STEVE from HULL. Visited the NCF in Hull today and was advised and helped by Steve. He was very approachable, friendly and answered all our questions. More importantly to us was he introduced himse... See more
Company replied
Unit 7B, Junction Retail Park, St Andrews Quay, HU3 4SD Hull, GB
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STEVE from HULL. Visited the NCF in Hull today and was advised and helped by Steve. He was very approachable, friendly and answered all our questions. More importantly to us was he introduced himse... See more
Company replied
Dan at Hull did a fantastic job walking me through the available options and helped me find the right pieces for my living space while staying within budget. I would 100% recommend using NCF Furniture... See more
Company replied
Staff were very welcoming and chatty and made our experiences truly amazing and even helped out with helping us decided what we would like
Company replied
Went in for a look around and didn't expect to actually leave with two high quality new sofas. Steve at hull was incredible helpful especially cause everything was going wrong, phones dying, going b... See more
Company replied
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
Written by the company

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Unit 7B, Junction Retail Park, St Andrews Quay, HU3 4SD, Hull, United Kingdom
Replied to 96% of negative reviews
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Bought a new bed and matreess.
The sales assistant Steve from Hull
Was very helpful with our choice
I would recommend
Reasonable prices

Reply from NCF LIVING - Hull
Chris really looked after us and we have our new sofa on its way

Reply from NCF LIVING - Hull
Staff were very welcoming and chatty and made our experiences truly amazing and even helped out with helping us decided what we would like

Reply from NCF LIVING - Hull
Very relaxed store with friendly staff who are ever so helpful and welcoming. The prices are better than the other wellknown sofa shops.
They have a great range, from sofa, outdoor furniture, dining table and beds! Spoke with Mark in the store. Very friendly chap. I reccomend!

Reply from NCF LIVING - Hull
I would give this review a 0 if I could. I ordered a bed, mattress and headboard from the store in Hull. When the bed was delivered the headboard was faulty and wasn't able to be fitted to the bed. This was over a month ago and I have yet to have a replacement, refund or any form of response from customer service.

Reply from NCF LIVING - Hull
STEVE from HULL.
Visited the NCF in Hull today and was advised and helped by Steve. He was very approachable, friendly and answered all our questions. More importantly to us was he introduced himself and left us to walk round without following us and hiding behind corners ready to pounce, as some furniture stores do.
So thank you Steve for your help in choosing the right chair for us.

Reply from NCF LIVING - Hull
Exceptional service from Chris at the St Andrew’s Quay store. Great to know my sofa can be delivered so quickly and a great sale price too.

Reply from NCF LIVING - Hull
Steve at Hull store very helpful, informative and pleasant. Choice fantastic and generally calming atmosphere.

Reply from NCF LIVING - Hull
Steve at Hull was very friendly, and very helpful. Had lots of patience and answered all of our questions.

Reply from NCF LIVING - Hull
Dan at the hull store was very helpful and efficient. He found me the perfect sofa and I can't wait to have it delivered. Thank you so much x

Reply from NCF LIVING - Hull
Just purchased a new suite from here ,absolutely brilliant service,the young man (matt) brilliant, enjoyable experience, would recommend

Reply from NCF LIVING - Hull
Steve at Hull was very friendly and knowledgeable. Helped us get the perfect sofa.

Reply from NCF LIVING - Hull
Faulty table on delivery, missed deadlines, and zero communication unless I chased constantly.
Took far longer than promised to resolve. Very poor customer service.

Reply from NCF LIVING - Hull
Our salesman was very helpful and did everything he could to accommodate us, we were very happy with our experience

Reply from NCF LIVING - Hull
Steve at Hull was great bought a two sofa thank you

Reply from NCF LIVING - Hull
Great service. Knew exactly what I wanted from visiting the other day. Thankyou so much!

Reply from NCF LIVING - Hull
Holden the sales representative at NCF Living Hull was a great help, providing knowledgeable product information and even going out of his way to match up different chairs with the chosen dining table. Highly recommend!

Reply from NCF LIVING - Hull
Fabulous experience at ncf. Special mention to Mark who was amazing. Very friendly but professional. Highly recommended. 5 * service

Reply from NCF LIVING - Hull
Really well looked after by Holden of hull

Reply from NCF LIVING - Hull
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