Nelson Myatt Reviews 178

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and efficient communication, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the quick response times and the clear explanations provided throughout various processes. The service provided is often described as efficient and smooth, with consumers appreciating being kept informed at every step. However, some people were dissatisfied with the service, mentioning that they felt they were constantly chasing for updates and encountered numerous mistakes that needed correction.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and professionalism.... See more

Response time

Reviewers express satisfaction with response times. Customers consistently highlight the quick and efficient... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers highlight the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can highly recommend Nelson Myatt, Elisha Roberts in particular. Elisha handled the conveyancing on my recent property sale and purchase. From start to finish it was handled with professionalism... See more

Company replied

Rated 5 out of 5 stars

NM were very helpful, communicative and guiding in the sale of our property. We used NM to purchase the property just over 8 years previously and returned for their services for the sale because of th... See more

Rated 5 out of 5 stars

Nelson Myatt was my solicitor for purchasing my new home and the sale of my old one. From start to finish the communication received from Ann-Marie was excellent, everything was explained to me and... See more

Company replied

Rated 5 out of 5 stars

Jude is fantastic - very proactive, conscientious, diligent, approachable and helpful. We never had to wait long for a response, we were always kept up to date, and we were given the odd friendly nudg... See more


Company details

  1. Legal Services
  2. Conveyancer
  3. Divorce Lawyer
  4. Family Law Attorney
  5. Law Firm
  6. Personal Injury Attorney

Written by the company

Nelson Myatt Solicitors is a modern, client-focused law firm based in Llandudno Junction, North Wales. Established in 2014 and incorporated as a limited company in 2023, the firm has built a strong reputation for delivering practical, efficient, and personable legal services. We combine specialist expertise with a commitment to clear communication and exceptional client care. Our team provides legal support across several core areas, including residential and commercial conveyancing, wills and estate planning, probate, family, litigation, employment, landlord & tennant and business services. We act for private individuals, families, and businesses throughout Wales and beyond, offering a streamlined and accessible service supported by robust case management technology. Nelson Myatt has grown consistently year on year, earning recognition such as the Conwy Small Business of the Year award. Our ethos is simple: to provide high-quality legal advice with integrity, transparency, and a genuine focus on client experience. Whether you are buying a home, planning for the future, or seeking legal support for your business, we aim to make the process straightforward and stress-free.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

178 reviews

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Replied to 75% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A very pragmatic

A very pragmatic, efficient service, whilst showing great empathy on our own personal requirements and needs, albeit ours had been a litigation matter, we found both Andrew Nelson and Caitlin Farr to have excellent knowledge, empathy, very straight talkers, whilst being realistic at all times with reasonable fees,
We would not hesitate in using this firm again if ever required,
Definitely highly recommended.

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

my divorce

The service I received from Andrew during the whole divorce process was always professional and helpful, and more importantly he helped me personally during this difficult time.

June 12, 2023
Rated 3 out of 5 stars

Not overly impressed

Not overly impressed. After having to provide ID for my wife and I, and knowing the urgency, the details were still not passed through to a colleague sat in their very same office for a while, and I had to chase to progress the work.

May 14, 2023
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Reply from Nelson Myatt

Thank you for taking the time to leave a review. I have investigated your comments and found that indeed an email was unfortunately overlooked. I can only apologise for this as it was a genuine oversight. We will be reviewing to see if there is any further measures we can take to avoid this happening again. We do take a great pride in our service and I note that you are not actually complaining about the work done and I trust that this was completed satisfactorily.

Rated 5 out of 5 stars

Great communication throughout

Great communication throughout, explained a difficult situation in easy terms for understanding and a general smooth well tested approach.

April 25, 2023
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Reply from Nelson Myatt

Thank you for your review, glad we were able to help

Rated 5 out of 5 stars

Conveyancing par excellence!

After doing a great job with the conveyancing of our first property, we turned to Nelson Myatt again for the purchase of our second property. This one had some tricky land registry issues that initially seemed impossibly difficult, but thanks to their experience and diligent work with the searches, we were able to find a solution. Despite a lengthy period between getting an offer accepted and resolving the land registry issues, Nelson Myatt kept on chasing the sellers for answers and could not have been more helpful and encouraging throughout and finally we achieved a successful purchase in the end thanks to them!

April 24, 2023
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Reply from Nelson Myatt

Thank you so much for your excellent review, much appreciated.

Rated 5 out of 5 stars

First class solicitors

Super efficient, Emma was so on the case we completed in less than 10 days will never use anyone else highly recommend.

April 17, 2023
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Reply from Nelson Myatt

Thank you so much for taking the time to leave us a great review. Enjoy your new home.

Rated 5 out of 5 stars

So glad that Nelson Myatt were recommended

So glad that Nelson Myatt were recommended to me.
My solicitor was Claire Myatt and she was extremely professional but also friendly and approachable.
A family member became very ill during my house selling process, so knowing that Claire was aware of my situation and taking care of everything so thoroughly took away a huge amount of worry for me.
Without doubt the best solicitors i have ever used.

March 30, 2023
Unprompted review
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Reply from Nelson Myatt

Thank you for taking the time to leave this review, it means a lot to Claire and the whole team.

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