I had a great experience with Break Time. The service was excellent and everything went smoothly from start to finish. The delivery was very fast and arrived even sooner than expected. I also had a... See more
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They made this bracelets in very professional way like almost ten years ago when I bought my first bracelets from their shop @Split. Unfortunately this time I ordered it via web pages and I did chos... See more
Visited store in Split and regretted not buying bracelet at that time. Ordered online. No problems with International Free shipping (took 2.5 weeks to arrive). Beautiful and sturdy bracelet. Will hav... See more
Company replied
We visited Break Time in Split on our honeymoon cruise last summer, and regrettably did not purchase the bracelet having been rushed by the cruise schedule. Year later, I searched Google Street view... See more
Company replied
Company details
Written by the company
Original nautical-inspired jewellery, handmade in our atelier in Trogirska 8 Split, Croatia, by Break time designer/owner Leonard Copoiu. From wrap anchor bracelets to the best selection of shackle bracelets, for men, women or kids, the Break Time marine bracelets are great gifts for yourself and loved ones. We also offer customized engraving, for most of our collections. We ship to EU, UK, US and more!
Contact info
Trogirska ulica 8, 21000, Split, Croatia
- 00385915590367
- contact@nautical-bracelets.com
- nautical-bracelets.com
As a customer who bought 3 bracelets…
As a customer who bought 3 bracelets previous I then ordered my 4th. It didn’t arrive so break time refunded me. They then claimed it had arrived even though tracking said it was out for delivery but never updated as delivered. They emailed me saying it had been delivered but it went into spam and I never saw it. I then tried to order again but they refunded me and refused my order basically saying they didn’t trust me. Nice customer service that! I was loyal and it wasn’t my fault the post lost it or posted it to wrong address. I’m disappointed in this.
September 3, 2024
Unprompted review
Reply from Break Time Nautical Bracelets
We actually broke our own policy and refunded you before we got an official resolution from Croatian Post that your order was indeed lost....precisely because we valued you as a customer. We are also dissapointed that all our communication back and forth was OK, except that email where we informed you that Croatian Post said the order was actually delivered, although we sent that email as a reply to the previous conversations so that usually does not go to spam. Maybe a neighbour took it, we cannot know what exactly happened. Since we never got a reply from you to that email, led us to believe that maybe we refunded you for a bracelet you actually did receive. And therefore we decided to keep ourselves out of situations like this, by not shipping to your address anymore. We understand your frustration as well, and so it is your right to leave us a bad review, but as a small business that cannot afford unfounded refunds, we stick to our decision.
Very nice bracelets and very good after…
Very nice bracelets and very good after sales service. Overall highly satisfied. Already to my second order
August 12, 2024
Reply from Break Time Nautical Bracelets
Thank you for the review, happy to see customers returning for moe!
Glad I found this company as there…
Glad I found this company as there Bracelets are a class above .The nautical theme is refreshing, so different from a lot of other's. Plus the engraving which is a nice touch.
Very pleased with my purchases and will be buying again.
July 22, 2024
Reply from Break Time Nautical Bracelets
Thank you so much for the review. My husband is always very happy to see his handiwork appreciated 🫶
Reply from Break Time Nautical Bracelets
Hvala puno!
Replacement pin
I needed a replacement pin. The website was easy to use, and it was really simple to get advice about which one I needed.
July 10, 2024
Reply from Break Time Nautical Bracelets
Thank you!
These bracelets are awesome
These bracelets are awesome! I reached out to have something custom sized for a little one and they exceeded expectations.
June 26, 2024
Reply from Break Time Nautical Bracelets
It is rewarding to see that our products and service are appreciated, thank you!
Ocean Maxi
Beautiful handmade necklace. Easy to order and fast delivery. Would highly recommend
June 24, 2024
Reply from Break Time Nautical Bracelets
Thank you so much, happy to see our new designer collection is appreciated!
Amazing memory bracelets
Second time ordering and we have a collection of these bracelets but the engraved ones caught our eye. I ordered and very friendly Break
time answered all my questions and assisted me to the “t” for my requests. They made my husband’s 50th birthday gift memorable. Thank you guys!
June 16, 2024
Reply from Break Time Nautical Bracelets
We are grateful to be part of important life celebrations and thank you for choosing us for such an important milestone.
The delivery was fast and the bracelet…
The delivery was fast and the bracelet looks perfect.
June 10, 2024
Reply from Break Time Nautical Bracelets
Thank you for reviewing us!!!
Great products and after sales support!
Great products and after sales support!
Thank you.
June 17, 2024
Reply from Break Time Nautical Bracelets
Thank you so much!
So grest
So grest, thanks a million.
It looks just phantastic, thanks very much
Bennie Schiess
May 27, 2024
Reply from Break Time Nautical Bracelets
Happy to hear that, thank you for choosing handmade!
I have not received anything yet to…
I have not received anything yet to make a call on. Package may be lost?
May 22, 2024
Reply from Break Time Nautical Bracelets
Hi, Adam, your order was shipped on 22.05 and has left Croatia on 24.05 (as it shows on the USPS tracking number we provided to you). It is now in transit. As mentioned when you chose this shipping method, it can take up to 25 working days (so it can arrive towards the end of June). We also mention on the shipping policy page that those are estimates and sometimes it can take more. We do offer DHL shipping im 2 working days, so if time was of the essence, you had the option to choose that. We are sorry you felt the need to leave us such a poor review. Hope you will reassess once you receive your order ❣️
I love Break Time!
I loved shopping at the store in Split. Ordering online was easy; website was laid out well and checkout/payment was straightforward. Delivery was faster than I expected.
May 8, 2024
Reply from Break Time Nautical Bracelets
Thank you so much for such a good review, looking forward to have you as our customer again ⚓️
Nautical bracelets
I had visisted the Break Time shop in Croatia last fall and purchased several of the nautical bracelets. I wanted to buy a few others for gifts and did it online and the transaction was so easy!
April 22, 2024
Reply from Break Time Nautical Bracelets
Thank you for choosing our handmade jewelry as your souvenirs from Croatia, and then supporting our small business also via online shop!
Reply from Break Time Nautical Bracelets
Thank you for taking the time to review us!!!
Very nice and personal communication
Very nice and personal communication, very accommodating
March 4, 2024
Reply from Break Time Nautical Bracelets
Thank you so much!
Such friendly and helpful staff
March 4, 2024
Reply from Break Time Nautical Bracelets
Thank you, much appreciated!
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