NCF LIVING - Preston Reviews 488

Brilliant experience again from keiron, very helpful again with any questions we needed answering,?very pleasant and knowledgeable young man, like dealing with him very much

As soon as we walked in Chris was very welcome and gave us lots of info but also gave us space helping us to make the right decision.Thank you Chris and we shell see you soon.

Kieran at Preston was a fantastic help great service delivered

Chris very helpful

Chris’s service was very helpful to me when I purchased an item

Great furniture at a reasonable price. Charles in sales was extremely helpful and guided us through everything.

Becky is a liar she lied to us, all information was given falsely so she could secure the sale. Very untrustworthy manager.

Don’t trust a word she says all lies.

Great looking furniture at a reasonable price. Charles was extremely helpful in our buying process. Excellent customer service.

At last, we walked in the store to browse the sofas, we were greeted by a sales man called Chris he was absolutely brilliant he simply said look around & any questions please just let me know,
Chris walked away & allowed us time & space to enjoy looking without pressure or harassment which is very rare these days as salesmen tend to be like blood hounds & that’s when we walk out.
We found the perfect sofa & Chris true to his word came to us, answered all our questions in a very professional manner & helped us complete our purchase.
What a pleasant, chilled experience
Thank you Chris In Preston we wish you well & Hope to do business with you again in the very near future.

Becky assisted us with picking the right sofa, she was very helpful, not pushy listened to what we wanted, and we felt at ease.

Entering the store was greeted by Kieran who was very polite and gave me space to look around when I was ready I told him what I was looking for and he found me the perfect corner suit it was an ex display and he even arranged for someone to collect and deliver it for me as the company do not deliver ex displays. I found him very helpful and friendly I found my shopping experience delightful. Will definitely shop there again

Was nice to be greeted near the door offering assistance if required but also being left to look around without being accompanied / pressured (nothing worse)!

Chris was knowledgeable and extremely helpful, could not have asked for more or less.

Becky was brilliant nothing was to much she went through everything over and over even when I said please can you explain things again she had loads of time for us nothing was too much ⭐️⭐️⭐️⭐️⭐️

Had a very easy experience at the Preston store with Chris who let us try out sofas without pestering. Prices are very reasonable compared to other sofa shops.

Becky made our purchase very easy and quick and was extremely helpful and friendly

We went in the Preston store today where the items are all very well priced and decent quality. We were helped with our purchases by a lovely and helpful
Lady called Anita, she went through everything with us very well.

Great buying experience but then once left with a lead time of 12 weeks, delivery due 7-10 days after Jan the 1st. I contacted them to see where it is as they made no effort to contact me to tell me about it (start of their amazing customer service) it is not ready until the 17th of Feb, they then say that this is within the timeframe?! On what planet is 5-6 weeks after the specified lead time within the timeframe, no explanation given and no though of compensation. I have to organise someone to be there for the delivery as they won’t store it until I am available due to them not being able to stick to a deadline set by themselves! All which will cost me extra money, what an absolute way of saying we don’t care about our customers. It’s impossible to speak to a manager, I got given an address for a complaint but as they barely reply to emails in a timely manner it could well be 2030 by the time they respond to an actual letter. Probably wasting my time writing this too as their customer service don’t care.

Very friendly and welcoming staff. Stark comparison to the mainstream stores. Becky was very welcoming and the sales process was quick.

We went today to view a dining table and chairs. Becky was showing us around and was helpful, polite and made us feel very welcome in the shop. We ended up buying a beautiful dining table and chairs.