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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, efficiency, and friendly demeanor. Many people appreciate the reasonable and competitive pricing, noting the great value for money received. The quality of the work is frequently mentioned as outstanding, with consumers impressed by the attention to detail and the thoroughness of the jobs completed. However, some customers also noted that while the product quality was generally good, there were occasional instances where the product itself, such as specific doors, took longer to fit than expected.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, politeness,... See more

Price

Clients share positive opinions on price, consistently finding the services to be very reasonable and... See more

Product

Reviewers mention ambiguous feedback about product, with some customers expressing satisfaction with new... See more

Quality

Users describe positive interactions with quality, with many reviewers pleased with the workmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nick of Neath Window Care was professional efficient and did a quick repair to our back door which we haven't been able to use as locking mechanism had failed. As well as the above important detail... See more

Rated 5 out of 5 stars

Nick is polite and friendly, does an excellent job of measuring and fitting, and takes care to leave your house clean while he works. The windows themselves are good quality, he fitted two windows and... See more

Rated 5 out of 5 stars

Nick is great and prices are really reasonable. He is super professional and does a thorough job with care and attention to detail. I was recommended through word of mouth which is always the best w... See more

Rated 5 out of 5 stars

I ve called on Nick, Neath window care for several jobs, some bigger some smaller. He s fitted a new beautiful upvc back door, fitted new front door handle, letter box and knocker and fixed windows fo... See more


4.9

Excellent

TrustScore 5 out of 5

95 reviews

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4.9

All reviews

(95)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick, great quality work!

Randomly, my front door lock started playing up. Received a prompt visit from Nick who sorted things out in no time. It now works super smoothly. Many thanks!

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Nick!

Excellent service from Nick with our 2 new windows. Great communication and quick process from start to finish. Really happy with our new windows which look so much better than the old ones, no mess at all left behind either! Highly recommend Nick thank you!

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Fast and great quality.

Mr. Jones is a pleasant gentleman and very good at his work. His suggestion of a fan light was great and one couldn't fault him.
The job was done quickly, with little fuss and at a very reasonable price.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Front door repairs

Nick called today and sorted out a bad draft problem with our front door .
He was very polite & very helpful , definitely recommend 👌.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

New UPVC door fitted - would highly recommend!

Nick was recommended to us on a local Facebook group as we required a new door for our conservatory.
The existing door was a hatch job which was the ‘worst door he’d ever seen (I believe him), on a conservatory that has had subsidence so the existing doors and adjacent upvc were all out of line.
Nick had a quick turn around of 2weeks waiting only for a new specially fitting door to be made. Once made, Nick booked me in for the job quickly and conveniently. The job itself took longer than he had expected on the day but still Nick didn’t take any shortcuts and made sure the new door was fitted perfectly into a very awkward space. Would highly recommend Nick, he was very reasonably priced, friendly and timely and we definitely will be using him again.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Nick did a fantastic job of installing new French Doors. He was very helpful with regards to picking the doors and I'm extremely pleased with the end result.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Transformed!

Took one call, a visit and then they were ordered and installed. No hassle experience wish I’d done it years ago! 100% recommend!

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Best man for the job!

Nick was very thorough and explained each part of the process. We were given costs upfront and a time that suited us. Great work carried out, very happy. Would definitely recommend and use for any of our window/door needs in the future. Top job ✨️

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Nick is great and so are his windows

Nick is polite and friendly, does an excellent job of measuring and fitting, and takes care to leave your house clean while he works. The windows themselves are good quality, he fitted two windows and a patio door two years ago, and this week another two windows, so I am a happy repeat customer. I think his services are excellent value for money too.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Had window panes replaced

Had window panes replaced , very good communication and price for the work done. Will be using Neath window care for any future work needed!

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Very impressed! Conservatory doors were causing problems. Nick resolved the problem with a good explanation of the fault and very reasonable too!! I was super impressed and will certainly be calling upon him for future jobs. Highly recommend!!! Thank you so much Nick. 👍

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Repair window handle.

Window handle broke over Christmas and called Nick and he came out the following day.
Real nice bloke, polite and nothing to much trouble for him.
Highly recommend Nick for any job, small or big, Nicks the guy for it.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

The gentleman arrived at the time…

The gentleman arrived at the time agreed, assessed the problem then went and got the part and returned to fix the door promptly. He was very considerate and polite and such a reasonable price. I would certainly recommend him

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Nick of Neath Window Care was…

Nick of Neath Window Care was professional efficient and did a quick repair to our back door which we haven't been able to use as locking mechanism had failed.
As well as the above important detail he was more than competitively priced.
Looking forward to having more improvement work carried out in the early part of the New Year

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended for domestic doors and windows

This is the second time we’ve had work done by Neath Window Care Limited. Aside from 3 new windows, we also requested repairs to some older windows fitted by another company whose seals had stared to fail.

Both jobs were done cleanly and professionally. The fitter and his colleague were exceptionally polite, well mannered, and treated our home with respect. Work was carried out in good time and the costs were very reasonable. We were pleased to have received the same quality of service as the first time we used this company.

We highly recommend Neath Window Care Limited for your domestic windows and doors. You can be confident that you’ll receive your aftercare documentation, a fair and reasonable quote for the work, and a reliable, experienced fitter with a professional, friendly attitude who will work with you to meet your needs from start to finish.

December 11, 2025
Unprompted review

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