Great plants as usual! Most importantly, the in-house delivery ensures that plants arrive in perfect condition. So much better than delivery through the usual carriers. Also, the delivery costs are mo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been purchasing from NC Farms for a couple of years now, and I can’t say enough about their outstanding service. Their customer service is truly the best I’ve ever experienced — always re... See more
Company replied
ordering with North Carolina Farms was fast and easy, many selections to choose from. the only comment I have is you use amazon delivery, and many of the plants were flat, they must have placed heavy... See more
Company replied
Fantastic experience from the first call to order our 630 assorted coleus plants to delivery of them. They were careful to let us know when they would be delivered so we were able to be there to put... See more
Company replied
Company details
Information provided by various external sources
A wholesale starter plant company with more than 40 years of service supplying rooted plugs and unrooted cuttings to the greenhouse industry.
Contact info
Forest Drive 4205, 28079, Indian Trail, United States
- 800-436-6248
- orderinfo@ncfarmsinc.com
- ncfarmsinc.com
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Product arrive in good shape the right…
Product arrive in good shape the right size. I probably should have ordered a couple weeks earlier. But I usually don't start selling at the farmer's markets till mid-june we'll try to order again in a few weeks. If the availability is still there.
June 8, 2026
Unprompted review
Plants arrived in perfect condition
Plants arrived in perfect condition. Plugs were all viable and of the utmost quality
May 26, 2026
Unprompted review
Overall good experince
Everything in bigger plugs looks AMAZING! The trays of tomatoes in tiny plugs were in rough shape and even when transplanted to little pots the day of arrival a lot of them are not making it. Still for the cost I'm relatively happy.
June 2, 2026
Unprompted review
North Carolina was very easy to order…
North Carolina was very easy to order from and the plants came right on time and look great.
May 28, 2026
Unprompted review
Amazing and Top Quality
The team at North Carolina Farms is amazing. They are always professional, go out of their way to be helpful, and produce strong and healthy plants. We could not be happier to have found them.
May 28, 2026
Unprompted review
Mum order received a bit bumpy with a…
Mum order received a bit bumpy with a few out but nothing major like the earlier shipped order of marigolds and fall cabbage. I can't thank you enough foe taking great care with both orders for the 2026 season. Thank you. Ed.
May 29, 2026
Unprompted review
Plants are beautifully packaged and…
Plants are beautifully packaged and very healthy
May 19, 2026
Unprompted review
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
THE CUSTOMER SERVICE WAS GREAT BUT...
THE CUSTOMER SERVICE WAS GREAT, BUT THE PLANTS WERE IN THE MAIL, AND THEY CAME HALF DEAD
May 14, 2026
Unprompted review
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are sorry to hear about what happened with your plants. If you haven't already, please reach out to the office to start a claim.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Plants arrived as expected
Plants arrived as expected, and were healthy and transplanted well.
May 14, 2026
Unprompted review
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
The driver was very friendly and…
The driver was very friendly and helpful. The packing was very efficient and easy to unload. The plants retained moisture well in the cell trays.
May 12, 2026
Unprompted review
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Great people and great plants!
Great people and great plants. Always willing to help. Great supplier that really supports smaller producers, as well as my Extension Horticulture Program!
April 30, 2026
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service! We love helping horticulture programs and educational events.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Some plants arrived dehydrated and some…
Some plants arrived dehydrated and some dead, but majority were fine.
May 8, 2026
Unprompted review
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had an ok experience and were mostly happy with both our plants and our customer service! If you haven't done so already, please reach out to the office to start a claim on the plants that you lost.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Wilted on arrival
The instruction sheet at the top of the box was very helpful. It warned us that the plants would be very dry. The plants were expertly packed but some of the more fragile plants like the coleus all mixed up and the coreopsis firefly suffered. Even though we unpacked and watered everything immediately we lost about half of the most fragile plants. The rest of the order was great and we were very pleased with the plant quality.
April 30, 2026
Unprompted review
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were mostly happy with both our plants and our customer service! If you haven't done so already, please reach out to the office to start a claim on the plants that you lost.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
NC Farms is stuck with me as a customer
I’ve ordered several times from NC Farms and will continue to do so. Their quality and customer service are top notch!
April 29, 2026
Unprompted review
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are sorry to hear that the plants you recieved were smaller than what you expected. Please call the office so we can help get this straighted out. If you suffer losses we are able to refund or replace.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We're sorry to hear you found some insects on your plants. Please call the office and give us all your information so that we can get a claim started.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
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