Good standard, you get exactly what you ordered and is super helpful to keep my stinking boots away from my kit. No issues at all, arrived promptly and I’ve used it 3 times a week since purchase - sti... See more
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See what reviewers are saying
I did not receive my order and requested a refund from my bank. I then received an email asking for a review and I left a poor rating. Since then. I have had emails from Alistair informing me about... See more
I was looking forward to my NeatCleats Align+ order, but it would seem that there are delivery issues and a lack of communication to go with it. Seems strange to spend good money marketing something i... See more
Company replied
Easy to order, fast delivery, stress free experience. And what a find, brilliant for those wet dirty boots, instead of making everything in your bag disgusting, tap them off and attach to you bag on t... See more
Company details
Written by the company
Cycling shoe holder for transport and cleat alignment
Contact info
Unit 17, Brent Mill Ind Est, TQ10 9YT, South Brent, United Kingdom
- +44 1364 649100
- info@neatcleats.cc
- neatcleats.cc
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Expected delivery date was much later…
Expected delivery date was much later than stated due to stock issues, however I've not had my product long and it has broken. I've sent an email and still waiting on a response
Excellent product
Great product and great customer…
Great product and great customer service, they respond quickly
Just decent
Good standard, you get exactly what you ordered and is super helpful to keep my stinking boots away from my kit. No issues at all, arrived promptly and I’ve used it 3 times a week since purchase - still no issues 👌
These clips are so handy
These clips are so handy. We hang them up at home and they clip onto his bag easily.
Not delivered, no refund
Not delivered the product, not provided a refund, and not answering any emails.
Fantastic service
Fantastic service, great communication. Speedy delivery and my son loves them!
Easy to order
Easy to order, fast delivery, stress free experience. And what a find, brilliant for those wet dirty boots, instead of making everything in your bag disgusting, tap them off and attach to you bag on the outside. Fab!
Really high quality
Really high quality, work great. Good gadget for a sporty teen.
Terrible
Terrible - I have been sent the wrong item - emailed twice and no response - can’t call them - awful - don’t use this company

Reply from neatcleats.cc
Fantastic service and great product, would recommend
Really engaging customer service, Alistair listened to our needs and helped us create a bespoke product for the team.
Quick delivery and all safely packaged, we will order again and definitely recommend to others.
Problems sorted.
I did not receive my order and requested a refund from my bank. I then received an email asking for a review and I left a poor rating.
Since then. I have had emails from Alistair informing me about the delivery issues they were having and the printer problems they were having. He sent the cleats and upheld the refund and was very apologetic. For the excellent communication from him I have now given a 5 star rating rather than the 1 star given previously. It's a shame the communication didn't happen sooner, but I appreciate the effort. The product: great items. 👍🏻
Good product
Brilliant design and great compnay
Design of the neatcleat is brilliant. I have several pairs of them and use them for storage in the utility or when travel. Amazing quality and customer service is excellent. Buy them you'll not regret it.
I was scared at first thinking my boots…
I was scared at first thinking my boots would slip off the zpurs but now that I actually have it , it’s not like that at all. I one hundred percent recommend buying these. They’re very durable and even come with spare thin and thick grip. Thanks
The original and best
The best cycling shoe holder I have come across. This is my second purchase and I love the fact it keeps the shoes tidy and ready for storage.
Transaction was smooth and shipping opted with tracking, arrived within very reasonable time.
unfortunate are unable to locate my…
unfortunate are unable to locate my orders, I have sent an email with their contact form from the website, but i didn’t get in a response
Just great honest service
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