Excellent service, very professional

Kept well informed nice bunch of lads very friendly.

Damaged the body work on my car when replacing the windscreen. They turned up at 4pm to fit the windscreen and took pictures of the car and didn't notice and damage to the car before they started. When they'd finished I pointed out the damage and the fitter said I don't think I did it but I'll take a picture of it incase you aren't happy with it. The pictures taken at the start of the job are inconclusive because they don't show any damage, and the fitter didn't not the damage when he started. The pictures taken at the end of the job are inconclusive because they are of such poor quality that they do show some damage but again its inconclusive because of the quality. But the fact that I pointed it out to the fitter after he'd finished doesn't matter because its inconclusive from the pictures. Even if they damage your vehicle they will never admit it and will denie everything. Stay clear!

It was easy to book an appointment and on arrival we was given a time to return. When the car wasn't quite ready we were given seats and tea and coffee whilst we waited. All the staff were friendly and helpful. Thanks.

Effortless as a customer.
Everything sorted at a convenient time and place
Great job.
Thank You.

Handled quickly and efficiently.

Courtious Staff. Clean working. Quick. Attentive. Thank you.

My daughter had a big issue with her insurance company and a bad experience with another windscreen company, however when she phoned National windscreen from start to finish the service was amazing, Mark from the Torquay site was amazing, really helpful, kind, polite, explained everything. Clear pricing. The service she received was to the highest standard could not recommend the Torquay guys enough.

Friendly welcome. Seen straight away (lucky?). Chip was examined and windscreen finally pronounced repairable rather than needing to be replaced...
Job done quickly. Paid and left. Chip is well over to the left hand side of the 'screen so hopefully no issues with MOT.

They installed my windscreen brilliantly and quickly but couldn't recalibrate my camera for lane assist or AEB on my range rover even though it was already working beforehand.

Mark at your Torquay branch was efficient, friendly and managed expectations with regard to how long the job would take. Only small criticism was that once the initial contract was made the promised confirmation didn’t arrive. I called direct and Mark sorted it. Successful fitting of screen

I was on holiday when the screen needed replacing, they were really friendly over the phone and the repair centre I went to were very professional and friendly. I'm so happy they replaced it (booked in) pretty quickly as I wouldn't have been able to drive home with the state the windscreen was in! Thank you so much to the team in Torquay! (And the customer service phone staff!)

Arrived on time. The guy was very polite and professional. Done quicker than expected.

Very good experience, gentleman that fitted the windscreen, was quick, efficient and friendly

Good service, friendly staff.

The technician who replaced my windscreen was very good. Five star service from him. (Not so sure about the telephone booking system: I knew that the depth of the impact damage to the windscreen meant that I needed a new one - it was obvious it would not be a repair - but because I replied that it was indeed "less than 4cm in length" when asked that question, the call centre initially put it down on the job sheet as a repair. That question is not good enough to describe all types of impact damage: ask the customer for a better description of the damage, and then the fitter would not have had one wasted journey!

Excellent service , friendly staff good price

Great customer service. Friendly fast and efficient would highly recommend.