neatcleats.cc Reviews 216

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Good standard, you get exactly what you ordered and is super helpful to keep my stinking boots away from my kit. No issues at all, arrived promptly and I’ve used it 3 times a week since purchase - sti... See more

Rated 5 out of 5 stars

I did not receive my order and requested a refund from my bank. I then received an email asking for a review and I left a poor rating. Since then. I have had emails from Alistair informing me about... See more

Rated 1 out of 5 stars

I was looking forward to my NeatCleats Align+ order, but it would seem that there are delivery issues and a lack of communication to go with it. Seems strange to spend good money marketing something i... See more

Company replied

Rated 5 out of 5 stars

Easy to order, fast delivery, stress free experience. And what a find, brilliant for those wet dirty boots, instead of making everything in your bag disgusting, tap them off and attach to you bag on t... See more

Company details

  1. Sporting Goods Store

Written by the company

Cycling shoe holder for transport and cleat alignment


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

216 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fantastic product

Fantastic product, such a space saving way to carry my boots around, also great to help them dry out after soggy rugby training.
Fast delivery, great communication. An all round great experience

October 23, 2023
Rated 5 out of 5 stars

Great product, wish I’d found it sooner!

Keeping my ever-increasing collection of (essential) cycling shoes in order has always been a challenge. Neatcleats have everything I need, I just wish I’d discovered them sooner. Ordering was simple and items delivered promptly. Would definitely buy again.

October 18, 2023
Rated 5 out of 5 stars

Great purchase

Make a great difference to boot drying time and have shared with many team mates' parents as they see the benefit of keeping dirty wet boots away from kit!

October 9, 2023
Rated 5 out of 5 stars

A simple but excellent item...

A simple but excellent item that really helps keep things not only tidy but allows the shoes to breath (and dry) when not in use... no longer are they in the way... no longer are they a little fragrant or damp... Clip, un-clip and go !! Thank you.

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

Such GENIUS, I'm AMAZED nobody thought of it sooner...

I received my NeatCleats parcel yesterday. I ordered the Align+ for both Speedplay and Shimano cleats because--frankly--this device is GENIUS!! It will certainly make my job as a bike-fitter and Performance Optimization Specialist MUCH easier when fitting/replicating cleat position. I'm so impressed, it's surprising nobody had made such a thing sooner. (:

August 30, 2023
Rated 5 out of 5 stars

Easy and useful clips

I bought the Zpurs Signature shoe hanger. It's super easy to clip on my bag to carry my rugby shoes. It allows the shoes to breathe after training. Super happy about it!

September 4, 2023
Rated 5 out of 5 stars

Completely happy.

The neat cleats work perfectly and it is nice adding some organization to my bike gear plus getting my shoes off the floor. Email tracking of the package was nice as well.

August 22, 2023
Rated 2 out of 5 stars

Great quality product but bad tracking shipping

Great quality product and website, I am very glad I got this product for my boyfriend who plays soccer. He will be using it for his backpack so his cleats can always air out. The rest of the experience was not good, and very concerning. I didn’t get a working tracking code or any tracking information even though it said I would have it. I knew it would take some weeks to travel to the US, but I felt blind not knowing when it would come, and I needed it before a certain date. I emailed neat cleats, and the response was not professional with bad grammar. I thought I got scammed when neat cleats said that Russian hackers probably did something to the tracking code. I did not have a good shipping experience and am not sure if I would buy again because of this trust relationship.

August 1, 2023
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Reply from neatcleats.cc

Hello Caislyn, we are so sorry you had this problem! The reason for the problem is that we switched to a new shipping company (ironically to avoid this situation happening). During the transition the first few orders were despatched non-tracking and you were part of this batch. Orders are now shipped with tracking. Regardless of the reason we let you down with our service and we are very sorry you had this problem. We will message you directly with a few things to compensate. Thank you for your feedback.

Team NeatCleats

Rated 5 out of 5 stars

Good zpurs

The product is exactly as descripted, the shipping as promiced and everything went smoothly. I gave the zpurs as a gift, and they were well received. It makes carrying shoes easier. I was happy with the shopping experience.

June 1, 2023

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