They had the car at 15.30 and I got the car back before 18.00.
The job was well done.
No complaints

Booking proved to be a problem bumped off chosen slot at last minute took a week to book new one.
Demands for payment before work done.
Surly rude staff unhelpfull when dropping off and collecting.
If National Windscreens were not my insurers prefured firm i would have gone elseware.. not recomendable

Clear communication although it would have been helpful to have been contacted once the repair was done. Overall polite and professional service

Great customer service , polite, efficient and friendl

Great service, windscreen replacement was done in a couple of hours, great friendly staff, every thing went well from start to finish,

Fitted to standard in timely manor. Good communication throughout experience

Excellent welcome; kindness and profiency throughout.
Wouldn’t hesitate to recommend them.

Looks great and where very swift

Dislike. The fact the auto wiper’s sensitivity isn’t what it was before the screen was replaced. I believe the calibration or cheap parts have been used.

Courtesy was very respectful, from everyone.

Well, where do I start. Should have had an AM appointment. Late. The two technicians were good, except one cut through my my hardwired dash-cam.
They did come and tell me immediately and said they would report it to their manager in Worcester.
He would contact me to see about getting my car repaired. That’s when problems started, I waited the rest of that day, no phone call. I tried ringing Worcester, and got put through to a help line. Explained the problem to them, they said they would email Worcester for the depot manager to contact me. Still no phone call. So I tried again, again I got put through to the help desk. Again they said they would email Worcester and mark it urgent. Again no phone call. Again I phoned, but this time was put through to there customer service. Customer service, at first tried to get out of the situation.
In the end I’ve had to go my own garage to get something sorted.
I had been to Halfords, who fitted it in the first place.
But Halfords policy apparently has now changed or something. Either way, they were most unhelpful.
After all my travels between Halfords and my own garage. The windscreen people have agreed to pay an extra £25 on top of repairs. Which I have to pay and claim back. The saga continues!!!

Requested a quick turnaround due to other obligations and they accommodated without issue. Friendly, understanding and professional service.

Kept me well informed as to when they were coming and on the day fitter called with a time of arrival. Was on time and completed work leaving vehicle clean and tidy. Thank you.

From the ease of booking in right through to collection the team kept me informed and was returned to me by the end of the day. Very happy with the service provided

As soon as I turned up for my appointment someone greeted me, I was told who was fitting the new windscreen and then spoke with the fitter who professionally advised me and answered my questions, I felt confident my car was in good hands. On returning to collect my car I was very happy with the new windscreen and it was fitted perfectly, my car received no damage. Overall I was very impressed and happy with National Windscreens.

Very quick and efficient, friendly and helpful staff.

Had a chip repaired but only lasted a few days ended up having a new screen fitted.

Great service.Polite and a good job

The replacement was sorted quickly and efficiently.