We visited the Nantwich store today to look at the possibility of my daughter buying the new le mieux riding hat. We were served by Joanna. She fitted the hat, showed her how to adjust it and also... See more
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We visited the Nantwich store today to look at the possibility of my daughter buying the new le mieux riding hat. We were served by Joanna. She fitted the hat, showed her how to adjust it and also... See more
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A huge thank you to Joanna, who was very thorough in fitting my 9 year old with riding boots and a riding hat for me. Very knowledgeable and would highly recommend Naylors for riding gear.
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Visited today after a break from riding for all new kit. Store is well stocked, clean and tidy with pretty much anything you might need. Jo was incredibly helpful and knowledgeable, even fitting my ne... See more
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Brilliant customer service!!! I am very picky with boots and an awkward size and Kayleigh and saffron did an amazing job at finding me the perfect boots and I must have tried on almost ten pairs and s... See more
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Written by the company
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareBotterley Court, Nantwich Road, CW6 9GT, Wardle, United Kingdom
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Always love visiting Naylors , Spent well over an hour just looking at all the great stock. Everything you need for yourself , your Horse and Dog. Friendly and attentive staff to help you if you need it 😊.
Great staff with amazing knowledge of products, couldn’t be more helpful.
Great store plus a great bunch of girls working there , they always help and assist as soon as I enter the store .
Lucy and Dani were extremely helpful in helping me pick out my first boots, chaps and helmet. Very knowledgeable and friendly!
Called in lateish on a hot Friday afternoon to buy a new riding hat. A polite, pleasant, patient, knowledgeable young lady fitted me quickly and efficiently. Focus was on getting the right hat for me (I ride once maybe twice a week and would describe myself as a plodder) and not on selling me the most expensive hat or a specific brand. Also was able to help with a number of other questions and purchases, clearly knew the store and it's contents and was also able to offer advice on how to find a particular product not available in store.
Thank you for your help Lucy. You were brilliant with my lack of knowledge and sorted my daughter with the correct riding entire. Excellent service and very friendly
Great service from Joanna , very helpful advice
Extremely helpful staff. Very knowledgeable and offered advice on the body protection suitable. Thank you to Danielle who helped us today
I went for a body protector which was a birthday present of my husband. Zara was not only helpful over the phone as I rang prior to travelling over 28 miles to check a range was in stock. She was also extremely helpful face to face and both knowledgeable, professional and friendly. She is a credit to your team
Live locally but haven’t used Naylors much if honest, but really needed a decent pair of wellies for dog walking so thought I’d give Naylors a try and good job I did! I’ve struggled finding a good fit welly and Joanna the assistant was incredibly knowledgeable and great on advice. I ended up buying a fantastic pair of wellies that I know will last. A really friendly store and will certainly use again.
A wonderfully run shop. The assistant Jo was fantastic, very helpful and so professional. Will definitely be returning.
As always great customer service especially Danielle Thankyou for all your help and knowledge
Very welcoming staff. Danielle helped he collect all the bits I needed.
Great shop great staff, especially Danielle, she was quick to aid my questions and very knowledgeable.
Danielle was very helpful and made sure I got everything that I needed. A very pleasant experience
+ she was fit
Great service by a lovely girl called Amy, really knowledgeable about the products, very helpful and friendly
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