The photos are absolutely beautiful. Neil was professional, friendly, and incredibly understanding throughout our wedding day. He made sure to capture every important moment from the best angles, and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The photos are absolutely beautiful. Neil was professional, friendly, and incredibly understanding throughout our wedding day. He made sure to capture every important moment from the best angles, and... See more
Company replied
What an incredible experience! Neil, you were fabulous from the get-go. Thank you so much for attending our event and capturing all those special moments. Fantastic communications throughout the run-... See more
Company replied
Neil kindly did our family/newborn shoot following the arrival of our son. He was highly professional and very friendly. He worked well with our 3 children especially the awkward 4 year old who decid... See more
Company replied
Neil captured the love and respect held for my father at his recent funeral. He was discreet at all times. As he was a World War II & Normandy Veteran we were honoured to have Standard Bearers rep... See more
Company replied
I offer a friendly and professional range of personalised media services, including wedding videography, wedding photography, property photography, promotional videos, portraits, family photoshoots, pet photography and drone captures. I use the latest cameras, drones, lighting, and audio equipment to ensure your special event is perfectly captured with high-quality photography and/or video. I have small studio space in Thetford suitable for family or solo portraits. Please visit my website to see all my services. Feel free to contact me for a no-obligation quote. If you have a bespoke project in mind and would like to discuss it in detail, please do get in touch. I look forward to hearing from you. Best regards, Neil Thetford, Norfolk based, I cover the whole of East Anglia and am happy to quote for projects further afield.
90 Redgate, IP24 2HB, Thetford, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had a photo shoot for Christmas, to get some pictures of the grandkids for my mum. 5 children and a newborn... its safe to say it was a challenge. But both Neil and Emma were so patient, great with the kids and friendly. The pictures were beautiful and really captured each of the childrens personalities. Would most definitely recommend.

Reply from Neil James Media
Absolutely wonderful experience! Highly reccomend 👌😁

Reply from Neil James Media
He did a compilation of music for my funeral. On time, reasonable price and exactly as I wanted.

Reply from Neil James Media
Neil is the videographer you need on a wedding day! He recently did a promotional video for my hair and makeup services and captured me in action beautifully. Very professional and would highly recommend to any of my brides to be!

Reply from Neil James Media
Neil was great and kept the children entertained throughout. Had great scene sets and asked us if we had any other requests for photos- e.g mum, dad and newborn. On booking, I added that we have two children and a newborn. On arrival, a set up was ready for a newborn shot which I absolutely love the print for! Would definitely use Neil again! Thank you for our lovely photos, our first Christmas as a family of five and we forever have the photos to look at in our home to remember. 10/10

Reply from Neil James Media
I brought one of Neil’s fantastic photos as a gift for my husband. His online shop was easy to use with fast delivery. Neil’s art store hosts a fabulous collection of unique images, there are some superb local views and some really special astrophotography. Neil’s digital images are high quality and very reasonably priced, buying an image is a great way to support a local photographer.

Reply from Neil James Media
We've worked with Neil for a number of years - the quality of his work is excellent and we've been delighted to feature his images on our front cover and inside About Thetford magazine numerous times. Neil is fabulous to work with, his professionalism and photographs are first class. His passion for getting the best shot is infectious, and he delivers above and beyond each time we've given him a brief. We would recommend Neil to anyone looking for video/ photography.

Reply from Neil James Media
Very Professional and friendly service with an eye for detail, would highly recommend.

Reply from Neil James Media
I purchased a print from Neil's website and it's absolutely beautiful! The print quality is amazing and it looks even better now that I have it framed and up on the wall! The only problem with it was making the decision on which one to choose!! So many beautiful and creative photos on there. Super friendly customer service and fast responses from Neil too. Thank you!

Reply from Neil James Media
I've had the pleasure of working with Neil on a few occasions now and each time Neil has successfully taken my thoughts and put them in to video. He's a true professional.
Neil goes above and beyond to get each angle, capture the perfect lighting and is great at directing.
I wouldn't go anywhere else for and photo or videography work.

Reply from Neil James Media
Neil has worked with us at Leaping Hare on a wide variety of projects and is simply a joy and definitely considered as apart of our team. Knowledgeable, professional, friendly, patient and kind, Neil is someone that takes great pride in what he does and clearly loves it too as it shines bright in the work he produces. I never hesitate in recommending Neil, whether it's photography, film making - including drone, discos - 100% reliable and 'get's it'.

Reply from Neil James Media
Neil did a 40th birthday shoot with us, really pleased with the shots produced and Neil's professional attitude to 80 members of the team to direct!
Thank you :)

Reply from Neil James Media
Neil produced some incredible video footage and drone stills. Would highly recommend!

Reply from Neil James Media
Neil is a pleasure to work with. Alongside his professionalism, his creativity is top-notch. The quality of photography I received was amazing. I will be utilizing Neil’s photography expertise in the future and look forward to it!

Reply from Neil James Media
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.