NCF LIVING - Bristol Reviews 639

TrustScore 4.5 out of 5

4.7

Unit 9, Cribbs Causeway Retail Park, BS34 5UD Bristol, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Vanessa did a great service. She allowed us to have time to think about the product and clarify any doubts that we have without being invasive or forcing us to buy. We did got a sofa in the end, at th... See more

Company replied

Rated 5 out of 5 stars

Rob From the Bristol Branch was awesome, I had no idea what I was looking for before he walked me through all the options and told me the best ways of buying them. The Guard option is great value too... See more

Company replied

Rated 5 out of 5 stars

We had went in to NCF to purchase a bed for my Father today and the experience as seamless. Mark was fantastic. Was knowledgable, and could answer all questions that we had. Nothing seemed to much... See more

Company replied

Rated 5 out of 5 stars

Rob at Bristol was super friendly and helpful. We had lots of questions and he found all the answers without any pressure. It’s exactly what we needed and helped us decide to buy from NCF.

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Garden Furniture Shop
  5. Living Room Furniture Store
  6. Mattress Store

About NCF LIVING - Bristol

Written by the company

Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.

Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!

NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.

In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.

At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.

NCF Living Details:

Written by the company

Lowest price guaranteed:
We offer a wide range of products to suit all budgets.
Nearly everything is in-stock:
We hold nearly all of our stock in our central warehouse.
Immediate delivery:
Our in-store items are delivered within 5-7 days.
Finance available:
0% interest FREE credit available for in-store purchases.

Customer Query

Have a query to raise?

If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.

Contact info

  • Unit 9, Cribbs Causeway Retail Park, BS34 5UD, Bristol, United Kingdom

  • 0121 356 5698

4.7

Excellent

TrustScore 4.5 out of 5

639 reviews

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Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Robert Bristol was good

Robert Bristol was good, but slightly concerned about the lack of warranty for the bed

May 25, 2026
Unprompted review
NCF LIVING - Bristol logo

Reply from NCF LIVING - Bristol

Thank you for your review for Robert - we will ensure that your concerns regarding our warranty policies are raised internally for consideration.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Mark was very friendly and helpful and…

Mark was very friendly and helpful and made the whole shopping experience so easy. Highly recommended.

May 25, 2026
Unprompted review
NCF LIVING - Bristol logo

Reply from NCF LIVING - Bristol

It's lovely to receive such a kind recommendation, Darren!

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Super helpful staff

Rob at Bristol was super friendly and helpful. We had lots of questions and he found all the answers without any pressure. It’s exactly what we needed and helped us decide to buy from NCF.

May 25, 2026
Unprompted review
NCF LIVING - Bristol logo

Reply from NCF LIVING - Bristol

We'll make sure to forward this lovely feedback to Rob, Louise - all the best with your new purchase.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Really informative staff

Rob From the Bristol Branch was awesome, I had no idea what I was looking for before he walked me through all the options and told me the best ways of buying them. The Guard option is great value too given the weather my furniture seems to get. Thank you for running me through it all Rob!

May 23, 2026
Unprompted review
NCF LIVING - Bristol logo

Reply from NCF LIVING - Bristol

We're very happy to hear that Rob was able to advise on the best options for your purchase, Ryan.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Rob at Bristol very informative and…

Rob at Bristol very informative and knows his stuff .. thank you

May 24, 2026
Unprompted review
NCF LIVING - Bristol logo

Reply from NCF LIVING - Bristol

We'll be sure to let him know you said so, Sharon!

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Rob @ Bristol helped us choose the sofa…

Rob @ Bristol helped us choose the sofa bed we needed & went through all the options. Happy with our purchase.

May 24, 2026
Unprompted review
NCF LIVING - Bristol logo

Reply from NCF LIVING - Bristol

We're thrilled that you were able to find the ideal sofa bed and thank you for your review.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Good costumer service

Vanessa did a great service. She allowed us to have time to think about the product and clarify any doubts that we have without being invasive or forcing us to buy. We did got a sofa in the end, at the moment we are waiting for the delivery, so cannot review yet that part.

May 23, 2026
Unprompted review
NCF LIVING - Bristol logo

Reply from NCF LIVING - Bristol

We hope that you enjoy your new sofa, Cristina - all the best with your delivery.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Rob at Bristol was very enthusiastic…

Rob at Bristol was very enthusiastic and helpful when purchasing our new sofa. Thankyou

May 23, 2026
Unprompted review
NCF LIVING - Bristol logo

Reply from NCF LIVING - Bristol

We wish you all the best with your new sofa and thank you for the splendid feedback.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Mark Carlisle has a fantastic customer…

Mark Carlisle has a fantastic customer service which he demonstrated when we visited your Bristol shop. I will certainly come back to the shop because of Mark!

May 23, 2026
Unprompted review
NCF LIVING - Bristol logo

Reply from NCF LIVING - Bristol

We're pleased that you enjoyed your experience at our Bristol store.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Marina the salesperson

Marina the salesperson

Great customer service
Good advice
Very polite
Would buy from ncf again

May 23, 2026
Unprompted review
NCF LIVING - Bristol logo

Reply from NCF LIVING - Bristol

Thank you for taking the time to write such charming feedback, Nigel.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

New. Sofa

Well. What can I. Say . We. Saw. Mark. From. Bristol. And he. Was very helpful .. and he. Was very knowledgeable about all the. Sofas. . And. Very professional.

May 20, 2026
Unprompted review
NCF LIVING - Bristol logo

Reply from NCF LIVING - Bristol

We wish you all the best with your new sofa, Lorraine.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Mark was Very helpful and professional…

Mark was Very helpful and professional and gave us as much advice as we needed ,not rushed and felt very comfortable with the whole experience.

mark from Bristol

May 20, 2026
Unprompted review
NCF LIVING - Bristol logo

Reply from NCF LIVING - Bristol

It's a pleasure to hear this, Alan!

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

marina is very knowledgeable and…

marina is very knowledgeable and friendly .just what you would want from a sales person .

May 18, 2026
Unprompted review
NCF LIVING - Bristol logo

Reply from NCF LIVING - Bristol

That's very kind of you to say, Sadie.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Every member of staff was extremely…

Every member of staff was extremely friendly and helpful.
Wide choice of furniture available with delivery available in 2 weeks!

May 17, 2026
Unprompted review
NCF LIVING - Bristol logo

Reply from NCF LIVING - Bristol

We appreciate your excellent feedback, Leala - thank you for the five stars.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Great customer service

We had went in to NCF to purchase a bed for my Father today and the experience as seamless. Mark was fantastic. Was knowledgable, and could answer all questions that we had. Nothing seemed to much.
Fast purchase process, fast delivery 1-2weeks.
Thanks for a great experience.

Ps the coffee was amazing too!

May 17, 2026
Unprompted review
NCF LIVING - Bristol logo

Reply from NCF LIVING - Bristol

It's a pleasure to receive such a thoughtful review, Jade - we're glad you also enjoyed the coffee!

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Marina was amazing

Marina was amazing and super helpful. Gave us lots of information, not pushy at all and answered all our questions we had.

May 17, 2026
Unprompted review
NCF LIVING - Bristol logo

Reply from NCF LIVING - Bristol

Thank you for your excellent five-star review about Marina, Gabriella.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Marina was very helpful

Marina was very helpful, informed and wasn't pushy.

May 17, 2026
Unprompted review
NCF LIVING - Bristol logo

Reply from NCF LIVING - Bristol

We're grateful for your lovely feedback about Marina, Glynn.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Vanessa from the Cribbs Causesay branch…

Vanessa from the Cribbs Causesay branch was great. Helpful, bubbly and efficient. New sofa bought in 5 minutes. Quality looking product.

May 16, 2026
Unprompted review
NCF LIVING - Bristol logo

Reply from NCF LIVING - Bristol

We hope that you enjoy your new sofa and thank you for your lovely feedback, Bridget.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Rob @ bristol

Rob @ bristol was very helpful and attentive. nice customer service and made our day

May 16, 2026
Unprompted review
NCF LIVING - Bristol logo

Reply from NCF LIVING - Bristol

We appreciate your generous feedback, Beth.

Many thanks,
NCF Living, Marketing Team

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