Neckermann Travel (UK) Reviews 

53
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Fantastic. Have always booked through large holiday providers previously. Issues with the large companies were never dealt with, questions never answered and made to feel silly. Though not wit... See more

Company replied

Rated 5 out of 5 stars

What an amazing holiday in Turkey with Travel Vogue and Holiday Rock. Everything worked really well including great hotel and food and drink, ab fab facilities, all the paperwork and flights and trans... See more

Company replied

Rated 5 out of 5 stars

We have just returned from a fabulous holiday in Turkey in all ultra AI with swim up room. The hotel and experience was absolutely outstanding. All was booked via Stacy and her team at Neckermann Trav... See more

Rated 1 out of 5 stars

The hotel was appalling. I complained whilst there and got absolutely no resolution and then contacted Neckermann who didn't help! They didn't help me get any compensation or recoup any of the additio... See more

Company details

  1. Travel Agency

Written by the company

Neckermann Travel is a UK-based online travel company, operating exclusively at neckermanntravel.co.uk. Our holidays are sold to UK customers only, and reviews on this page reflect the experiences of the UK business. Neckermann Travel (UK) operates independently and should not be confused with any Neckermann brands, websites or historical operators in other countries. Any reviews relating to non-UK bookings or services do not reflect the UK operation. We offer a carefully selected range of holidays - from great-value escapes to premium stays - working with trusted partners and established travel providers. All UK bookings are ATOL and ABTA protected, with dedicated customer support before, during and after travel. We focus on making holidays feel straightforward, reassuring and enjoyable - from the moment you book to the moment you return. Neckermann Travel...it’s just a feeling.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

53 reviews

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4.3

All reviews

(53)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice easy booking procedure.

First time I've used this company. It was a nice, easy and straightforward booking procedure with a pleasant and polite lady on the phone. I was also given the option to book online. The email confirmation and deposit receipt was very prompt. Very good service indeed.

July 1, 2025
Rated 5 out of 5 stars

Great customer Service and friendly

I was booking a holiday for my dad and Stacey was so friendly and helpful with all my questions, there was an issue with the website and Stacey did all the booking for me over the phone. I would highly recommend Neckermann Travel & Stacey.

June 17, 2025
Rated 5 out of 5 stars

Easy to book

Great photos of the resort and the description was very informative telling me everything I needed to know. Booking was easy and straightforward.

June 14, 2025

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