NCF LIVING - Glasgow Reviews 327

TrustScore 4.5 out of 5

4.7

Furniture Park, 2229, London Road, G32 8NS Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Brendan in Paisley was really great as he was giving us time and no pressure in choosing a sofa. We arrived nearer closing time and he stayed back an extra hour to help us out. He was really friendly... See more

Rated 5 out of 5 stars

Great experience today ordering my new couch. Bruce was knowledgeable and could answer all the questions I had, he never pressured us and gave us time to make our decision which I liked. He also makes... See more

Company replied

Rated 5 out of 5 stars

I visited the Glasgow store last weekend and spoke with Joe who was very helpful. I returned this evening to purchase the couches and Emma explained the process and aftercare amazingly. Would highly r... See more

Company replied

Rated 5 out of 5 stars

Emma at Glasgow was really helpful in helping us purchase our sofa. We had visited to store prior and on both occasions, she was brilliant! Emma assisted us with colour and material choices and sofa l... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Garden Furniture Shop
  5. Living Room Furniture Store
  6. Mattress Store

About NCF LIVING - Glasgow

Written by the company

Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.

Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!

NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.

In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.

At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.

NCF Living Details:

Written by the company

Lowest price guaranteed:
We offer a wide range of products to suit all budgets.
Nearly everything is in-stock:
We hold nearly all of our stock in our central warehouse.
Immediate delivery:
Our in-store items are delivered within 5-7 days.
Finance available:
0% interest FREE credit available for in-store purchases.

Customer Query

Have a query to raise?

If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.

Contact info

  • Furniture Park, 2229, London Road, G32 8NS, Glasgow, United Kingdom

  • 0121 356 5698

4.7

Excellent

TrustScore 4.5 out of 5

327 reviews

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1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Had great help from Emma while we were…

Had great help from Emma while we were looking for a mattress. She showed us all the options and made us feel comfortable.
Emma is a credit to the company.

April 30, 2026
Unprompted review
NCF LIVING - Glasgow logo

Reply from NCF LIVING - Glasgow

We're happy to hear that Emma was so helpful during your visit, Shola.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

We spent a good hour with Emma at the…

We spent a good hour with Emma at the glasgow store while she helped us with sofa option. Great service and what a lovely helpful lady she was. Thank you Emma

April 27, 2026
Unprompted review
NCF LIVING - Glasgow logo

Reply from NCF LIVING - Glasgow

You're most welcome, Tom - thank you for your delightful feedback, we'll be sure to pass it along to Emma.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Emma was very knowledgeable about the…

Emma was very knowledgeable about the products we were buying. Very pleasant and no hard sell.

April 27, 2026
Unprompted review
NCF LIVING - Glasgow logo

Reply from NCF LIVING - Glasgow

It's wonderful to hear this, David - thank you for the five-star review.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Great customer service

Emma at Glasgow was really helpful in helping us purchase our sofa. We had visited to store prior and on both occasions, she was brilliant! Emma assisted us with colour and material choices and sofa layout. Great customer service and would visit NCF again.

April 26, 2026
Unprompted review
NCF LIVING - Glasgow logo

Reply from NCF LIVING - Glasgow

We hope to see you again in the future, Gemma, and wish you all the best with your new sofa.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Great customer service from Bruce at…

Great customer service from Bruce at Glasgow you made our purchase very easy

April 25, 2026
Unprompted review
NCF LIVING - Glasgow logo

Reply from NCF LIVING - Glasgow

We'll be sure to pass along the brilliant feedback, Jon Jo.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Great Service

Chelsea in Paisley looked after us brilliantly. She gave great advice and this helped with the decision on our purchase. Would definitely be back given the service we received today. Thank you again Chelsea

April 25, 2026
Unprompted review
NCF LIVING - Glasgow logo

Reply from NCF LIVING - Glasgow

We appreciate your kind review and hope to see you again in the near future, Dianne!

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Joe in the Glasgow NCF was great

Joe in the Glasgow NCF was great, very patient and not pushy at all

April 7, 2026
Unprompted review
NCF LIVING - Glasgow logo

Reply from NCF LIVING - Glasgow

We'll be sure to pass along the excellent feedback to Joe, Boyle.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Found NCF at Glasgow by surprise and we…

Found NCF at Glasgow by surprise and we are so glad we did. Kevin was brilliant with us. New sofa bought ! Wahoooo

April 25, 2026
Unprompted review
NCF LIVING - Glasgow logo

Reply from NCF LIVING - Glasgow

We hope that you love your new sofa, Dan! Wahoo!

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Balgit Glasgow

Balgit Glasgow - very knowledgeable, friendly and patient with deciding new sofa, very good service

April 25, 2026
Unprompted review
NCF LIVING - Glasgow logo

Reply from NCF LIVING - Glasgow

We wish you all the best with your new sofa, Charlotte!

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Bruce at Glasgow was extremely helpful…

Bruce at Glasgow was extremely helpful with us when we picked our sofa

April 24, 2026
Unprompted review
NCF LIVING - Glasgow logo

Reply from NCF LIVING - Glasgow

We hope that you enjoy your new sofa and thank you for your review, Jalal.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Kevin at Glasgow was brilliant

Kevin at Glasgow was brilliant , we returned to order our Sofa after visiting a few weeks ago

April 19, 2026
Unprompted review
NCF LIVING - Glasgow logo

Reply from NCF LIVING - Glasgow

We wish you all the best with your new sofa, Ashley!

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Thank you Emma at Glasgow

Thank you Emma at Glasgow, very informative and helpful would definitely recommend her

April 19, 2026
Unprompted review
NCF LIVING - Glasgow logo

Reply from NCF LIVING - Glasgow

We appreciate your thoughtful recommendation, Ross.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Aaron was very helpful

Aaron was very helpful

April 18, 2026
Unprompted review
NCF LIVING - Glasgow logo

Reply from NCF LIVING - Glasgow

We're pleased to hear about your time with us, Chris.

Many thanks,
NCF Living, Marketing Team

Rated 1 out of 5 stars

Oh dear!

Oh dear, such a disappointing company. Purchased 2x 2 seaters, eventually delivered last May. Both arrived with leather damaged. Requested replacement but NCF not interested. Customer service is terrible. Not even one year later and the suits will not last. Terrible purchase and will not use them again. Wouldn’t recommend to anyone.

April 17, 2026
Unprompted review
NCF LIVING - Glasgow logo

Reply from NCF LIVING - Glasgow

Hello Christine, thank you for taking the time to provide us with feedback.

We're very sorry to hear that you are dissatisfied by your experience with us, and for any frustration caused. We aim to provide consistently high quality goods and services to all of our customers, though it is clear that we have fallen short on this occasion. We will ensure that this feedback is forwarded to the relevant teams for future improvements to be made.

Thank you for your time and our apologies for the inconvenience.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Liam McCue was really friendly and…

Liam McCue was really friendly and helpful and made the challenge of buying a bed for my son really easy! the selection they had and the different house things available would definitely have me back in the shop to purchase other things. I tried to do this review through my link on my email but an error message kept coming up, thanks for all your help today!

April 16, 2026
Unprompted review
NCF LIVING - Glasgow logo

Reply from NCF LIVING - Glasgow

We're delighted to hear that you had an enjoyable visit to our Glasgow store and we hope to see you again in the future, Laura.

Many thanks,
NCF Living, Marketing Team

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