neatcleats.cc Reviews 216

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Good standard, you get exactly what you ordered and is super helpful to keep my stinking boots away from my kit. No issues at all, arrived promptly and I’ve used it 3 times a week since purchase - sti... See more

Rated 5 out of 5 stars

I did not receive my order and requested a refund from my bank. I then received an email asking for a review and I left a poor rating. Since then. I have had emails from Alistair informing me about... See more

Rated 1 out of 5 stars

I was looking forward to my NeatCleats Align+ order, but it would seem that there are delivery issues and a lack of communication to go with it. Seems strange to spend good money marketing something i... See more

Company replied

Rated 5 out of 5 stars

Easy to order, fast delivery, stress free experience. And what a find, brilliant for those wet dirty boots, instead of making everything in your bag disgusting, tap them off and attach to you bag on t... See more

Company details

  1. Sporting Goods Store

Written by the company

Cycling shoe holder for transport and cleat alignment


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

216 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Arrived, but delayed

Ordered on a Tuesday, arrived the following Monday. Slight delay, due to Royal Mail. Son is very happy with his clips. Even threw in a helmet hook.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Rugby

I bought this to hold my son’s rugby shoes. The product arrived quickly and is good quality. I thought I had done the personalization incorrectly but customer service quickly responded to assure me it was correct.

April 8, 2025
Rated 5 out of 5 stars

Get these for your peloton shoes!

Got these for my husband’s and my peloton shoes which we were always tripping over. They were exactly what I was looking for. Small and minimal looking when not in use, and easy to click shoes into when in storage. I did have to use some pliers to slightly adjust them by a couple mm so my shoes could click in properly but I wasn’t bothered as they were perfect otherwise. I also msged them to check they came as a pair because I wasn’t sure from the product description and I had a very quick response. Thank you!

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered the wrong item

I ordered the wrong item, they are quick to respond and gave me options and i got a result I was very happy with. I ordered something new and it arrived fast! The quality was excellent, I'm very very pleased. Thank you!

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Bought the item for a present

Bought the item for a present. Asked for the item to be personalised. Arrived without the personalisation. E-mailed the company, quick response, very apologetic, dispatched a new item straightaway. Pleased with the product and service. Thanks.

December 19, 2024
Unprompted review

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