nemo Reviews 339

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge and helpfulness, making the planning process smooth and enjoyable. People frequently highlight the outstanding service, noting that every detail of their holidays, including logistics and transfers, was meticulously planned and executed, leading to seamless and stress-free experiences. Reviewers are particularly impressed with the choice of locations and accommodations, often describing them as incredible and perfectly suited to their desires. The booking process is also frequently mentioned as being easy and efficient, with the team truly listening to individual preferences and delivering tailored itineraries that exceed expectations.

What people talk about most

Holidays

Reviewers highlight positive aspects of holidays, with many customers praising the seamless planning process... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

Service

Reviewers mention positive feedback about service, highlighting the personalized and tailored approach from... See more

Location

Customers had positive experiences with location, praising the thoughtfully chosen destinations and amazing... See more

Booking process

Clients share positive opinions on the booking process. Many reviewers found the planning and booking process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked a last minute South Africa adventure to Cape Town and safari in Kruger with Nemo and the whole trip was executed with tailored precision and attention to detail despite the extreme short noti... See more

Rated 5 out of 5 stars

Nemo organised us an absolutely amazing holiday in Kenya and Pemba. They helped us narrow down what we wanted to do with our time and found us two perfect places which suited us. The organisation, l... See more

Rated 5 out of 5 stars

From the very beginning, the team was fantastic in helping us curate our dream honeymoon. Christabelle, our primary point of contact, was incredible—she truly left no stone unturned to ensure every de... See more

Rated 5 out of 5 stars

We booked our honeymoon to South Africa and Mauritius through Nemo, and it was truly the trip of a lifetime! Every part of the journey was perfectly planned, from start to finish. The 3-day safar... See more


Company details

  1. Travel Agency
  2. Boutique Hotel
  3. Cultural Tours Provider
  4. Luxury Hotel
  5. Tour Operator

About nemo

Written by the company

Extraordinary trips for life's big moments

Hero-Wordmark-Dark-Green

It starts with your travel goals. We listen. Then we collaborate, not dictate. This subtle shift allows our experts to create an itinerary as unique as you are.

New-H1-Image-2 Explore our world
1
Built for modern travellers.
By blending tech with global travel expertise, we give you choice, control and confidence.

5
Your perfect itinerary.
Your expert listens to your travel goals and budget, using their insider knowledge to plan the perfect itinerary with you.

2
A carefully curated portfolio.
We take time to handpick every hotel and experience, guaranteeing quality.

3
Honeymoon gifting page.
Friends and family can contribute to your big trip via our platform... perfect for room upgrades and extra experiences.

4
Elevating your trip.
Our concierge team go the extra mile to give you a truly personalised experience.

Our Destinations Meet Your Experts Honeymoon Guide

Contact info

5.0

Excellent

TrustScore 5 out of 5

339 reviews

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Rated 5 out of 5 stars

Kenya extravaganza

Incredible company to book holidays with. The beginning to end process was so smooth and the recommendations were amazing. Will definitely use them again!

January 28, 2024
Unprompted review
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Reply from nemo

Hi George, and thanks so much. It was our absolute pleasure and we look forward to planning more adventures with you in the future!

Rated 5 out of 5 stars

Beautiful Kerala trip

We so enjoyed our trip to beautiful Kerala in South-West India. James & all the Nemo team helped to make it a memorable experience. Planning was informative & helpful without pressure. A tour of Mumbai was added onto the itinerary late on without a problem. The Nemo team were there to support at all times. We would highly recommend them to you.

January 30, 2024
Unprompted review
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Reply from nemo

Thank you so much Stephen! It was a pleasure to piece together and we look forward to helping out with your next adventure to the Subcontinent

Rated 5 out of 5 stars

Fantastic!

Fantastic!! The Nemo team were fantastic at organising and managing our honeymoon to SA! We had the most amazing time and visited so many beautiful places. We started on Safari, then onto Cape Town, Paternoster, Cederberg and then finished off in Franschhoek! It was the perfect route and it was perfectly executed. Would not hesitate to recommend Nemo to a friend for any couple planning their honeymoon :)

January 1, 2024
Unprompted review
Rated 5 out of 5 stars

South Africa & Zanzibar Christmas

James at Nemo was firstly amazing at helping select and whittle down which of their many options they had on their website to for our criteria!
As quite active people we wanted a jam packed trip which they delivered on, starting in the wine region then onto Cape Town finishing SA on safari. All hotels were really lovely, boutique.
All of the transfers were arranged which saved so much time and stress.
We had a lovely time in Zanzibar too, just a little unlucky with freak bad weather so weren’t able to experience to the max!
Would highly recommend booking with them and will use again!

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

Incredible honeymoon in Namibia

Nemo were absolutely incredible to work with and organised the most perfect honeymoon we could have imagined. If you're looking to book a honeymoon, I would 10/10 recommend - they made it so special from start to finish.

August 13, 2023
Unprompted review
Rated 5 out of 5 stars

An amazing experience in Kenya…

Laura and the team at Nemo planned an amazing trip for us to Kenya, so much so that we are already planning on going back in a few years to explore other parts this amazing continent. Laura was incredible, and incredibly patient. Being our first trip to Africa, we had so many questions on logistics, travel, and especially safety, which were all addressed promptly and thoroughly. Working with her and the team at Nemo was such an amazing experience. One of our closest friends has already worked with Laura and they have booked their 2024 trip. We could not recommend Laura and the team at Nemo more highly. If you are starting to look at travel agencies to help plan your trip take a few moments to talk with the team at Nemo--you won't be disappointed.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Nemo organised our honeymoon to Kenya…

Nemo organised our honeymoon to Kenya and it was epic! Planning the trip was super easy - we had spoken to a large tour operator before who we weren't impressed with so we were relieved to have discovered Nemo! Great service throughout, from planning the trip with Laura through to us departing and while away we knew they were on hand if needed. They were super quick to help us when we decided to change one of our hotels with only a month to go too.

Our honeymoon was amazing, half on safari at Saruni Wild and the remainder on the beach at Water Lovers (I recommend both of these places too). Was really a dream trip!

November 3, 2023
Unprompted review
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Reply from nemo

Thanks so much El! We loved planning with you and so delighted it was such a dream Honeymoon!

Rated 5 out of 5 stars

Amazing short break to Lisbon and…

Amazing short break to Lisbon and Porto.
James and the team chose some amazing hotels and the whole trip went very smoothly.
Well done Nemo.

November 12, 2023
Unprompted review
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Reply from nemo

Glad to hear you had an amazing time Mario, nemo are massive fans of these two cities!

Rated 5 out of 5 stars

An amazing experience from start to finish!

From the moment we had our first call with Nemo at the end of last year, we were really impressed with the service that we received. We spoke to a couple of different travel agents, but none came close to Nemo. They really seemed to understand us, and what we wanted out of our honeymoon from the get-go and that made the planning much easier and much more fun!

We felt like we had the perfect balance of being guided by the professionals, but also being able to put our own spin on the trip and really be involved with the planning. Nemo's willingness to help us incorporate some time for the Cricket World Cup meant so much to us and no one at Nemo batted an eyelid when we had to shift our itinerary around to include the match in Delhi only a couple of months out from our trip.

Nemo's representatives in India were also fantastic, we felt looked after and supported throughout the trip and it was great to know we had support only a WhatsApp messages away should we need it.

Planning your honeymoon in the midst of also planning a wedding can be a little daunting and it can easily slip to the bottom of the to-do list. Nemo made it easy and so enjoyable - I can't tell you how many times we looked at our trip on the website or the app over the last year, and being able to visualise it like that made us so much more excited.

November 21, 2023
Unprompted review
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Reply from nemo

Thank you so much for the review Alice! We love India and are so glad we could help with such an awesome honeymoon :)

Rated 5 out of 5 stars

Dream Honeymoon in Japan!

Thanks to nemo we had the perfect honeymoon in Japan! We are two people who don't enjoy travel planning but thankfully for us James, Keira and the nemo team took our brief and delivered our dream honeymoon! Every single part of our itinerary was so well thought out, the app was super useful and we couldn't recommend nemo enough!

October 10, 2023
Unprompted review
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Reply from nemo

Thank you so much Mark! It was our pleasure and we're so glad you had such a dream honeymoon

Rated 5 out of 5 stars

Another excellent trip

Yet again a brilliant recommendation and five star communication and service all throughout. We are already looking forward to our next trip with team Nemo!

November 6, 2023
Unprompted review
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Reply from nemo

Thanks so much Fabian - we're delighted you had an amazing trip and can't wait to plan more with you in the future!

Rated 5 out of 5 stars

Holiday of a lifetime

Amazing team of travellers offering the best advice and choosing incredible stays to suit us. Will definitely be booking our next holiday through Nemo!

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

We booked our honeymoon to Iceland…

We booked our honeymoon to Iceland through Nemo and are so glad we did. Between planning a wedding and working full time, we didn't have the brain power or the time to organise such an important trip. There's a lot of pressure to have the best honeymoon ever, and props to anyone who can do it themselves.

We were fortunate to come across Nemo. Venetia was excellent and planned an amazing week-long trip with only about six weeks' notice. The trip planner meant we could have some say in what we did, where we stayed and the budget, but the rest was down to Venetia.

The hotels we stayed at ranged from great to excellent, and I wouldn't have found them alone. The same goes for the excursions. There were also some very nice touches along the way.

On one of the days, there was a road closure which delayed our itinerary by about 5 hours, and although it was a little stressful, their team on the ground kept in contact with us, gave us updates and were all set to find us a new place to stay if the road remained closed overnight. Luckily, they didn't need to.

The app was great and meant we knew exactly what we were doing daily. We didn't have to worry about tickets for excursions or anything because they were all in there, and the driving route suggestions meant we could see some fantastic sites. The app's not perfect, but we used it every day.

All in all, as someone who finds booking holidays/travel quite stressful, choosing Nemo was the right decision, and we'll definitely be using them for our big trips in the future.

October 7, 2023
Unprompted review
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Reply from nemo

Thanks so much Faith - we loved working together with you on this Icelandic honeymoon and so pleased you had the best time!

Rated 5 out of 5 stars

Tanzania honeymoon

The team at Nemo planned the perfect honeymoon for my husband and I to Tanzania. We have always planned trips ourselves but couldn't be more grateful we decided not to and left this to the expertise of the Nemo team instead! We had the most incredible Safari experience followed by a beautiful week in Zanzibar. Laura, Eliza and Sophie were so knowledgeable and helpful and nothing was too much trouble. From the moment we arrived at the airport everything was taken care of and all the accommodation booked for us was incredible. We were able to customise our trip to include exactly what we wanted and it exceeded all of our expectations. I would highly recommend booking with Nemo!

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING

We recently had the most incredible honeymoon experience, thanks to Nemo Team. If I could give them more than 5 stars, I absolutely would!
From the moment we decided on Kenya for our safari adventure, Nemo Travel was there every step of the way, turning our dreams into reality. The attention to detail, the personal touch, and the professionalism of the Nemo team made our trip truly exceptional.
Thank you for making our honeymoon extraordinary. This journey exceeded our expectations, and we will forever cherish the memories you helped us create. If you're looking for a travel agency that goes above and beyond to make your dreams come true, Nemo is the one!

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect honeymoon

We had an amazing honeymoon organised by Tom, Laura and Beatriz. We couldn't have asked for more. They were so helpful and knowledgeable about our destination and organised absolutely beautiful places for us to stay. The whole experience went without a hitch and we'd recommend them to anyone.

September 27, 2023
Unprompted review
Rated 5 out of 5 stars

These guys are epic

These guys are epic - seriously helpful, really communicative and always on hand with useful suggestions and recommendations. They delivered our dream honeymoon. We would certainly recommend!

September 3, 2023
Unprompted review
Rated 5 out of 5 stars

Caring, efficient team

Second time we have used this fabulous company. To have their support and expertise behind us was so reassuring. When there was a small issue they very quickly resolved it. They care about their clients and I have no hesitation in recommending them in fact my son and daughter in law are in South Africa now also with Nemo.

September 12, 2023
Unprompted review

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