We highly highly recommend Needi, they are so helpful and pay so much attention to their customers. They are our first port of call for any branded merchandise or promotional material, any request we... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great team with great communication! We are very pleased that we have done our first customer engagement box with Needi.
Company replied
We value all the individuals who make up our high performing team at imag and needi helps us quickly find gifts our team genuinely love and appreciate. They take the time to tailor each gift to the... See more
Letterbox gift from employer. No "thank you" note or similar from employer to wish Merry Xmas so no real sentiment with the gift. Couple of bags of Spa / soap / shampoo / face cream in - hopefull... See more
Company replied
Company details
Written by the company
Our passion for supporting amazing local businesses and finding extraordinary gifts lead us to create needi. A thoughtful, stress-free gift-matching service that’s great for people and our planet. We're just at the very beginning of our journey and really appreciate your support and feedback to help us make needi something truly special. We exist to multiply happiness globally through meaningful and responsible gifting. Our vision is to eliminate waste from the gifting economy and support the livelihoods of independent business owners all over the world.
Contact info
5 Piccadilly Place, M1 3BR, Manchester, United Kingdom
- lizzie.scholes@needi.co.uk
- needi.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Support small business…
I was looking for a cost effective (cheap!) Mother’s Day gift but I wanted to support a small business. I filtered the needi Mother’s Day collection ‘low to high price’ and found some amazing options. I ended up buying 2 gifts! My MIL loved her prezzie. Can’t wait to shop again.
Brilliant service from start to finish
Brilliant service from start to finish! I used to hate shopping for the Mrs but Needi has made it so easy! Effortless, quality shopping experience!
I’ll be back again soon!
A Superb Service
I was struggling to think of a thoughtful present for my friend who had just bought their first house. From beginning to end the gift matching service with Needi was so simple and easy to use. The recommendations were superb and most importantly, my friend loved her gift!
Excellent Gifting Website!
I came across Needi whilst looking to buy a birthday gift. The service and choices were excellent, the gift matching service helped me pick the perfect gift without having to trawl through lots of pages. It’s also great that every gift option comes from an independent business!
Couldn’t recommend more, will definitely be using them again!
i LOVE needi
i LOVE needi! Helped me so much when looking for a gift for Mother's Day this year. Will 100% be using it again.
Amazing gift buying service
What an innovative service!
This was fantastic; their system is set up so that you can personalise the gift to the person you're buying for. I loved that the options for gifts are unique to those receiving.
I also love that I'm supporting smaller, more independently ran businesses - rather than faceless companies.
Will use again!
My mind always seems to go blank when…
My mind always seems to go blank when it comes to getting original presents for loved ones- Needi came up with some great suggestions and took so much worry and hassle out of the process. A great platform.
Brownie gift
I used needi to get my husband something to celebrate starting his new job. I used the gift matching service and bought him some delicious brownies! They didn’t last long! Will be using again!
Catherine
What a great find!
What a great find!! I’ve been trawling through Websites to find a suitable gift for my friend but really wanted to use a local company. I found a perfect plant propagation kit which my friend will love!! So unusual and something I would never have thought of!! Thank you!!!
Faultless service
I have used Needi on a couple of occasions now for Christmas and special birthdays. The service has always been excellent and the gifts have been described as perfect by the recipients
Such a great shopping website
Such a great shopping website, especially when running out of ideas for fussy friends and those who already have it all! Some great gifting inspiration and great customer service too!
Needi, the perfect gift experience!
We used Needi recently for our Xmas corporate boxes and it was definitely the right decision. From the moment we spoke to Steph, she worked closely with some of the Needi merchants to put together the perfect package and our clients were absolutely delighted with their presents. I would highly recommend to anybody looking for personal or corporate gifts.
Excellent website with plenty of gifts…
Excellent website with plenty of gifts to suit everybody! The gift matching service I find extremely helpful with suggestions that save me a lot of time while finding the perfect gift. Highly recommended to my friends and family.
Needi is my absolute go-to for gifts!
Needi is my absolute go-to for gifts! What was once a stressful situation is now such an enjoyable experience, choosing gifts now makes me feel so good using Needi! No more overwhelm of not knowing what to pick or wasting money on unwanted items! I use their gift matching service every time and my family and friends are loving everything they revive, especially the personalised gifts for that extra special touch! Thank you Needi for making life so much easier 💕
Valentine’s present
I bought a valentines present for my girlfriend and was really happy with it! I wasn’t sure what to get her so I used the gift matching service to decide. I’ve recommended the website to my friends!
The perfect gifting service
The perfect gifting service, simple, quick and easy to use! Can’t wait to use again for Mother’s Day. Thanks needi x
Brought a Christmas present for a…
Brought a Christmas present for a family member! Was lovely they loved it
I had a great customer service/…
I had a great customer service/ personal shopping experience given by Needi on their matching service while finding the perfect gift, I would really recommend them to family and friends!
The gift matching service was both helpful & innovative!!!
The gift matching service was both helpful and innovative, suggesting tailored gifts which matched my boyfriend perfectly!! loved knowing more about the merchants and their story, great feeling to use a more ethical online marketplace!!!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








