Delivery was extremely slow, albeit this was partly understandable due to it being the festive season. As a result, the item - which was a gift - did not arrive in time for Christmas (despite being o... See more
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Very easy to order online. Unfortunately the glass in the gift set was broken, despite the package clearly marked as fragile! A quick email to advise of the damage with photos attached a very promp... See more
Company replied
Was looking for something different for my wife’s birthday and stumbled across this site. Great choice of drinks at really good prices and brilliant quick delivery. Will definitely use again and reco... See more
Company replied
I ordered on 15th Dec, had an email to say it was dispatched on 6th Jan, and two later emails requesting trust pilot reviews on the 27th Jan and 3rd Feb. All emails I have sent to neat & shaken... See more
Company details
About Neat & Shaken
Written by the company
For quality spirits and pioneering brands, Neat & Shaken is the answer you've been looking for.
Your online retail shop for all your Gins, Irish Whiskeys, Liqueurs, and Ready-to-Drink cocktails. Shop online for a world of spirits delivered right to your door!
Neat & Shaken is the new answer to all your online spirit needs. As aficionados of good quality, reasonably priced, and interesting spirits we were having trouble finding a go-to website that had everything we wanted. Everything we found was either a one-brand-only website, didn't do deliveries, was too expensive, or whatever. There was always something! So, we decided to create Neat & Shaken. Born from our love of cocktail making, whiskey drinking, gin appreciation, and generally just enjoying a damn good drink, Neat & Shaken aims to provide you with class products at a price you like.
From your favourite quality Irish Whiskeys to boutique botanical Gins, Liqueurs, Gift Packs and Ready-to-Drink Cocktails, we think we’ve got you covered (but if we don’t why not drop us a line and we’ll see what we can do!).
Whether you drink it neat, stirred, or shaken, neatandshaken.com will have the best of what you’re looking for.
#DRINKTHEGOODVIBES
Shop now: Gins | Irish Whiskeys | Liqueurs | RTDs | Gifts | Offers
Contact info
3-4a Little Portland Street, London, W1W 7JB, UK, W1W 7JB, London, United Kingdom
- +447483057535
- info@neatandshaken.com
- neatandshaken.com
3.6
Average
184 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Reply from Neat & Shaken
Thank you for your wonderful review Julie, it means a lot to us! We're also delighted to hear that you loved the products you bought and took the time to review them. Cheers!
Reply from Neat & Shaken
Thank you for your wonderful review Monica, it means a lot to us!
Reply from Neat & Shaken
We're glad to have met your expectations. Should you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing Neat & Shaken!
Fast delivery.
October 25, 2023
Reply from Neat & Shaken
Thank you for your feedback David, it means a lot to us!
Beautiful Gin
October 20, 2023
Reply from Neat & Shaken
Thank you for your feedback. We're glad to hear you love Opihr Gin as much as we do!
Delivered in good time and well packaged
October 12, 2023
Reply from Neat & Shaken
We're pleased to hear that your order was delivered promptly and arrived well packaged. Thank you for your feedback, and we look forward to seeing you again soon on Neat & Shaken!
Two bottles of Ophir Gin & an Apron
Ordered two bottles of Ophir gin and received a lovely denim and leather apron as promitional gift.
My order was delivered next day, quicker than expected, and was very well packaged.
Communication was great from ordering to receiving order. Highly recommend.
October 25, 2023
Reply from Neat & Shaken
We're delighted to hear that you enjoyed your recent order with us Pam! It's wonderful that your order arrived even quicker than expected, and that the well-packaged delivery met your satisfaction.
We take pride in our communication with customers, and we're thrilled that you had a positive experience from ordering to receiving your order. Thank you for your high recommendation, and we look forward to serving you again soon on Neat & Shaken!
They arrived swiftly and were hood…
They arrived swiftly and were hood value with the benefit of the apron too
October 13, 2023
Reply from Neat & Shaken
We're delighted to hear that your order arrived swiftly and that you found it to be a good value, especially with the added benefit of the free apron. Thank you for your feedback, and we hope you enjoy your purchase!
Prompt service and easy to order
October 12, 2023
Reply from Neat & Shaken
We're thrilled to hear you had a positive experience with us Angela. Thank you for your feedback, and we look forward to seeing you again soon on Neat & Shaken!
Reply from Neat & Shaken
Hi Lee, we're delighted to hear that your items were well packed and that you had an excellent delivery experience. Thank you for choosing us!
Excellent company
Excellent company
Easy to navigate website, lots of choice, reasonable prices. Brilliant customer service
October 2, 2023
Reply from Neat & Shaken
Thank you so much Jane for your kind words! We're thrilled to hear that you had an excellent experience with us. Our team works hard to provide a user-friendly website, a wide range of choices, and competitive prices. Your appreciation of our customer service means a lot to us! We look forward to serving you again in the future!
Excellent service
September 20, 2023
Reply from Neat & Shaken
Thank you for your kind words and for choosing us. We're delighted to hear that you had an excellent experience and we hope to see you again soon on Neat & Shaken!
Reply from Neat & Shaken
Thank you so much Phil, it means a lot to us! We hope to see you again soon on Neat & Shaken.
Reply from Neat & Shaken
Thank you so much Annette, it means the world to us! We hope to see you again soon on Neat & Shaken.
Good communication lots of of varieties…
Good communication lots of of varieties will order some more
September 19, 2023
Reply from Neat & Shaken
Thank you for your nice review, Nina. We hope to see you again soon on Neat & Shaken!
Not bad to be fair
I ordered this one day and 48 hours later it arrived. However, its not amazing. It says to add champagne or vodka. I was expecting it to be more of a cocktail than a liquor. It does taste nice but it's a bit over priced
September 14, 2023
Reply from Neat & Shaken
Hi Angela,
Thank you for sharing your experience with us. We appreciate your feedback and the time you took to try our product.
We apologize for any potential confusion regarding the intended use of our product. While it's delightful when savoured as a standalone liqueur, it truly shines in its versatility as a cocktail ingredient, especially when paired with champagne or vodka. Nevertheless, it's essential to clarify that it isn't a cocktail on its own.
We're pleased to hear that you found the taste enjoyable, even though you found it a bit pricey. We continuously strive to provide high-quality products, and your feedback helps us in our ongoing efforts to improve and offer the best value to our customers.
If you have any further suggestions or questions, please don't hesitate to reach out. Your insights are valuable to us, and we hope you'll explore creative ways to enjoy our product in the future.
Kind regards,
The Neat & Shaken Team
Reply from Neat & Shaken
Thank you Lloyd for your review, it means a lot to us. We're glad to hear you enjoyed your experience with us, and we hope to see you again soon on Neat & Shaken!
Excellent service
Excellent service, fast delivery, very well packaged so contents not evident
August 15, 2023
Reply from Neat & Shaken
A big thank you for your review! We're so happy to hear that you had a great experience with our service, and we really hope you found your order equally enjoyable!
Fast delivery and well packaged
Fast delivery and well packaged. Best price for the product ordered.
August 13, 2023
Reply from Neat & Shaken
Hello Tricia, a big thank you for your review! Looking forward to seeing you again soon on Neat & Shaken!
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