Neil James Media Reviews 

58
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The photos are absolutely beautiful. Neil was professional, friendly, and incredibly understanding throughout our wedding day. He made sure to capture every important moment from the best angles, and... See more

Company replied

Rated 5 out of 5 stars

What an incredible experience! Neil, you were fabulous from the get-go. Thank you so much for attending our event and capturing all those special moments. Fantastic communications throughout the run-... See more

Company replied

Rated 5 out of 5 stars

Neil kindly did our family/newborn shoot following the arrival of our son. He was highly professional and very friendly. He worked well with our 3 children especially the awkward 4 year old who decid... See more

Company replied

Rated 5 out of 5 stars

Neil captured the love and respect held for my father at his recent funeral. He was discreet at all times. As he was a World War II & Normandy Veteran we were honoured to have Standard Bearers rep... See more

Company replied

Company details

  1. Photographer
  2. Advertising Photographer
  3. Aerial Photographer
  4. Film and Video Producer
  5. Film Production Company
  6. Wedding Photographer

Written by the company

I offer a friendly and professional range of personalised media services, including wedding videography, wedding photography, property photography, promotional videos, portraits, family photoshoots, pet photography and drone captures. I use the latest cameras, drones, lighting, and audio equipment to ensure your special event is perfectly captured with high-quality photography and/or video. I have small studio space in Thetford suitable for family or solo portraits. Please visit my website to see all my services. Feel free to contact me for a no-obligation quote. If you have a bespoke project in mind and would like to discuss it in detail, please do get in touch. I look forward to hearing from you. Best regards, Neil Thetford, Norfolk based, I cover the whole of East Anglia and am happy to quote for projects further afield.


Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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4.8

All reviews

(58)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

The photos are absolutely beautiful

The photos are absolutely beautiful. Neil was professional, friendly, and incredibly understanding throughout our wedding day. He made sure to capture every important moment from the best angles, and the results exceeded our expectations. We’re so glad we chose him as our photographer and wouldn’t hesitate to recommend his services to anyone looking for someone who genuinely cares about preserving those special memories.

June 27, 2026
Unprompted review
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Reply from Neil James Media

Thank you so much for your kind review Mr & Mrs Chard!

I am delighted to hear that you are happy with your wedding photos, it was truly a pleasure to be a part of your special day.

Thanks again and best wishes to you both,
Neil

Rated 5 out of 5 stars

What an incredible experience!

What an incredible experience!
Neil, you were fabulous from the get-go. Thank you so much for attending our event and capturing all those special moments. Fantastic communications throughout the run-up to the event, organised and highly talented at your craft and we're thrilled with the results. Would highly recommend!!!

June 13, 2026
Unprompted review
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Reply from Neil James Media

Hi Nia,

Thank you so much for your wonderful review! I had such a blast at the event, and I’m absolutely thrilled to hear that you love how the photos turned out.

It was a real pleasure working with you all, and I’d love the opportunity to capture more events for you in the future!
Best wishes,
Neil

Rated 5 out of 5 stars

Fantastic photography- stress free experience.

Neil was very good at getting back to me within a timely manner, was upfront with the costs and was super flexible and made every effort to help us with our photoshoot being that we had one member of our family in a wheelchair and helped us to have the best photoshoot with beautiful scenery. We have to also thank centre parcs for accommodating this, they allowed Neil to come in to take the photos giving that this would be the best option for our family and just made the whole experience much less stressful and kept the family at ease. Neil listened to what we wanted from the photos and absolutely smashed it leaving us with loads of photos with very high quality. We are so happy with the outcome and extremely grateful this was able to take place. Thanks Neil, we will definitely book you again if we are in the area.

May 14, 2026
Unprompted review
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Reply from Neil James Media

Hi Colette,

Thank you so much for the wonderful review! It was such a pleasure meeting you and your family at Center Parcs, Elveden. I am truly delighted to hear that you were happy with the photos and the overall experience of booking your photoshoot.

Thank you again,
Neil

Rated 5 out of 5 stars

Great Service, amazing results at a very reasonable cost.

Neil arrived with a very relaxed but very professional attitude putting everyone at ease and setting up discreetly. The end result was amazing, we are so happy with his service at a very reasonable price! Would 100% recommend.

March 20, 2026
Unprompted review
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Reply from Neil James Media

Hi Jane, It was an honor to capture your wedding ceremony at Heath Court Hotel, Newmarket.

Thank you so much for your kind review.
I am thrilled to hear that you are happy with the video and photos!

Best wishes to you and Chris for the future.
Thank you again, Neil

Rated 5 out of 5 stars

Superb School Shots

We recently had the pleasure of working with Neil James Media to capture drone footage of our school, and the entire experience was outstanding from start to finish.
Communication was excellent throughout — clear, prompt, and professional. Neil provided detailed risk assessments, ensuring everything was safe, compliant, and well organised, which gave us complete peace of mind.
On the day, he was adaptable, easy to work with, and more than happy to take on the challenge of capturing unique angles and creative shots. The footage he produced is absolutely incredible — such a fresh and dynamic perspective of our school that we simply couldn’t have achieved otherwise.
The whole process was smooth, efficient, and brilliantly organised. Most importantly, the children were fascinated watching the drone in action — it was such an exciting experience for them!
We are absolutely thrilled with the final footage and can’t wait to welcome him back again soon to capture even more. We would thoroughly recommend Neil James Media to anyone looking for high-quality, professional drone videography.

February 9, 2026
Unprompted review
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Reply from Neil James Media

Hi Rachel,

Thank you very much for leaving such a lovely and detailed review.

It was great fun working with you all, and I am so glad everyone enjoyed the experience.

Looking forward to the next project!

Thanks again,
Neil

Rated 5 out of 5 stars

I reached out to this company to ask if…

I reached out to this company to ask if they worked on restoring old photos. My partner lost his mum and i wanted him to have a nicer picture. It was such a quick turnaround and amazing edits. My partner was speechless, so thank you so much.

December 8, 2025
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Reply from Neil James Media

Hi Becky,

Thank you so much for leaving such a wonderful review.

I am genuinely glad that I was able to help you and that your partner was so pleased with the result of the photo restoration.

Best wishes,
Neil

Rated 5 out of 5 stars

The most amazing wedding videographer we could of wished for!

We feel so lucky to of been recommended Neil for our wedding videography back in August. The whole experience was smooth and friendly. He was extremely thorough on the day making sure every aspect we wanted was captured was executed and he went above and beyond with this and gave us the most amazing shots of us that we will treasure for the rest of our lives. He was punctual and on time to the venue (which counts for everything!) and all our guests were singing his praises. The end result was a truly beautiful feature length video with our choice of backing music, an amazing highlights video that captures the every essence of the day, and photo stills from the video which we appreciate more than words can say - just to have those alongside the video is just incredible and Neil knew how important that was to us on the day so thankyou so much 🤍 We can’t wait to have another reason to use Neil again! Don’t hesitate and get him booked you be so pleased you did!

August 16, 2025
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Reply from Neil James Media

Wow Charlene, thank you so much for this amazing review!! It truly means a lot to me.

You had such a beautiful wedding day at The Jockey Club Rooms, and it was an honour to capture it for you and Carl.

Best of wishes to you both,
Neil

Rated 5 out of 5 stars

Amazing

Neil makes the whole experience so relaxed and comfortable, even for those who don’t usually enjoy having their photo taken. The mini Christmas photoshoot images are so professional and lovely. He’s a highly recommended photographer for any occasion!

October 17, 2025
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Reply from Neil James Media

Thank you so much for the wonderful 5-star review Violina! Your kind words are truly appreciated.

I am delighted to hear that you felt comfortable and relaxed during the shoot and that you love the mini Christmas photoshoot images. I am also glad you enjoyed your second photoshoot experience with me.

Thank you again,
Neil

Rated 5 out of 5 stars

Christmas mini photo shoot

We used Neil’s to photograph our family moments in the past and he’s always done such a superb job! When I saw the Christmas shoots I couldn’t resist. Neil is a friendly and professional photographer. He makes the shoots feel fun which is important with children lol. Thank you again Neil. We love the photos x

November 8, 2025
Unprompted review
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Reply from Neil James Media

Thank you so much for the wonderful 5-star review Christina and for booking your Christmas photoshoot with me! It is always a pleasure to photograph your family moments.

I'm glad to hear you found the shoot fun and professional—making the experience enjoyable for the children is definitely a priority! I am so happy you love the photos.

Best wishes,
Neil

Rated 5 out of 5 stars

Neil was a pleasure to work with

Neil was a pleasure to work with, made us feel at ease and really interacted with our son to make it fun for him too. As we had a family shoot in the middle of the woods in November. He really caught the colours well and had our images back super quick.

November 2, 2025
Unprompted review
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Reply from Neil James Media

Thanks for the lovely review Ceri. It was a fun autumnal photo shoot and I'm glad you were pleased. Best wishes, Neil

Rated 5 out of 5 stars

Funeral of Veteran

Neil captured the love and respect held for my father at his recent funeral. He was discreet at all times.
As he was a World War II & Normandy Veteran we were honoured to have Standard Bearers representing the Merchant Navy, RBL and Normandy Veterans Association.
We didn't want to look back on the day and have blurred memories due to grief, so we entrusted Neil.
The photography we have is respectful and poignant and will help us to remember how much he was loved and of our pride and love for him.

October 10, 2025
Unprompted review
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Reply from Neil James Media

Thank you for trusting me to capture such an important day for you and your family. I truly appreciate you taking the time to write such a wonderful review.

Best wishes,
Neil

Rated 5 out of 5 stars

Neil is your man

We chose Neil specifically because of his video guestbook service, and it was hands down the most valuable decision we made. After the recent passing of my mother, having a way for our loved ones to leave personal, heartfelt messages for us became the most important element of our day, and we are so excited to see the footage.

Throughout the wedding day, he was impeccably punctual and professional. My husband and I are not naturally comfortable being filmed or photographed, but he made the process so easy and truly painless. He was discreet, guided us gently when needed, and allowed us to simply enjoy our day.

We were so excited for all the wedding footage, but we were even more eager to receive the priceless messages our guests left for us via the guestbook. This unique service provided a meaningful way to capture the emotions of the day in a way that photographs never could. If you are looking for a highly professional videographer who offers an unforgettable, meaningful element to your wedding, we cannot recommend him enough

September 13, 2025
Unprompted review
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Reply from Neil James Media

Thank you very much for taking the time to write this wonderful review Jess & Sean! Thank you for the booking and allowing me to capture your gorgeous wedding day at Hockwold Hall!

Best wishes, Neil

Rated 5 out of 5 stars

Professional and inclusive

Professional and inclusive, my grandson is autistic and non verbal but nothing was to much trouble. The photos are lovely and capture him perfectly.

October 11, 2025
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Reply from Neil James Media

Thank you Sally for this review and the Christmas Mini Photo Shoot booking. I'm so glad you all enjoyed it and we got some great photos. Thank you again, Neil

Rated 5 out of 5 stars

Absolutely amazing photos

Absolutely amazing photos! Neil was very accommodating, helpful and professional. He helped with anything we needed and above all took great photos and captured the day the way we wanted. Highly recommended.

July 12, 2025
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Reply from Neil James Media

Thank you very much Mr & Mrs Middleditch for letting me capture your wedding day and this review!! It was such a fabulous day! Best wishes, Neil

Rated 5 out of 5 stars

Neil was attentive and great and…

Neil was attentive and great and guiding us on how we envisioned our photos to be. Patient and all round a great asset to our day and forever photos.

Communication was paramount as I’d left it slightly later than I hoped to book a wedding photographer, however this was not an issue and we set a test shoot up for a couple of weeks after the first initial email was sent.

Having 60 guest of an age span variety 1 year -95 years - was no mean feat ! Yet Neil still managed to gain everyone’s attention and some of the most cherished pictures we will be forever grateful for.

Thank you Neil.

June 23, 2025
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Reply from Neil James Media

Wow!! That's an amazing review Holly, thank you so much! Best wishes to you and Nathan. Thank you again, Neil

Rated 5 out of 5 stars

Our newborn/family shoot

Neil kindly did our family/newborn shoot following the arrival of our son. He was highly professional and very friendly. He worked well with our 3 children especially the awkward 4 year old who decided part way through she was done lol. The quality of the photos we’ve received were outstanding. Highly recommend you book with him!

May 3, 2025
Unprompted review
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Reply from Neil James Media

Thank you very much Carl! I'm glad you were pleased with your photos, thank you again, Neil.

Rated 5 out of 5 stars

Family photo shoot …

Thanks for a great shoot ,professional and a nice relax vibe ,this was our first family shoot so thank you for hosting us all

April 5, 2025
Unprompted review
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Reply from Neil James Media

Thank you very much for the review Trevor, I'm glad you all enjoyed it. Best wishes, Neil

Rated 5 out of 5 stars

Great Experience, Great Photos

Neil's communication was fast and efficient.
he was also very accommodating as had a distance to travel for the photoshoot.
This was a 60th Birthday gift and was enjoyed thoroughly by all parties involved and the pictures were great, Overall a great experience.

February 21, 2025
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Reply from Neil James Media

Thank you so much for this Daniel. That's great to hear and I'm glad everyone enjoyed themselves & the photos. Best wishes to you all, Neil

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Especially for a first couple photoshoot and if you are generally not an on camera person. Neil puts your at ease and encourages you to do your own thing as well as giving you ideas. The outcome was beautiful my partner going back to him in a week

February 23, 2025
Unprompted review
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Reply from Neil James Media

Thank you very much for this brilliant review Stephanie. I'm glad you both enjoyed it and were pleased with the photos. Thanks again and best wishes, Neil

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