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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, efficiency, and friendly demeanor. Many people appreciate the reasonable and competitive pricing, noting the great value for money received. The quality of the work is frequently mentioned as outstanding, with consumers impressed by the attention to detail and the thoroughness of the jobs completed. However, some customers also noted that while the product quality was generally good, there were occasional instances where the product itself, such as specific doors, took longer to fit than expected.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, politeness,... See more

Price

Clients share positive opinions on price, consistently finding the services to be very reasonable and... See more

Product

Reviewers mention ambiguous feedback about product, with some customers expressing satisfaction with new... See more

Quality

Users describe positive interactions with quality, with many reviewers pleased with the workmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nick of Neath Window Care was professional efficient and did a quick repair to our back door which we haven't been able to use as locking mechanism had failed. As well as the above important detail... See more

Rated 5 out of 5 stars

Nick is polite and friendly, does an excellent job of measuring and fitting, and takes care to leave your house clean while he works. The windows themselves are good quality, he fitted two windows and... See more

Rated 5 out of 5 stars

Nick is great and prices are really reasonable. He is super professional and does a thorough job with care and attention to detail. I was recommended through word of mouth which is always the best w... See more

Rated 5 out of 5 stars

I ve called on Nick, Neath window care for several jobs, some bigger some smaller. He s fitted a new beautiful upvc back door, fitted new front door handle, letter box and knocker and fixed windows fo... See more


4.9

Excellent

TrustScore 5 out of 5

95 reviews

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4.9

All reviews

(95)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended, fantastic service and excellent standard of work.

Yet again another fantastic job with excellent service, cannot fault the standard of work carried out.
Had a replacement back door fitted and 2 custom made doors for my basement rooms whch have never had proper doors on them before and had some awkward opening spaces to work with, but the new doors fit perfectly and look amazing.
Highly recommended for a very professional job.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable service

I called Nick last week after reading his great reviews on here, and he called out when he said he would to check out my leaking back door. He advised that as it was an old door he needed to be sure he could get the parts he needed before quoting, he got back to me the same day to say he could and to provide a cost. He booked to come back today, did a great job at a reasonable price. He’s friendly, reliable, and knows what he is doing - I would not hesitate to recommend him.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Fantastic service!
I would highly recommend Nick, he responded quickly to my enquiry and did the hinge replacement immediately at a reasonable price👍

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

First class service.

First class service.
Nick fitted a new front door and patio door into our new home and both look fantastic.
Nick was polite, punctual and professional.
Happy to recommend him to anyone.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Nick

Great service from Nick - he responded quickly to my query, arranged a date to call and arrived on time. Was really respectful of the property and completed the job (repairing three broken window handles) quickly, to an excellent standard and at a good price. I will definitely use him again for future jobs!

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Nick sorted my broken window out quickly and efficiently for a great price. Would highly recommend - many thanks.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

A great local window professional

Nick is great and prices are really reasonable. He is super professional and does a thorough job with care and attention to detail. I was recommended through word of mouth which is always the best way for local trades. Would 100% contact Nick for future work when required.
For reference I had a window pane changed and a cat flap pvc door panel changed to a glass door panel.
Many thanks again, Ieuan.

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Super happy with Nick’s work

Nick is extremely reliable, he came when he said he would and I was grateful for him fitting me in quickly. Nick is very knowledgeable and gave me lots of really good advice. He was able to fix the issue I had with my French doors and I will definitely be calling on Nick’s skills again in the future. Would definitely recommend Nick to anyone who asks.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Nick is a star ⭐

Highly recommend this firm. If I could give more stars, I would. Nick was brilliant, he came out very quickly and mended my leaky window (and in the evening when he’d been working all day) and didn’t even charge me. Quick, polite, efficient and such a lovely guy. Will definitely use him again.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Nick was great from start to finish. I had multiple jobs completed - new back door, new panes of glass in all windows. Very quick and very professional. Most of all he is very reasonable and such a nice person to deal with. I would highly recommend. Thank you so much.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Job well done

Neath Window Care did a job for me in July and I was really pleased with the outcome. When I needed an old wooden window replacing I contacted Nick straight away. Very pleased. Good quality product, reasonable price and excellent work by Nick. I have recommended Neath Window Care to a few people.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

Nick has done several jobs for me, adjusted hinges, repaired locks and replaced glass in a window.
He always comes promptly, sorts the job out efficiently and is polite and friendly.
I would recommend this firm 100%.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Tribute to a craftsman

Nick has done several jobs for us, including replacing blown double glazing, whole window units, broken hinges and most recently a door unit with fanlight. He shows great attention to detail, works cleanly and efficiently and we recommend him highly.

January 24, 2025
Unprompted review

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