Donald@ NCF Perry Barr went above and beyond to help us find the right product for us. We told him what we needed from a sofa and he suggested several options that might work and answered all of our q... See more
Company replied
Location
Switch locationPerry Barr Retail Park, 2-6 Kingstanding Road, B44 8AA Birmingham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Well done for Natasha atPerry Barr she was Excellent in her presentation and well versed in the knowledge of the bed frame and required mattress I need, very well mannered and polite gave me time to... See more
Company replied
lasantha was very professional and caring in giving advice and was bot a pushy seller but soneone who listened to us and gave us time to think and ensure we were making the right choice. An excelle... See more
Company replied
Darius @ Perry Barr We had very very very good customer service and we were provided every single service and all our inquiry was answered. I would really recommend this place to everyone and it’s v... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Garden Furniture Shop
- Living Room Furniture Store
- Mattress Store
About NCF LIVING - Perry Barr
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Written by the company
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Contact info
Perry Barr Retail Park, 2-6 Kingstanding Road, B44 8AA, Birmingham, United Kingdom
- 0121 356 5698
4.8
Excellent
481 reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Una was totally professional and…
Una was totally professional and patient during my visit and order process.
Rob Smith
April 26, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We're very glad to hear this, Una!
Many thanks,
NCF Living, Marketing Team
Darius @perry Barr is a great guy… sold…
Darius @perry Barr is a great guy… sold ice to an Eskimo
April 26, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
It's great to hear about your experience at our store, Jay.
Many thanks,
NCF Living, Marketing Team
Natasha @Perry Barr beds was incredibly…
Natasha @Perry Barr beds was incredibly helpful and informative about helping us choose the right bed for our bedroom.
April 25, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
Thank you for taking the time to provide a review, Miss Gill - we wish you all the best with your new bed.
Many thanks,
NCF Living, Marketing Team
Good customer service
We recently bought a bed from NCF and had a great experience.Una helped us throughout the process and was very friendly, patient, and knowledgeable. She took the time to explain different options and made sure we chose the right bed for our needs. The service was excellent, and we are really happy with our purchase. Highly recommend NCF, especially Yuna for her outstanding customer service!
April 25, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We wish you all the best with your new bed and thank you for your kind feedback about Una, Bincy!
Many thanks,
NCF Living, Marketing Team
Darius at Perry Barr very helpful
April 25, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We're glad you think so, Ben!
Many thanks,
NCF Living, Marketing Team
Lasantha has been very helpful in…
Lasantha has been very helpful in finalising my siena corner sofa thanks
April 24, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We wish you all the best with your new Siena corner sofa, Pawanjit.
Many thanks,
NCF Living, Marketing Team
Lasantha was brilliant
Lasantha was brilliant, incredibly helpful. Grest service!
April 24, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
That's brilliant to hear, Paul!
Many thanks,
NCF Living, Marketing Team
Fab service
Lasantha served us today and was excellent. Found our dream sofa, got given plenty of options, colours etc. could not have been happier. All the staff were fab
April 23, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We wish you all the best with your new sofa and thank you for your wonderful review, Rozi.
Many thanks,
NCF Living, Marketing Team
Lasantha was very helpful
Lasantha was very helpful. Excellent service. Thank you
April 22, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
That's wonderful to hear, KF.
Many thanks,
NCF Living, Marketing Team
Donald ncf perry barr gave me excellent…
Donald ncf perry barr gave me excellent service
April 21, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We're thrilled to hear it, Lutfa.
Many thanks,
NCF Living, Marketing Team
Dariyus @ Perry Barr was amazing and…
Dariyus @ Perry Barr was amazing and really thorough in his sales approach. Really happy with our table and chairs! Thank you so much
April 20, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We wish you all the best with your new table and chairs, Halayynah.
Many thanks,
NCF Living, Marketing Team
Natasha was very helpful and explained…
Natasha was very helpful and explained everything very clearly.
April 20, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
That's excellent to hear, Tracey.
Many thanks,
NCF Living, Marketing Team
Natasha was fantastic at ncf great barr
April 20, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We're grateful for the charming feedback, Andrew.
Many thanks,
NCF Living, Marketing Team
Lasantha is extremely informative he…
Lasantha is extremely informative he helped measure bed specifications & offered choices which would fit the room very helpful friendly & approachable thank you
April 20, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We appreciate you taking the time to leave us such a lovely review, Dona.
Many thanks,
NCF Living, Marketing Team
Lasantha was so helpful and very…
Lasantha was so helpful and very knowledgeable. Love our new bed & mattress
April 20, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We wish you all the best with your new bed and mattress, Phillippa.
Many thanks,
NCF Living, Marketing Team
Donald Perry Barr very good service…
Donald Perry Barr very good service would recommend
April 20, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We appreciate your kind recommendation, Sach Sawyers.
Many thanks,
NCF Living, Marketing Team
Lasantha has been very helpful great…
Lasantha has been very helpful great service thanks
April 19, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
You're more than welcome, Baneras Ali - thank you for the feedback.
Many thanks,
NCF Living, Marketing Team
Lasantha was very helpful and…
Lasantha was very helpful and professonal super service
April 18, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We'll be sure to let him know you said so!
Many thanks,
NCF Living, Marketing Team
Darius at Perry barr very helpful
Darius at Perry barr very helpful, polite and professional.
April 18, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We'll be sure to pass along the lovely compliments, Josephine.
Many thanks,
NCF Living, Marketing Team
Reply from NCF LIVING - Perry Barr
That's excellent to hear, Lisa.
Many thanks,
NCF Living, Marketing Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.