Nelson Myatt Reviews 178

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and efficient communication, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the quick response times and the clear explanations provided throughout various processes. The service provided is often described as efficient and smooth, with consumers appreciating being kept informed at every step. However, some people were dissatisfied with the service, mentioning that they felt they were constantly chasing for updates and encountered numerous mistakes that needed correction.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and professionalism.... See more

Response time

Reviewers express satisfaction with response times. Customers consistently highlight the quick and efficient... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers highlight the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can highly recommend Nelson Myatt, Elisha Roberts in particular. Elisha handled the conveyancing on my recent property sale and purchase. From start to finish it was handled with professionalism... See more

Company replied

Rated 5 out of 5 stars

NM were very helpful, communicative and guiding in the sale of our property. We used NM to purchase the property just over 8 years previously and returned for their services for the sale because of th... See more

Rated 5 out of 5 stars

Nelson Myatt was my solicitor for purchasing my new home and the sale of my old one. From start to finish the communication received from Ann-Marie was excellent, everything was explained to me and... See more

Company replied

Rated 5 out of 5 stars

Jude is fantastic - very proactive, conscientious, diligent, approachable and helpful. We never had to wait long for a response, we were always kept up to date, and we were given the odd friendly nudg... See more


Company details

  1. Legal Services
  2. Conveyancer
  3. Divorce Lawyer
  4. Family Law Attorney
  5. Law Firm
  6. Personal Injury Attorney

Written by the company

Nelson Myatt Solicitors is a modern, client-focused law firm based in Llandudno Junction, North Wales. Established in 2014 and incorporated as a limited company in 2023, the firm has built a strong reputation for delivering practical, efficient, and personable legal services. We combine specialist expertise with a commitment to clear communication and exceptional client care. Our team provides legal support across several core areas, including residential and commercial conveyancing, wills and estate planning, probate, family, litigation, employment, landlord & tennant and business services. We act for private individuals, families, and businesses throughout Wales and beyond, offering a streamlined and accessible service supported by robust case management technology. Nelson Myatt has grown consistently year on year, earning recognition such as the Conwy Small Business of the Year award. Our ethos is simple: to provide high-quality legal advice with integrity, transparency, and a genuine focus on client experience. Whether you are buying a home, planning for the future, or seeking legal support for your business, we aim to make the process straightforward and stress-free.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

178 reviews

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Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Conveyancing Solicitors that care about its clients.

I have used NM for all of my property sale and purchase conveyancing for the last 10 years and have been extremely satisfied with all those transactions. They are expedient, efficient and very communicative during each of the stages. . They get the job done without delay. I would highly recommend NM for efficiency and peace of mind.

February 23, 2023
Rated 5 out of 5 stars

Mr Sam Highcock at Nelson…

I dealt with Mr Sam Highcock at Nelson Myatt. It was a first class service. Quick and easy everything explained.
I would highly recommend this company. B Ebdon

February 27, 2023
Unprompted review
Rated 5 out of 5 stars

Pragmatic useable advice

Pragmatic useable advice, and surprisingly prompt responses from Andrew - often within the hour whereas my wife’s divorce lawyer appeared to work to timescales of days and weeks. The billings were also moderate, as I feared that our frequent exchanges of emails would run up a far higher overall fee.

February 7, 2023
Rated 5 out of 5 stars

Claire and staff were brilliant

Claire and staff were brilliant, kept us in the loop always, good communication via email, phone and in person. Highly recommend

January 20, 2023
Unprompted review
Nelson Myatt logo

Reply from Nelson Myatt

Thank you for taking the time to leave us a review Sarah, we do appreciate it.

Rated 5 out of 5 stars

Outstanding service received

Samuel at Nelson and Myatt provided an outstanding legal service to my husband and I in selling and buying property.

To say our buying and selling experience was difficult (due to one thing and another) would be an understatement. However, Samuel made it so much easier, communication was exceptional and nothing was ever too much trouble. Samuel provided valuable, honest and empathetic advise throughout the whole process. We cannot recommend Samuel at Nelson and Myatt enough.

Thank you!!

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

Good Service from Nelson Myatt

Good communication, responses prompt, helpful and professional. Nelson Myatt dealt with our sometimes complicated sale and purchase really well and worked to fit in with dates specified. Nice people, everything was generally done online (which helped). It is also down to the customer to keep all the plates spinning as well, which we did and it paid off. Would recommend Nelson Myatt. They did a great job for a fair price, where other local conveyancers failed.

August 17, 2022
Rated 5 out of 5 stars

Legal advice and support regarding a tenancy

Very professional and very helpful advice and support provided by Caitlin and Nia from initial contact to completion of work. Also appreciated being contacted after the work had been completed to check if the process had worked as expected or whether any further help was needed

September 8, 2022

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