Found this store by chance going to DFS Edinburgh. Was welcomed by Morna at the door who was very helpful showing me round and even made me a hot chocolate which was a nice touch. Will definitely... See more
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A welcoming place, and Morna was very helpful in putting together a bed which suited my requirements and my taste, providing advice which assisted me in making a descision. There are enough options av... See more
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First time visiting NCF in Edinburgh today to have a look at sofa beds. We were welcomed by Morna who was very friendly, helpful and knowledgeable on products and helped us a lot with information. Wil... See more
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We went to this store multiple times while looking for a bed and mattress and every time the staff was really helpful, patient and friendly. They took the time to answer all our questions and made the... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Garden Furniture Shop
- Living Room Furniture Store
- Mattress Store
About NCF LIVING - Edinburgh
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Written by the company
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Contact info
Unit 26B Milton Link, Newcraighall, EH15 3QH, Edinburgh, United Kingdom
- 0121 356 5698
4.7
Excellent
420 reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Went shopping for bed in branch at …
Went shopping for bed in branch at Edinburgh was served by Kevin was great at advising what the best bed was for us very swift and quality service
March 9, 2026
Unprompted review
Reply from NCF LIVING - Edinburgh
We wish you all the best with your new bed, Gary.
Many thanks,
NCF Living, Marketing Team
Reply from NCF LIVING - Edinburgh
We'll be sure to pass on the lovely compliment, Liam.
Many thanks,
NCF Living, Marketing Team
Scott in Edinburgh was a massive help.
Scott in Edinburgh was a massive help.
March 9, 2026
Unprompted review
Reply from NCF LIVING - Edinburgh
That's just what we like to hear, David.
Many thanks,
NCF Living, Marketing Team
Kevin gave me a great and nice deal.
Kevin gave me a great and nice deal.
Very happy 😊
March 9, 2026
Unprompted review
Reply from NCF LIVING - Edinburgh
We're thrilled that you're happy with your new purchase, Fawaz Fashina.
Many thanks,
NCF Living, Marketing Team
Chad at Edinburgh was extremely helpful…
Chad at Edinburgh was extremely helpful when I went into the store and was pleased with his friendly manner 👍🏻
March 8, 2026
Unprompted review
Reply from NCF LIVING - Edinburgh
We're very glad to hear this, Jamie's mum!
Many thanks,
NCF Living, Marketing Team
Reply from NCF LIVING - Edinburgh
We're glad to hear this, Ann.
Many thanks,
NCF Living, Marketing Team
Great service and help in store from…
Great service and help in store from Chad.
March 8, 2026
Unprompted review
Reply from NCF LIVING - Edinburgh
We appreciate your kind feedback, Harrison.
Many thanks,
NCF Living, Marketing Team
Chad @ Edinburgh was very approachable…
Chad @ Edinburgh was very approachable and helpful
March 7, 2026
Unprompted review
Reply from NCF LIVING - Edinburgh
That's wonderful to hear, Anna.
Many thanks,
NCF Living, Marketing Team
Reply from NCF LIVING - Edinburgh
We're pleased to hear that, Michelle.
Many thanks,
NCF Living, Marketing Team
Amazing service
Amazing service, warm welcome, very good deal. Thanks to Morna from Edinburgh shop .
March 7, 2026
Unprompted review
Reply from NCF LIVING - Edinburgh
We'll be sure to pass along the kind words, Rokas.
Many thanks,
NCF Living, Marketing Team
Chad was great at helping us out at the…
Chad was great at helping us out at the Edinburgh lot. So easy!
March 7, 2026
Unprompted review
Reply from NCF LIVING - Edinburgh
It's lovely to hear about your experience with us, Katie.
Many thanks,
NCF Living, Marketing Team
Morna at Edinburgh
They were very helpful with the information and very knowledge
March 7, 2026
Unprompted review
Reply from NCF LIVING - Edinburgh
That's wonderful to hear, Gemma.
Many thanks,
NCF Living, Marketing Team
Morna at Edinburgh
Morna at Edinburgh was so lovely and very patient with my gran who is hard of hearing. She made us feel at ease with the whole experience of buying my gran a new couch would definitely be back
March 7, 2026
Unprompted review
Reply from NCF LIVING - Edinburgh
We wish your grandmother all the best with her new sofa, Dawn.
Many thanks,
NCF Living, Marketing Team
Nice no pressure service from Chad in…
Nice no pressure service from Chad in the Edinburgh showroom. Great price for bed and mattress.
March 6, 2026
Unprompted review
Reply from NCF LIVING - Edinburgh
We hope you enjoy your new bed and mattress, Miss Weatherston.
Many thanks,
NCF Living, Marketing Team
Excellent service
Excellent service. Chad really helpful. Would recommend
March 4, 2026
Unprompted review
Reply from NCF LIVING - Edinburgh
We appreciate your kind recommendation, Mr Gunn.
Many thanks,
NCF Living, Marketing Team
Morna@ Edninburgh.
Morna@ Edninburgh.
Extremely helpful and friendly service, helped us find the right mattress.
Quick efficient sale, definitely recommend.
March 2, 2026
Unprompted review
Reply from NCF LIVING - Edinburgh
It's great to hear that Morna was able to help you find what you were looking for, Tracy.
Many thanks,
NCF Living, Marketing Team
Morna@Edinburgh extremely helpful…
Morna@Edinburgh extremely helpful talking through different options and all the different functions that would provide the type of support we would require
March 1, 2026
Unprompted review
Reply from NCF LIVING - Edinburgh
We're pleased to hear this, Richard.
Many thanks,
NCF Living, Marketing Team
Very helpful
Very helpful, straightforward and professional. Morna@edinburgh
March 1, 2026
Unprompted review
Reply from NCF LIVING - Edinburgh
That's exactly what we like to hear, Vicky.
Many thanks,
NCF Living, Marketing Team
Gary at gateshead was very helpfull…
Gary at gateshead was very helpfull today.
March 1, 2026
Unprompted review
Reply from NCF LIVING - Edinburgh
It's wonderful to hear this, Brian.
Many thanks,
NCF Living, Marketing Team
5 Star Experience
We had a great experience with Chad from the Edinburgh branch. He was really informative & helpful without being pushy. We are delighted with the sofa we bought and can’t wait to get it delivered! Thanks Chad for being so helpful
March 1, 2026
Unprompted review
Reply from NCF LIVING - Edinburgh
We wish you all the best with your new sofa, Emma.
Many thanks,
NCF Living, Marketing Team
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