Excellent service, windscreen replaced quickly, car now looks as good as new. Staff were polite and friendly.
Company replied
Location
Switch location3 Glencoe Business Park, Warne Road, BS23 3TS Weston-super-Mare, Somerset, GB
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See what reviewers are saying
The job was finished in the timescale he advised me that it would take when he first arrived. He cleared all the glass from the inside of my vehicle. He was very friendly. And he made my day, as the j... See more
Company replied
Only reason that not 1 star is the polite manner of the whole procedure, however the job was annoyingly poor. As a matter of fact the windscreen has been replaced. I have a pretty high spec car full o... See more
Company replied
The staff where very friendly and helpful The only down side the appointment that was made on line when I got there I got a call about 10 mins later to say the screen hadn’t been ordered and then to... See more
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Company details
About National Windscreens - Weston-super-Mare
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
3 Glencoe Business Park, Warne Road, BS23 3TS, Weston-super-Mare, Somerset, United Kingdom
- 01934-660-063
4.7
Excellent
224 reviews
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Reply from National Windscreens - Weston-super-Mare
We appreciate you sharing that our service was great, our communications were brilliant, and our work was excellent! We are so pleased.
Reply from National Windscreens - Weston-super-Mare
We appreciate your positive feedback! We are so happy to learn that you found our team helpful, polite, and professional.
Reply from National Windscreens - Weston-super-Mare
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Great and efficient service
Easy and helpful booking and reminders. Staff were very friendly, professional and informative.
March 13, 2026
Reply from National Windscreens - Weston-super-Mare
We appreciate your positive feedback! We're so happy to learn that the booking process was easy, that you received helpful reminders, and that our staff was friendly, professional, and informative.
Outstanding job by a very young chap
March 7, 2026
Reply from National Windscreens - Weston-super-Mare
We are so happy to hear that you were impressed with the service provided! We appreciate your positive feedback so very much.
Windscreen replacement.
Quick efficient service, friendly windscreen fitter, very happy.
March 11, 2026
Reply from National Windscreens - Weston-super-Mare
We appreciate your positive feedback! We are so happy to learn that you received quick, efficient service from a friendly fitter.
Reply from National Windscreens - Weston-super-Mare
We appreciate you sharing that our service was professional and speedy! We are so happy you had a great experience with us.
The replacement was done quickly and…
The replacement was done quickly and expertly. Car returned within an hour. EXCELLLENT Service.
February 26, 2026
Reply from National Windscreens - Weston-super-Mare
We appreciate your positive feedback! We're happy to hear that the replacement was done quickly and expertly, and that the car was returned promptly.
Good service from the fitter.
February 26, 2026
Reply from National Windscreens - Weston-super-Mare
We appreciate you sharing that the fitter provided good service! We are so happy you were pleased with our service.
Wonderful experience
Cam was great in keeping in contact, the weather wasn’t great so I ended up having to go to the store, my windscreen was fitted quickly. They even put the heater on to keep me warm! Would highly recommend🫶🏼
February 28, 2026
Reply from National Windscreens - Weston-super-Mare
We're happy to hear that you were kept in contact and your windscreen was fitted quickly. We appreciate your recommendation and are so glad you enjoyed your experience despite the weather!
Perfect windscreen replacement Everything was as explained and ran…
Everything was as explained and ran like clockwork. No complaints whatsoever.
February 25, 2026
Reply from National Windscreens - Weston-super-Mare
We're happy to hear that everything went smoothly and as expected! Thank you for your positive feedback; we appreciate it very much.
excellent…
clean tidy on time left no mess done a brilliant job very prof ssional fitter ten out of ten
February 17, 2026
Reply from National Windscreens - Weston-super-Mare
We appreciate your positive feedback! We're so happy to learn that the fitter was punctual, tidy, and professional, leaving no mess and doing a brilliant job.
5 star
Easy to find, easy to arrange, both guys friendly, knowledgeable and easy to deal with.
February 11, 2026
Reply from National Windscreens - Weston-super-Mare
We appreciate your positive feedback! We're so happy to learn that our location was easy to find, scheduling was easy to arrange, and our team was friendly.
Good service and no major issues
Good service and no major issues. Though the rear view mirror was a bit loose and wobbly after new screen fitted, but managed to sort it myself without taking it back.
January 30, 2026
Reply from National Windscreens - Weston-super-Mare
We're glad our service met your needs! We regret the loose mirror and are grateful you resolved it. Your feedback helps us improve our fitting process.
The windscreen replacement was very…
The windscreen replacement was very good but but very little thought for customers who are unable to drop off i.e. comfortable waiting area.
February 10, 2026
Reply from National Windscreens - Weston-super-Mare
We appreciate your feedback on the windscreen replacement. We are sorry the waiting area wasn't comfortable while you waited. We'll consider this to improve our service.
Reply from National Windscreens - Weston-super-Mare
We're happy to hear that you had a swift and positive experience locating our shop and interacting with our team. Thank you!
Very pleased customer
Great service and fitting of a new windscreen by Rob at the Weston super Mare branch.
After a previous bad experience of windscreen replacement by another company he has restored my faith in windscreen fitters.
January 7, 2026
Reply from National Windscreens - Weston-super-Mare
We're happy to hear that you received great service at the Weston super Mare branch. We appreciate you sharing your experience and are so glad we restored your faith in windscreen fitters. Thank you!
Reply from National Windscreens - Weston-super-Mare
We appreciate you sharing your experience! We are so happy to hear that you were very pleased with our great service and quality.
Went to Weston garage
Went to Weston garage. Man was really polite and professional. Did the job quickly and excellently
December 4, 2025
Reply from National Windscreens - Weston-super-Mare
We're happy to hear that you had a positive experience at our garage. We appreciate your feedback regarding our team's professionalism and efficiency.
Lots of comms but different actions
I received lots of communication about when the fitter would arrive but he turned up 45 minutes earlier than expected without any warning e.g. a text saying 'I have to come past your house on my way to work so I will do you as my first stop at about 8.15'.
The repair is still visible (although I was warned that this might be the case) and, is possibly more visible than before.
December 29, 2025
Reply from National Windscreens - Weston-super-Mare
We appreciate your feedback and are sorry about the fitter's early arrival without notice. We also regret that the repair's visibility is still a concern. We'll review our communication procedures and repair techniques to improve our service.
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