Friendly and quick

My 1st fit I waited a week for as had to wait for delivery of windscreen. Fitters had poor communication and never informed as per app and email. The new window fitted I drove the car 4 hrs later to a screw driver type thing roll off the roof down onto my bonnet.300 yards down the Rd my windscreen was letting in water from the top inside my car. Called up the no and explained and was told I would get a call back from local . So sat Am got my call and now told to wait another week for another screen. I said fine. Guy on phone was accommodating to my needs and got 2nd fitter out to fit in with my work but for me to see no new screen fitted just the old one taken out re gunked and replaced. Although the fitter was very efficient. And said the 1st screen was not sealed properly causing the leaks around the top. I just couldn't understand why I had to wait a week in such bad weather with lots of water leaking in my car when no new screen was needed. But the 2nd guy saved the day and sorted my car. Not sure if it wasn't an insurance claim that Nat windscreens would be my 1st choice after this though

The operator was a clear communicator both pre and during the replacement period. The car was clean and ready to collect as planned.

Did a good job and was cheerfull in the pooring rain,

Everything was so easy. From arranging the appointment through to seeing a chip-free windscreen again, nothing was too much trouble for any of the colleagues I met. Nothing but praise and appreciation for excellent service.

Helpful, super communication and went the extra mile with the services provided.

Great team in Taunton, windscreen finished quicker than estimate, highly recommended.

Great over the phone setting up the appointment and also great when doing the actual replacement. Would recommend.

Simple and no hassle. 2 friendly staff who fitted new windscreen

Excellent windscreen, very competently fitted, altogether satisfied. Thank you Taunton team.

Windscreen cracked overnight on 25th December . Travel plans cancelled.
Arranged via insurance for another major company to replace the windscreen , but not possible until 2nd January. I accepted this as inevitable due to the holiday period.
BUT on that day (Tuesday) they cancelled and gave
Monday 8th January as next available date!!

Contacted National Windscreens, who ordered my screen whilst I was on the `phone . Able to replace by end of week. Rang me Thursday lunchtime and car available first thing on Friday morning. Result!!

We used National windscreens because they were rge appointed provider by my insurance company, I was told they would need a couple of days to bring in my windscreen for my Mercedes, we were going on holiday the next day so we arranged for the screen to be fitted at home on the Monday, 2 days after our fortnight holiday, whilst away they changed the location from home to the nearest branch 10 miles away at midday. When I rang the response was that they needed it to be fitted at branch because of the recalibration of the sensors, I asked them for the branch number, refused and said that they wanted to get the branch to contact me ASAP, which never happened, in the text it would take 4 hours to fit ,I then had to leave the car and borrow one from a friend to return to work at 1400, whilst there the branch text me some 15 minutes after starting to tell me it was ready, I would have very much liked to have constant contact with the branch, things would no doubt have run more smoothly, and answers would have been forthcoming, we would have not needed to get another days insurance for the friends car. 3 stars because of the interference from the customer services, instead of branch access.

Taunton branch v helpful, the work all completed as expected.

Very pleased with the way the guys did job, would have given 5 star except they didn't reconnect the washer pipe
We had a flat battery after & I thought they may have disconnected something but when checked the battery was duff

Great experience, timely and accommodating. They did a great job! Thank you

Great guys came out to repair my windscreen. They were polite, respectful and explained everything well.

Great service and a superb windscreen replacement from the Taunton Branch

Very prompt and efficient service. Job done much quicker than I expected.

I just had to write a review regarding the fantastic customer service I received from Aaron and the absolutely amazing job Jordan did fitting my new Windscreen to the highest of standards and I am so so pleased with the finished job. When I arrived they were both friendly, professional and very very knowledgable. They are both a total credit to National Windscreens and the Taunton branch.
I would recommend without hesitation anyone wanting Windscreen replacement, repair or other vehicle glass to go to National Windscreens Taunton.