Neckermann Travel (UK) Reviews 

53
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Fantastic. Have always booked through large holiday providers previously. Issues with the large companies were never dealt with, questions never answered and made to feel silly. Though not wit... See more

Company replied

Rated 5 out of 5 stars

What an amazing holiday in Turkey with Travel Vogue and Holiday Rock. Everything worked really well including great hotel and food and drink, ab fab facilities, all the paperwork and flights and trans... See more

Company replied

Rated 5 out of 5 stars

We have just returned from a fabulous holiday in Turkey in all ultra AI with swim up room. The hotel and experience was absolutely outstanding. All was booked via Stacy and her team at Neckermann Trav... See more

Rated 1 out of 5 stars

The hotel was appalling. I complained whilst there and got absolutely no resolution and then contacted Neckermann who didn't help! They didn't help me get any compensation or recoup any of the additio... See more

Company details

  1. Travel Agency

Written by the company

Neckermann Travel is a UK-based online travel company, operating exclusively at neckermanntravel.co.uk. Our holidays are sold to UK customers only, and reviews on this page reflect the experiences of the UK business. Neckermann Travel (UK) operates independently and should not be confused with any Neckermann brands, websites or historical operators in other countries. Any reviews relating to non-UK bookings or services do not reflect the UK operation. We offer a carefully selected range of holidays - from great-value escapes to premium stays - working with trusted partners and established travel providers. All UK bookings are ATOL and ABTA protected, with dedicated customer support before, during and after travel. We focus on making holidays feel straightforward, reassuring and enjoyable - from the moment you book to the moment you return. Neckermann Travel...it’s just a feeling.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

53 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.3

All reviews

(53)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

Excellent company, we didn't need yo do anything.
Everything was sorted for us.

May 7, 2023
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Reply from Neckermann Travel (UK)

Dear Tracey,

Thank you for taking your time to leave us a review. We appreciate your feedback.

Rated 5 out of 5 stars

Great experience

Easy to book, nice people to talk to on the phone & very helpful. Had a fabulous holiday.

May 7, 2023
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Reply from Neckermann Travel (UK)

Dear Michelle,

Thank you for sharing your review with us. We truly value customer feedback as it helps us improve our services. It is nice to hear you had fabulous holiday, I hope we can welcome you back for another fabulous holiday!

Rated 5 out of 5 stars

When I emailed with an enquiry

When I emailed with an enquiry, I received a reply very quickly. The holiday was booked with no fuss or problems.

May 21, 2023
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Reply from Neckermann Travel (UK)

Thank you for sharing your feedback with us. We're glad we could help and hope to see you again soon for another holiday experience.

Rated 5 out of 5 stars

Thoroughly satisfied with the service…

Thoroughly satisfied with the service we received. Transfers were on time , both ways, and in very comfortable mini buses.

May 4, 2023
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Reply from Neckermann Travel (UK)

Dear Diana,

Thank you for sharing your review with us. We truly value customer feedback as it helps us enhance our services. It's wonderful to hear that you had a great holiday experience and we look forward to welcoming you back soon.

Rated 5 out of 5 stars

Holiday to Turkey ab fab time

What an amazing holiday in Turkey with Travel Vogue and Holiday Rock. Everything worked really well including great hotel and food and drink, ab fab facilities, all the paperwork and flights and transfer just happened like clockwork. Very supportive team from Travel Vogue, thank you, already booked again for next year!!!

May 14, 2023
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Reply from Neckermann Travel (UK)

Dear Colin,

Thank you for taking the time to leave us a review. We are delighted to hear that your holiday went smoothly and we look forward to welcoming you back next year.

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