Good standard, you get exactly what you ordered and is super helpful to keep my stinking boots away from my kit. No issues at all, arrived promptly and I’ve used it 3 times a week since purchase - sti... See more
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I did not receive my order and requested a refund from my bank. I then received an email asking for a review and I left a poor rating. Since then. I have had emails from Alistair informing me about... See more
I was looking forward to my NeatCleats Align+ order, but it would seem that there are delivery issues and a lack of communication to go with it. Seems strange to spend good money marketing something i... See more
Company replied
Easy to order, fast delivery, stress free experience. And what a find, brilliant for those wet dirty boots, instead of making everything in your bag disgusting, tap them off and attach to you bag on t... See more
Company details
Written by the company
Cycling shoe holder for transport and cleat alignment
Contact info
Unit 17, Brent Mill Ind Est, TQ10 9YT, South Brent, United Kingdom
- +44 1364 649100
- info@neatcleats.cc
- neatcleats.cc
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 week
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Arrived, but delayed
Ordered on a Tuesday, arrived the following Monday. Slight delay, due to Royal Mail. Son is very happy with his clips. Even threw in a helmet hook.
The product was exactly what I…
The product was exactly what I expected.
I am glad it arrived so quickly.
Thank you very much.
Everything was great from purchasing to…
Everything was great from purchasing to Delivery
Great space saving device that helps…
Great space saving device that helps keep your kit nice and organised too.
High quality products and great service!
Rugby
I bought this to hold my son’s rugby shoes. The product arrived quickly and is good quality. I thought I had done the personalization incorrectly but customer service quickly responded to assure me it was correct.
Excellent addition to my lads kit bag
Excellent addition to my lads kit bag. No more boots inside his bag making his clothes dirty.
Get these for your peloton shoes!
Got these for my husband’s and my peloton shoes which we were always tripping over. They were exactly what I was looking for. Small and minimal looking when not in use, and easy to click shoes into when in storage. I did have to use some pliers to slightly adjust them by a couple mm so my shoes could click in properly but I wasn’t bothered as they were perfect otherwise. I also msged them to check they came as a pair because I wasn’t sure from the product description and I had a very quick response. Thank you!
I ordered the wrong item
I ordered the wrong item, they are quick to respond and gave me options and i got a result I was very happy with. I ordered something new and it arrived fast! The quality was excellent, I'm very very pleased. Thank you!
Easy to use settings for the cleats…
Easy to use settings for the cleats excellent product for cyclists
Great storage solution
Excellent service again building up my shoe storage. Delivery was fast over the Christmas period, one more set needed why the come back into stock.
My son has wanted a set for rugby for…
My son has wanted a set for rugby for ages and he got some for Xmas. He loves them. Very tough and practical for his boot needs
Brilliant product very handy
Brilliant product very handy. Great customer service, issues with delivery resolved quickly by dispatching another item. Would definitely recommend
Bought the item for a present
Bought the item for a present. Asked for the item to be personalised. Arrived without the personalisation. E-mailed the company, quick response, very apologetic, dispatched a new item straightaway. Pleased with the product and service. Thanks.
Love the product and perfect customer…
Love the product and perfect customer support.
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