nemo Reviews 339

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge and helpfulness, making the planning process smooth and enjoyable. People frequently highlight the outstanding service, noting that every detail of their holidays, including logistics and transfers, was meticulously planned and executed, leading to seamless and stress-free experiences. Reviewers are particularly impressed with the choice of locations and accommodations, often describing them as incredible and perfectly suited to their desires. The booking process is also frequently mentioned as being easy and efficient, with the team truly listening to individual preferences and delivering tailored itineraries that exceed expectations.

What people talk about most

Holidays

Reviewers highlight positive aspects of holidays, with many customers praising the seamless planning process... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

Service

Reviewers mention positive feedback about service, highlighting the personalized and tailored approach from... See more

Location

Customers had positive experiences with location, praising the thoughtfully chosen destinations and amazing... See more

Booking process

Clients share positive opinions on the booking process. Many reviewers found the planning and booking process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked a last minute South Africa adventure to Cape Town and safari in Kruger with Nemo and the whole trip was executed with tailored precision and attention to detail despite the extreme short noti... See more

Rated 5 out of 5 stars

Nemo organised us an absolutely amazing holiday in Kenya and Pemba. They helped us narrow down what we wanted to do with our time and found us two perfect places which suited us. The organisation, l... See more

Rated 5 out of 5 stars

From the very beginning, the team was fantastic in helping us curate our dream honeymoon. Christabelle, our primary point of contact, was incredible—she truly left no stone unturned to ensure every de... See more

Rated 5 out of 5 stars

We booked our honeymoon to South Africa and Mauritius through Nemo, and it was truly the trip of a lifetime! Every part of the journey was perfectly planned, from start to finish. The 3-day safar... See more


Company details

  1. Travel Agency
  2. Boutique Hotel
  3. Cultural Tours Provider
  4. Luxury Hotel
  5. Tour Operator

About nemo

Written by the company

Extraordinary trips for life's big moments

Hero-Wordmark-Dark-Green

It starts with your travel goals. We listen. Then we collaborate, not dictate. This subtle shift allows our experts to create an itinerary as unique as you are.

New-H1-Image-2 Explore our world
1
Built for modern travellers.
By blending tech with global travel expertise, we give you choice, control and confidence.

5
Your perfect itinerary.
Your expert listens to your travel goals and budget, using their insider knowledge to plan the perfect itinerary with you.

2
A carefully curated portfolio.
We take time to handpick every hotel and experience, guaranteeing quality.

3
Honeymoon gifting page.
Friends and family can contribute to your big trip via our platform... perfect for room upgrades and extra experiences.

4
Elevating your trip.
Our concierge team go the extra mile to give you a truly personalised experience.

Our Destinations Meet Your Experts Honeymoon Guide

Contact info

5.0

Excellent

TrustScore 5 out of 5

339 reviews

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Rated 5 out of 5 stars

Wouldn't book with anyone else!

From start to finish, the team at Nemo ticked every box. They were efficient, organised, quick to respond - before we knew it, our dream honeymoon was booked (& even below budget!). As we hadn't used a company to help us plan and book a holiday before, we didn't really know what to expect and what we needed to look out for. From the moment we landed in SA, everything was handled for us - car hire, internal flights, hotels, breakfasts, most activities - we didn't need to worry about a thing (just turning up on time). Everything was planned to perfection and the service we received throughout was faultless. It took all the stress off us and we were able to just relax. It was a total luxury. We can't wait to plan our next get away with Nemo.

May 24, 2024
Unprompted review
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Reply from nemo

Thank you Clare, we're super excited to help plan your next trip.

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. Took the stress out of booking our honeymoon and had some great ideas and recommendations for what we could do. As we wanted our honeymoon straight after our wedding they were able to sort all logistics for us when we didn’t have the time. The hotels they recommended were beautiful and transfers between each were seamless. Made it a honeymoon we will never forget!

June 10, 2024
Unprompted review
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Reply from nemo

Thank you, Emily, it was such a pleasure to plan your dream honeymoon with you!

Rated 5 out of 5 stars

Honeymoon of our dreams!

Beatriz really understood what we wanted as a couple. Was always very helpful and helped us choose the best locations / hotels for our requirements. Island hopping can be stressful, but having transfers and ferries booked for you takes that pressure away. Would highly recommend!!

June 10, 2024
Unprompted review
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Reply from nemo

Thank you so much for your feedback Josh. It was such a pleasure to plan your dream honeymoon with you! - Beatriz

Rated 5 out of 5 stars

From the trip planning in the start

From the trip planning in the start, which was quick, efficient and enjoyable, to the execution of an unforgettable holiday, it was all fantastic. 10/10. Incredible options to choose from, and all carefully picked and personable. Loved having all the information in the app also

June 20, 2024
Unprompted review
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Reply from nemo

Thank you Harry, it was a pleasure to plan this special trip with you!

Rated 5 out of 5 stars

Amazing customer service from start to…

Amazing customer service from start to finish. Andy and the team created a seamless perfect honeymoon in Sri Lanka for us. Everything ran so smoothly and catered for all of our requirements and needs. I could not recommend Nemo enough, particularly if you are planning more of an adventure holiday with moving parts.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

First holiday with Nemo

Nemo helped us book our first holiday with our baby, they were great to deal with and came up with several options for us. I would really recommend them and will be using them again.

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

We had the best honeymoon experience

We recently returned from our dreamy honeymoon island hopping in the Seychelles and nemo were absolutely fantastic. We are so glad we booked our honeymoon with nemo. Sofia our travel expert was brilliant, very friendly, and went the extra mile to make sure our personalised itinerary was perfect. We started in a 3* hotel, followed by a 4* and then finished with a 5*. All transfers and ferries ran smoothly. Each hotel was fantastic and gave us honeymoon treats. Sofia also made sure that we had a nice place to relax on our last day (our flight was late and we had to take an early ferry to the main island). We were really impressed. The nemo website is beautifully presented and the travel app was really handy to have during our trip. Keira was super helpful with answering our messages during our trip. We will definitely be planning our next big holiday with nemo!

May 25, 2024
Unprompted review
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Reply from nemo

Thank you, Sarah, it was such a pleasure to plan your dreamy honeymoon with you!

Rated 5 out of 5 stars

Family Trip to Portugal

Recently we completed our second fabulous family trip through Nemo - this time to Portugal. Once again we could. It have been happier. Our travel expert, Beatriz, spent time listening to our preferences and then turned around itineraries and options for us. The hotels selected were amazing, the activities exceed our expectations and the service throughout the whole experience are top notch. We can't wait to work with this team in our next adventure.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

We've now done three trips with Nemo…

We've now done three trips with Nemo travel and they've all been excellent. Always amazing accommodations and they are as helpful or as hands-off as we want them to be. We use Nemo because they provide us with experiences and 5 star accommodations we would never find on our own. I highly recommend using them for your next adventure.

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Simply amazing!

Nemo exceeded everything we could have hoped for from our Honeymoon adventure to Cape Town and Timbavati Safari! They put so much time and effort into giving us such treasured memories for us to keep forever. Laura our travel expert made everything just perfect for us and is brilliant at what she does, she was on hand at all times for our questions and made amazing recommendations to make our trip that extra bit special! When at our first stop in Cape Town we received a lovely gift and card from Laura and her team which was such a sweet gesture and something we have never experienced with any other travel agent! This trip has truly been one of the most surreal experiences of our lives and it’s all thanks to Nemo. The whole trip ran so smoothly, right from our flights, transfers, check ins and all the trips we booked additionally! I would recommend them to anyone in a heartbeat. We can’t wait to book our next big adventure with them.

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Honeymoon - Puglia, Italy 2024

We recently booked our honeymoon via Nemo after seeing adverts for them on Instagram. Very quickly after our enquiry we were contacted by the Nemo team to discuss what we were looking for. This included emails and a phone call. The staff were really friendly, helpful, honest and knowledgable. They were able to find a hotel for us that fit within our budget for the country we were looking at and it was absolutely incredible.
We chose to visit Hotel Canne Bianche in Puglia, Italy for one week in April 2024.
Nemo booked the hotel and arranged transport to and from the airport in Italy, and they were also available to book any activities that we wanted prior to going, though we chose to do this ourselves on arrival.
Prior to the trip, Nemo kept in contact and provided us with access to a dedicated app that had all the relevant information about our trip. The app also provides direct contact with the concierge team if needed prior to the trip and during the trip.
The driver between the airport and hotel was great and it felt like a little bit of luxury being chauffeured in a Mercedes. He was very professional and arrived in good time.
The hotel was a luxurious 5 star location with everything you could ask for including amazing staff, a fantastic restaurant, it’s a beautiful hotel with outdoor pool, spa facilities and treatments, and is located right next to the beach. It was a perfect location for our honeymoon.
Nemo clearly put a lot of effort into making your trip unforgettable and easygoing. They even arranged for a little treat for us on arrival at the hotel. We would definitely recommend them for your next special holiday.

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

The team at Nemo are brilliant

The team at Nemo are brilliant. They were great in the planning stage and took time to understand our needs. Nothing was too much trouble. Dealt with all my questions promptly and provided the documents in the format we felt comfortable with. Thanks to Sophie for picking up the phone with a smile on multiple days.
Not used to traveling with an App storing all our traveling documents, weather, flight information, and local recommendations all on our phones. Started the trip wanting paper and ended with nothing but the App as my travel guide.

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

From start to finish the concierge team…

From start to finish the concierge team have been amazing in creating a bespoke holiday which met all of our needs. No matter the issue they were always more than happy to help.
The locations they have partnered with are second to none and we will be recommending this company to all our friends and family in the future.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing honeymoon

Nemo made our trip so enjoyable. Booking with them was so easy and their expertise meant that they were able to tailor the trip to match our requirements easily. They were always available for questions. No request was too difficult for them. All of their recommendations were fantastic. We were really impressed with the attention to detail on the trip and the care of the team

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Booking through Nemo was an excellent decision

Booking our honeymoon through Nemo was an excellent decision. Their assistance was invaluable, especially when we encountered issues with our hotel during our trip. They helped us rearrange accommodation, ensuring our comfort and peace of mind. We visited three different places in Colombia and the transfers organised by them were seamless. They were a reliable point of contact throughout the trip and had other agents available in the country for us to speak to if we needed. They exceeded our expectations, making our honeymoon unforgettable.

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Trip Planner

Fantastic Trip Planner
My wife and I reached out to nemo to help plan our dream honeymoon to Sri Lanka. Over several conversations with James and the team at nemo, we were able to curate our dream vacation. Great experience and would recommend!

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Whistlestop Tour of India

Our second trip organised by Nemo, thank you Andy. Immaculate planning ensured the best use of our time enabling us to get a real feel for India traversing the country by train and car, some really great guides and heritage hotels
We look forward to planning our next trip wit you.

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

Unforgettable honeymoon in Costa Rica

Nemo organised the most amazing honeymoon in Costa Rica for us so we cannot recommend them enough if you're planning a special trip. They took time to get to know us and prepared the perfect itinerary. We didn't have to worry about a thing for 2 weeks.

February 3, 2024
Unprompted review

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