While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We highly highly recommend Needi, they are so helpful and pay so much attention to their customers. They are our first port of call for any branded merchandise or promotional material, any request we... See more

Rated 5 out of 5 stars

Great team with great communication! We are very pleased that we have done our first customer engagement box with Needi.

Company replied

Rated 5 out of 5 stars

We value all the individuals who make up our high performing team at imag and needi helps us quickly find gifts our team genuinely love and appreciate. They take the time to tailor each gift to the... See more

Rated 2 out of 5 stars

Letterbox gift from employer. No "thank you" note or similar from employer to wish Merry Xmas so no real sentiment with the gift. Couple of bags of Spa / soap / shampoo / face cream in - hopefull... See more

Company replied

Company details

  1. Gift Shop

Written by the company

Our passion for supporting amazing local businesses and finding extraordinary gifts lead us to create needi. A thoughtful, stress-free gift-matching service that’s great for people and our planet. We're just at the very beginning of our journey and really appreciate your support and feedback to help us make needi something truly special. We exist to multiply happiness globally through meaningful and responsible gifting. Our vision is to eliminate waste from the gifting economy and support the livelihoods of independent business owners all over the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So happy with this service

So happy with this service! The matching service was quick and easy to navigate. My friend was raving about the personalised baby towel set! Highly rated and would use again.

August 30, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

So happy with the service on this site. The gift finder stool was so handy and Amy was super helpful. I found the perfect gift for my sister.
Highly recommend

August 26, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, used this when onboarding new team members and they loved their gifts!

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service - we were impressed with the professional and kind service we received from Amy and Lizzie. Excellent gift for my son Xander. Highly recommend, thank you.

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

Everyone at Needi went above and beyond…

Everyone at Needi went above and beyond to help my company with an order to thank some clients. They were extremely quick in responding to correspondence, thorough in curating the different gift sets needed for a complicated order. I will definitely be going back for future orders, I could not recommend them enough.
Great business and even better people!

July 26, 2022
Unprompted review
Rated 5 out of 5 stars

We value all the individuals who make…

We value all the individuals who make up our high performing team at imag and needi helps us quickly find gifts our team genuinely love and appreciate.
They take the time to tailor each gift to the huge variety of tastes and interests within our team.
Amazing service and fabulous gifts! I’ve even started using them for personal occasions coming up!!! Incredible service xxx

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

I am seriously blown away by the speed…

I am seriously blown away by the speed of the response from both Lizzie & Lou. My order was literally designed and posted within 24 hours notice. I am totally in love with the gift that has been put together for a client of mine. Please look no further these ladies cannot do enough to help you by creating the perfect gift.
Thank you both so much.
Lisa x

May 13, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing company and lovely team!

Lizzie and the team are so incredibly helpful! A lot of my role involves buying gifts for clients and with the personal gifting service I can gift amazing presents within my budgets with ease. I use them on almost a daily basis now.

I would recommend the company to anybody!

May 9, 2022
Unprompted review
Rated 5 out of 5 stars

I've been both the recepient and the…

I've been both the recepient and the buyer of gifts through this website, it has great ideas for presents I'd never have thought of, Ive bought a book subscription which was great, and received a 3 month wine tasting subscription which was even better. Will aim to use it several times a year 👌🏻

April 24, 2022
Unprompted review
Rated 5 out of 5 stars

Needi is my new go-to when I need to…

Needi is my new go-to when I need to send a gift - I love how unique their offering is, and also that I can buy personalised gifts for my friends too 🥰 they feel like a big business but with all the small details!

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

Love it! Top quality & easy ordering

I purchased a jewellery box and beautiful handmade candle for a friend from Needi. The website was super easy to use and the communication regarding my orders dispatch/tracking was fantastic. She loved her gifts and it felt SOO much more special buying from small independent businesses! Thanks Needi

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Needi is absolutely brilliant, specialised gifts and everything you need for the perfect gift. I would definitely use again.

April 15, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look