Avaana NDIS provider registration Reviews 

166
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and supportive throughout their journey. Many found the team highly knowledgeable and efficient, providing clear guidance and making complex processes manageable. The personalized approach and excellent communication were frequently highlighted, ensuring a positive experience. The service provided is consistently described as excellent, leading to smooth and stress-free experiences for customers seeking NDIS registration. Reviewers appreciated the timely completion of audits and registrations, often noting the company's expertise and dedication to successful outcomes. The overall support received made the entire process much easier, with numerous recommendations for others considering their services.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Service

Users describe positive interactions with service, with many reviewers highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finding Avaana was such a relief! I don't normally write reviews, but my experience was top-notch. From my first conversation with Ben, I knew I was in good hands. Peace expertly handled all my concer... See more

Company replied

Rated 5 out of 5 stars

I have looked at a few NDIS provider registration services, but I chose Avaana because they are very detailed and professional in their work. I honestly could not have made it through the process wi... See more

Company replied

Rated 4 out of 5 stars

Very professional advice and always reachable. Good communication. Very helpful!

Company replied


Company details

  1. Consultant
  2. Disability Services and Support Organisation

Written by the company

Avaana can help your NDIS eligible business get NDIS registered by assisting with your NDIS online application and supporting documentation.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

166 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(166)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

I really don't have enough words to…

I really don't have enough words to explain how the team of AVAANA has been of assistance to me. I didn't know where to start but stumbled on Ben whilst surfing through the internet; then God steered me into the hands of Ashley. Oh, Bless him. Ashley was there throughout my Auditing - it felt like he was sitting in the room with me. Whenever I needed assistance, throughout my walk of getting my registration, this team has never failed me. Whatever I needed, they had the patience to listen and gave me the best feedback. Truthfully, I couldn't have made it without their guidance. I will wholeheartedly recommend this awesome team to anyone out there who really want to get things straight and breeze through the hectic and complex way of getting their registration. Thumbs 👍 up to Team AVAANA. YOU REALLY ARE THE BEST IN THIS INDUSTRY!

July 1, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent support and extremely professional

Ashley Roussety is the gentleman who supported me throughout my NDIS audit. The experience was daunting in the beginning and I was nervous. Ashley's ongoing support, communication and overall direction with the process, made me feel very comfortable. He was accessible, friendly, extremely competent and professional. I made the right decision to partner with AVAANA and highly recommend them.

June 29, 2022
Unprompted review
Rated 4 out of 5 stars

I came across AVANNA on FB

I came across AVANNA on FB. initially I was skeptical to make contact but one day I decided to take the pre-test to know if I will be eligible to apply, after the pre-assessment test I was contacted instantly by Ben wright who later introduced me to other team members. I will say overall your service was phenomenally excellent, The other setback was staff resignation that was unaware of until was further introduced to Peace who has been very. supportive.

May 10, 2022
Unprompted review
Rated 5 out of 5 stars

Our experience dealing with Avaana was…

Our experience dealing with Avaana was great. The documents were promptly prepared and they have excellent support as well. My company Sunshine Disabilities got registered few months after the audit was made.
I will therefore recommend them to your organisation or business in respect of NDIS registration.

May 2, 2022
Unprompted review
Rated 5 out of 5 stars

Professional work.

Avaana developed policies and procedures of our small company for NDIS registration.
Working with Peace was smooth and hassle free: honest , clear communication and tailored documents.

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

I would recommend Avaana to anyone…

I would recommend Avaana to anyone looking to register as an NDIS provider. Very professional and very efficient. Great communication and transparency. A big thank you to Peace our account manager who made the whole process a stress-free experience.

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

I found Ashley from avaana very help…

I found Ashley from avaana very help full with assisting with my ndis registration process I recommend avaana to anyone wanting to register to be a ndis provider, just heads up I did not find audit process to go smoothly as I expected, before taking up any ndis registration find a auditor elsewhere explaining your looking at registering with ndis and avanna is assisting with your application before starting any process with avaana as it will end up costing alot if you don't go through with the process my application has finally been send to ndis commisioner for approval.

April 19, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing team

Amazing team! Excellent at the whole process before, during and after the audit, always responsive ! Quick to reply when needed , always providing best customer service at any given time, highly recommend and would definitely stick with them!

April 14, 2022
Unprompted review
Rated 5 out of 5 stars

A Big thank for my successful NDIS registration

Thank you so much Avanna for the well - done job of my NDIS providers business. I appreciate your continued support. It was a taught journey. But through your support am able to climb the mountain to the top. I am more than happy now. Thank you once again.

Joyce Muja

April 11, 2022
Unprompted review
Rated 5 out of 5 stars

Avaana were absolutely fantastic

Avaana were absolutely fantastic! They were very helpful, supportive and always responded within 24 hours to answer any questions. I felt confident with there knowledge and the application process. I highly recommend Avanna!

April 11, 2022
Unprompted review
Rated 5 out of 5 stars

Consistent & Exceptional Service

Consistent & Exceptional Service. A wealth of skills & experience that is delivered with care and compassion. I am now a registered NDIS provider! Could not have been done without AVAANA. Thank You

February 8, 2022
Unprompted review
Rated 5 out of 5 stars

A big thank you to Rohan and his team

Avaana have done a great job to get my NDIS provider approval, Highly professional service, Very Supportive Staff and very organised.
HIGHLY recommending your company to everyone who wants to become NDIS provider.
thanks a lot for your help

October 25, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend

Trustworthy, efficient and the best in the business! Went above and beyond to support me throughout the process and thereafter.
Thank you

September 2, 2021
Unprompted review

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