Naylors - Nantwich Reviews 

471
TrustScore 5 out of 5

4.9

Botterley Court, Nantwich Road, CW6 9GT Wardle, GB


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Rated 5 out of 5 stars

We visited the Nantwich store today to look at the possibility of my daughter buying the new le mieux riding hat. We were served by Joanna. She fitted the hat, showed her how to adjust it and also... See more

Company replied

Rated 5 out of 5 stars

A huge thank you to Joanna, who was very thorough in fitting my 9 year old with riding boots and a riding hat for me. Very knowledgeable and would highly recommend Naylors for riding gear.

Company replied

Rated 5 out of 5 stars

Visited today after a break from riding for all new kit. Store is well stocked, clean and tidy with pretty much anything you might need. Jo was incredibly helpful and knowledgeable, even fitting my ne... See more

Company replied

Rated 5 out of 5 stars

Brilliant customer service!!! I am very picky with boots and an awkward size and Kayleigh and saffron did an amazing job at finding me the perfect boots and I must have tried on almost ten pairs and s... See more

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Company details

  1. Equestrian Store
  2. Clothing Store
  3. Horseback Riding Service
  4. Outdoor Clothing and Equipment Shop
  5. Pet Store

About Naylors - Nantwich

Written by the company

Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.

Contact us via Customer Care

Contact info

  • Botterley Court, Nantwich Road, CW6 9GT, Wardle, United Kingdom

  • 01829 262677

4.9

Excellent

TrustScore 5 out of 5

471 reviews

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4.9

All reviews

(471)

886 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous Shop!

Always love visiting Naylors , Spent well over an hour just looking at all the great stock. Everything you need for yourself , your Horse and Dog. Friendly and attentive staff to help you if you need it 😊.

June 16, 2023
Unprompted review
Rated 5 out of 5 stars

There's no subsitute for knowledge and experience

Called in lateish on a hot Friday afternoon to buy a new riding hat. A polite, pleasant, patient, knowledgeable young lady fitted me quickly and efficiently. Focus was on getting the right hat for me (I ride once maybe twice a week and would describe myself as a plodder) and not on selling me the most expensive hat or a specific brand. Also was able to help with a number of other questions and purchases, clearly knew the store and it's contents and was also able to offer advice on how to find a particular product not available in store.

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely helpful staff

Extremely helpful staff. Very knowledgeable and offered advice on the body protection suitable. Thank you to Danielle who helped us today

May 20, 2023
Unprompted review
Rated 5 out of 5 stars

I went for a body protector which was a…

I went for a body protector which was a birthday present of my husband. Zara was not only helpful over the phone as I rang prior to travelling over 28 miles to check a range was in stock. She was also extremely helpful face to face and both knowledgeable, professional and friendly. She is a credit to your team

May 13, 2023
Unprompted review
Rated 5 out of 5 stars

Knowledgable staff

Live locally but haven’t used Naylors much if honest, but really needed a decent pair of wellies for dog walking so thought I’d give Naylors a try and good job I did! I’ve struggled finding a good fit welly and Joanna the assistant was incredibly knowledgeable and great on advice. I ended up buying a fantastic pair of wellies that I know will last. A really friendly store and will certainly use again.

April 29, 2023
Unprompted review

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