased with our service.
Work done within one and half hours.it…
Work done within one and half hours.it amazed . great job.
May 6, 2026
Reply from National Windscreens - Slough
We appreciate your positive feedback! We are so happy to learn that the work was completed quickly and to your amazement.
Great service, timely, easy!
I had an arranged time to replace my windscreen emailed to me and txt. My car has lane control, auto parking (bay and kerb), collision detection... (the lot) they called me up to say there was an earlier cancellation. When i got there, they worked on it immediately! Was done in what felt under an hour! The staff in Slough were friendly, helpful, couldnt praie them enough. Lane control, parking etc etc all fine. I obviously didnt test collision detection. Lets hope i dont need to. I waited in the waiting areq where there were drinks, seats, sockets etc, was decent and clean. I paid the insurance excess and they dealt with the rest, booking was very easy!
May 4, 2026
Reply from National Windscreens - Slough
We're happy to hear that you had a great experience with your windscreen replacement! It's great to know our Slough team was friendly and helpful, and that the service was completed quickly and efficiently. Thank you for sharing your positive feedback!
Very good and efficient
Very good and efficient. The only reason for a lack of five star was omission of some information before I left
May 1, 2026
Reply from National Windscreens - Slough
We're glad you found our service efficient. We apologize for the missing information and any inconvenience it caused. We appreciate your feedback and will address this.
Reply from National Windscreens - Slough
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Excellent service
April 27, 2026
Reply from National Windscreens - Slough
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Slough
We appreciate you sharing that our team is professional and works fast! We are so happy you were pleased with us.
Reply from National Windscreens - Slough
We appreciate you sharing that our booking process was easy and service was quick! We are so happy you were pleased with us.
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