Naylors - Nantwich Reviews 

487
•
TrustScore 5 out of 5

4.9

Botterley Court, Nantwich Road, CW6 9GT Wardle, GB

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Rated 5 out of 5 stars

Went into the Nantwich store today and had lovely customer service from Jamie and offered to help load our feed and bedding into the car! Always feel welcome at Naylors! Thank you

Company replied

Rated 5 out of 5 stars

It was another successful shopping trip to Naylors, thanks to the expert help from Joanna. She kindly helped refit the body protector that I bought my daughter on a previous visit and we came away wit... See more

Company replied

Rated 5 out of 5 stars

We visited the Nantwich store today to look at the possibility of my daughter buying the new le mieux riding hat. We were served by Joanna. She fitted the hat, showed her how to adjust it and also... See more

Company replied

Rated 5 out of 5 stars

We keep coming back to Naylors Nantwich, good range and competitive prices. Joanna helped us with a hat fitting, she gave us lots of good advice and showed my daughter how it should fit and why. Was v... See more

Company replied


Company details

  1. Equestrian Store
  2. also in
  3. Clothing Store
  4. Horseback Riding Service
  5. Outdoor Clothing and Equipment Shop
  6. Pet Store

About Naylors - Nantwich

Written by the company

Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.

Contact us via Customer Care

Contact info

  • Botterley Court, Nantwich Road, CW6 9GT, Wardle, United Kingdom

  • 01829 262677

4.9

Excellent

TrustScore 5 out of 5

487 reviews

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4.9

All reviews

(487)

1,001 reviews in the last 12 months

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Rated 5 out of 5 stars

There's no subsitute for knowledge and experience

Called in lateish on a hot Friday afternoon to buy a new riding hat. A polite, pleasant, patient, knowledgeable young lady fitted me quickly and efficiently. Focus was on getting the right hat for me (I ride once maybe twice a week and would describe myself as a plodder) and not on selling me the most expensive hat or a specific brand. Also was able to help with a number of other questions and purchases, clearly knew the store and it's contents and was also able to offer advice on how to find a particular product not available in store.

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely helpful staff

Extremely helpful staff. Very knowledgeable and offered advice on the body protection suitable. Thank you to Danielle who helped us today

May 20, 2023
Unprompted review
Rated 5 out of 5 stars

I went for a body protector which was a…

I went for a body protector which was a birthday present of my husband. Zara was not only helpful over the phone as I rang prior to travelling over 28 miles to check a range was in stock. She was also extremely helpful face to face and both knowledgeable, professional and friendly. She is a credit to your team

May 13, 2023
Unprompted review
Rated 5 out of 5 stars

Knowledgable staff

Live locally but haven’t used Naylors much if honest, but really needed a decent pair of wellies for dog walking so thought I’d give Naylors a try and good job I did! I’ve struggled finding a good fit welly and Joanna the assistant was incredibly knowledgeable and great on advice. I ended up buying a fantastic pair of wellies that I know will last. A really friendly store and will certainly use again.

April 29, 2023
Unprompted review

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