Good standard, you get exactly what you ordered and is super helpful to keep my stinking boots away from my kit. No issues at all, arrived promptly and I’ve used it 3 times a week since purchase - sti... See more
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I did not receive my order and requested a refund from my bank. I then received an email asking for a review and I left a poor rating. Since then. I have had emails from Alistair informing me about... See more
I was looking forward to my NeatCleats Align+ order, but it would seem that there are delivery issues and a lack of communication to go with it. Seems strange to spend good money marketing something i... See more
Company replied
Easy to order, fast delivery, stress free experience. And what a find, brilliant for those wet dirty boots, instead of making everything in your bag disgusting, tap them off and attach to you bag on t... See more
Company details
Written by the company
Cycling shoe holder for transport and cleat alignment
Contact info
Unit 17, Brent Mill Ind Est, TQ10 9YT, South Brent, United Kingdom
- +44 1364 649100
- info@neatcleats.cc
- neatcleats.cc
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 week
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Great product
10/10 Customer Service and product
I cannot fault the products. Originally, I ordered three sets but the wrong ones. My fault. So I spoke to Alisdair at NeatCleat and he could not have been more helpful. He guided me to the right ones, sent them out with impeccable customer service.
Love the NeatCleats, thanks.
Amazing!
Ordered for my other half, fitted and he loves them! Simple to mount, easy to clip in, visually pleasing and durable! Customer service 10/10, had an issue with ordering incorrect item and found it so easy to be rectified, Thankyou!
Excellent service
Super fast service, and express shipping to Denmark upon request. Excellent
Great customer service
Had an issue with an order but Alistair resolved it really quickly and was so so helpful 👍🏼
Only complaint is that the clip part in…
Only complaint is that the clip part in the speedplay ones were metal. The plastic part is already wearing off
Great product!
These work really well for me, wall mounted by the spin bike. The quality is excellent, not too hard to unclip but a strong enough hold to really stay put. Standard delivery to the US was nearly 2 weeks, so pay the extra if time is an issue. Somehow managed to order two of the wrong type first time around but that was probably my fault!
I have yet to receive my shipment and…
I have yet to receive my shipment and no news from your client support team who days ago told me they would have enquired with the shipping company and get my a tracking number. Clearly not a positive experience.

Reply from neatcleats.cc
Great bit of kit for hanging up your cycling shoes
Great bit of kit for hanging up your shoes this is my third all good quality and even old ones are showing no signs of wear after a few years of use. Have all three pairs of cycling shoes neatly hanging, helps dry them out too.
Fast delivery and a great price due to the offer running.
I own 3 sets of neatcleat wall mounts…
I own 3 sets of neatcleat wall mounts for my Look clip cycling shoes. The first set I got 6 months ago fit my cleats much better. They must have changed the design slightly. The newer sets I receive hold your shoes, but they are not firmly secured in there. If they get grazed they fall off the wall.

Reply from neatcleats.cc
Great product and customer service
Genius product, great service!
I already had the Shimano version of the product and decided to also try the Speedplay version after switching bikes/pedals. Works great and both the wall hangers and the "mobile" Neatcleats are a great way to stay organised.
This time the transport company seems to have lost the package on the way, but they immediately send me another set. So also great service to back up this product!
Great company great product would defo…
Great company great product would defo order from them again..

Reply from neatcleats.cc
Amazing customer service
I experienced difficulty with the postal service after ordering. I reached out to customer service and they were dedicated to helping me and ensuring my overall experience was positive… and it was!
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