nemo Reviews 339

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge and helpfulness, making the planning process smooth and enjoyable. People frequently highlight the outstanding service, noting that every detail of their holidays, including logistics and transfers, was meticulously planned and executed, leading to seamless and stress-free experiences. Reviewers are particularly impressed with the choice of locations and accommodations, often describing them as incredible and perfectly suited to their desires. The booking process is also frequently mentioned as being easy and efficient, with the team truly listening to individual preferences and delivering tailored itineraries that exceed expectations.

What people talk about most

Holidays

Reviewers highlight positive aspects of holidays, with many customers praising the seamless planning process... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

Service

Reviewers mention positive feedback about service, highlighting the personalized and tailored approach from... See more

Location

Customers had positive experiences with location, praising the thoughtfully chosen destinations and amazing... See more

Booking process

Clients share positive opinions on the booking process. Many reviewers found the planning and booking process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked a last minute South Africa adventure to Cape Town and safari in Kruger with Nemo and the whole trip was executed with tailored precision and attention to detail despite the extreme short noti... See more

Rated 5 out of 5 stars

Nemo organised us an absolutely amazing holiday in Kenya and Pemba. They helped us narrow down what we wanted to do with our time and found us two perfect places which suited us. The organisation, l... See more

Rated 5 out of 5 stars

From the very beginning, the team was fantastic in helping us curate our dream honeymoon. Christabelle, our primary point of contact, was incredible—she truly left no stone unturned to ensure every de... See more

Rated 5 out of 5 stars

We booked our honeymoon to South Africa and Mauritius through Nemo, and it was truly the trip of a lifetime! Every part of the journey was perfectly planned, from start to finish. The 3-day safar... See more


Company details

  1. Travel Agency
  2. Boutique Hotel
  3. Cultural Tours Provider
  4. Luxury Hotel
  5. Tour Operator

About nemo

Written by the company

Extraordinary trips for life's big moments

Hero-Wordmark-Dark-Green

It starts with your travel goals. We listen. Then we collaborate, not dictate. This subtle shift allows our experts to create an itinerary as unique as you are.

New-H1-Image-2 Explore our world
1
Built for modern travellers.
By blending tech with global travel expertise, we give you choice, control and confidence.

5
Your perfect itinerary.
Your expert listens to your travel goals and budget, using their insider knowledge to plan the perfect itinerary with you.

2
A carefully curated portfolio.
We take time to handpick every hotel and experience, guaranteeing quality.

3
Honeymoon gifting page.
Friends and family can contribute to your big trip via our platform... perfect for room upgrades and extra experiences.

4
Elevating your trip.
Our concierge team go the extra mile to give you a truly personalised experience.

Our Destinations Meet Your Experts Honeymoon Guide

Contact info

5.0

Excellent

TrustScore 5 out of 5

339 reviews

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Rated 5 out of 5 stars

Perfect honeymoon

Just returned from the most perfect honeymoon put together by nemo.
Thanks to Venetia and Beatriz for all of your hard work in planning!

We only gave a few weeks notice and they put together an amazing itinerary for our road trip from the UK to Italy, including 8 hotels, ferry transfer, and activity recommendations.

They took all the stress out of planning as we were running out of time to do it ourselves. They were really quick at responding and sorting everything and gave great recommendations.

We couldn’t have asked for a more wonderful trip!

September 19, 2023
Unprompted review
Rated 5 out of 5 stars

Honeymoon of our dreams!

Nemo organised the most amazing honeymoon of our dreams!! Everything went exactly to plan and was so well organised. The activities were so much fun and the accommodation recommendations were heavenly! I never want to organise my own holiday again! Couldn’t recommend Nemo more. All the staff we contacted were always so quick with responses and so helpful and excellent app to use whilst away with everything you need on it

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

12 day Sri Lanka honeymoon - amazing!

We booked a 13 day honeymoon through Sri Lanka with Nemo - and right from the very start of researching options, through to flying home, they were fantastic at every step of the way. James helped us with very honest & pragmatic advice. Originally we were tossing up between Europe & the Maldives, but he directed us to look at Sri Lanka after getting to know us & what we were looking for (plus the timing & weather). Every person at Nemo has been incredibly helpful - the support is super quick, the itineraries were perfect, the hotels amazing, and the price was excellent too!

All of the hotels were beautiful, and Nemo made sure to let everyone know it was our honeymoon & we were treated extra special. We had hotels, a full itinerary (with plenty of relaxing days), and a driver all sorted for us and everything was seamless. The app they use for your itinerary is very useful too!

Their website is fantastic for researching + getting prices & itinerary ideas, and we (very enthusiastically) recommend Nemo to all of our friends & families booking big trips.

This was the first time we've used a travel agent for booking (usually we do everything direct), and I'm really thankful that we found Nemo through our researching. At no point did we feel stressed, pressured, or obligated to do anything we didn't want to. A very big thank you from Caity & Nick!

July 22, 2023
Unprompted review
Rated 5 out of 5 stars

Nemo were amazing

Nemo were amazing! From start to finish, they were there the whole time. We had the most incredible Honeymoon with them, and will definitely be booking our future holidays with them again!

Thank you Nemo Team!

July 16, 2023
Unprompted review
Rated 5 out of 5 stars

What an epic adventure…

I have just returned from the most incredible safari in South Africa and I am genuinely blown away by Nemo. The service levels, the ease of booking and payment, the itineraries & the portal are something I’ve never personally seen before when engaging with other companies! The general experience from start to finish has been exemplary and I love the vibe of the company. The team are incredibly friendly and helpful and go above and beyond to understand your situation so they can tailor your trip down to the most minute detail. I have already starting planning my next two trips with Nemo and I genuinely cannot recommend them enough. I’m so glad I came across Nemo a couple of years ago, I couldn’t think of a better bunch of people to help me bring my trip to life. Thank you again & I cannot wait for the next epic adventure ☺️

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you so much Nemo team for…

Thank you so much Nemo team for organising our honeymoon of dreams! We left things very last minute but Venetia was able to put together a perfect itinerary in such a short timeframe and within our budget. We returned yesterday and had the best time. Everything from transfers, hotel, excursions went smoothly and perfectly. Thank you Beatriz for helping us with more ideas while we were out there! Highly recommend Nemo and will absolutely be booking with them again in future. You guys are the best!

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous Italy Trip

Working with the team at Nemo exceed all of my expectations. They expertly planned our family trip to Italy, listening intently to all of our wants/needs, likes/dislikes and delivered a perfectly customized experience. Every detail went smoothly and aligned precisely to the plans we discussed and which were then available in a single easy to use innovative app. All transfers were on time, professional and personable. The local guides and tickets arranged were a highlight. Venetia, Sophia and the entire team were a delight and had boundless patience. I would highly recommend Nemo.

March 11, 2023
Unprompted review
Rated 5 out of 5 stars

A Truly Exceptional Holiday

Laura (and the Nemo team) were so unbelievably helpful when planning our cousins trip to South Africa. They were extremely knowledgeable, flexible and helpful with our endless questions and changes! You can tell how invested they are in ensuring you have an incredible trip. Lovely, thoughtful touches and always on hand if you have any questions. 100% recommend using Nemo.

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Nemo offer the perfect blend of organising your trip whilst still giving you the freedom to create the itinerary. Nemo helped us plan a 3 week holiday in Costa Rica. It was fantastic from start to finish, and we would certainly recommend Nemo and we will be using them again.

December 27, 2022
Unprompted review
Rated 5 out of 5 stars

Trip of a life time in Tanzania

We used nemo travel for our honeymoon in February, visiting Tanzania and Zanzibar. It is safe to say, they absolutely nailed it! Our trip began on Safari, staying at Sand Rives Selous Reserve. The people, the animals and the camp were truly remarkable and a place that will live long in our hearts. Every little detail was thought out and the staff made it the most special experience. Our trip moved to Zanzibar with another excellent recommendation from Nemo and served as a perfect way to relax following the excitement of the safari. Thank you so much Nemo for orchestrating such a special and memorable experience. A special thanks to Laura, Sophie and Tom for all your hard work. Laura in particular offered wonderful advice saving hours of research / locations / hotels / experiences she suggested, all ticked the boxes. Their excellent organisation and customer service gives this review way more than five stars. Thank you team nemo!!

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

Kenya Holiday

Laura, I wanted to email and say what a huge success the holiday was - we had an absolutely dreamy time, really very special, and have you to thank for a large part of that!

Inch-perfect organisation from start to finish, you found the perfect place for us in the Mara and we completely fell in love with it; great guides and hosts, logistics were fab and great recommendations in Nairobi too. I could go on - thank you very much. Good job, Nemo!

March 7, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional in every aspect!

We have now done 3 trips with Nemo - the Kyrimai hotel in Greece, Sri Lanka and then the most recent was our honeymoon to South Africa and Mozambique.

In all three cases, the whole experience could not have gone better. From the booking beforehand which included regular contact with and guidance from Tom, James and the whole Nemo team, to the all the little details on the trips as well as the hotels and activities themselves. Nemo really listen to what it is you want to get from your trip and are seamlessly able to deliver that within whatever budget you give them. After the most recent trip, once again we have come away from a Nemo experience genuinely thrilled with how it’s gone. Their service, effort, delivery was all as good as it could have been.

We will be sure to keep using Nemo - we know that we are in great hands and sure to be experience a fantastic trip/holiday!

September 5, 2022
Unprompted review
Rated 5 out of 5 stars

Trip of a lifetime!

My wife and I are just back from a truly memorable three weeks in Colombia. Celebrating my 60th birthday in the Amazon rainforest is a memory I will treasure for ever! The Nemo team were wonderful throughout the process and the attention to detail was amazing - everything from providing guidance during the planning on where to go to advice on restaurants and things to do. We cannot thank Venetia Baring and the team enough for their support and very considerable local knowledge. It really was a 5 star experience and we are all already talking to them about our next big trip.

January 15, 2023
Unprompted review
Rated 5 out of 5 stars

Seamless organisation and great ideas

Seamless organisation from hotel choices to car hire to restaurant ideas. Tom and the team are brilliant from start to finish. We have used nemo three times now and for very different trips - one European mini break, a honeymoon in Sri Lanka and most recently a group holiday to South Africa. Each trip has delivered over and above what we briefed and under budget. Can’t recommend using nemo enough.

February 13, 2023
Unprompted review
Rated 5 out of 5 stars

Top SA & Seychelles honeymoon ✨

Tom, Sophie and the whole Nemo team have been more than amazing at organising our dream honeymoon/s in SA and Seychelles.
They were on it with everything, were super prompt, helpful and attentive, and they have made sure all went smoothly during as well as after the trips.
They understood from the get-go what we like and what would suit us and then tailored our experiences, which was the ultimate luxury. It just all felt so seamless and incredible!
All of our hotel options, itineraries and little touches(nice wines and the loveliest notes) have been exactly to our taste and made the trips extra special!
Fair to say, we have been recommending them to all of our friends/family who have been planning honeymoons or any other trips as we could not have asked for a better experience.
In conclusion, we really love Nemo and would not change one single thing about our honeymoon nor would we ever use anyone else but them to plan our future special trips <3
Luiza and Michael Xx

December 31, 2022
Unprompted review
Rated 5 out of 5 stars

Abu Dhabi, Sri Lanka 🇱🇰, Maldives 🇲🇻

James, Sophie and all the team at Nemo travel were incredible in the organising of our honeymoon.
The trip to Abu Dhabi, Sri Lanka and the Maldives gave us the sense of adventure and relaxation we wanted. Everything ran so smoothly.
In all honesty the trip was far better than we could have ever imagined!!!
Thanks again Phil and Beccy Gardham

December 28, 2022
Unprompted review
Rated 5 out of 5 stars

Top Notch Service! Holiday of a lifetime!

From start to finish, James and team created two wonderful holidays in one - First a fantastic whistlestop tour of Delhi, Agra and Rajasthan that was intense and mind-blowing, as well as minutely well-organised - we didn’t have to think about a thing apart from soaking in the culture and noise! Amazing visits, amazing tour-guides and drivers, wonderful hotels. And then a great week on the beach to recover.
Wherever we were, we knew we had James at the end of the phone - even on Christmas Eve!
Couldn’t recommend Nemo highly enough. Can’t wait for our next adventure.

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

Africa honeymoon

We loved our experience with Nemo and would highly recommend them. I had a rough idea of what I wanted our honeymoon to look like but Tom was able to provide expert local knowledge and advice in order to perfect the itinerary and help choose the ideal lodges/hotels to suit us. Nemo ensured we were fully prepared for our adventure and took care of all the logistics once we touched down in Nairobi (transfers, internal flights, hot air balloon and fishing trips, restaurant bookings etc.). Our two week trip was seamless and allowed us to fully relax. We had a sensational time - thank you Nemo

October 13, 2022
Unprompted review

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